Brasserie ABode - Canterbury

Review summary

1. L

   Lesley

   Oxford

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   I had expected to eat lunch in the restaurant but we were told that the restaurant is only open in the evening .Nowhere on Open Table is this explained. So the only menu available was bar menu . Luckily one of the staff arranged with the kitchen to serve us from the main menu . We still had to eat in the bar at a small table and armchairs.
   

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2. P

   Paul

   Kent

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   sandwiches were a little stale with not much choice. cakes were gorgeous. beautiful setting. service was not good enough! no one asked if we wanted tea refills, milk or sugar..
   

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3. H

   Helen

   London

   5 reviews

   3.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Staff were lovely - music in restaurant was repetitive monotonous digital instrumental. Food was really good but the crowd repeatedly taking instagram pics in the restaurant entrance really detracted from what could have been an overall good experience. No atmosphere in the restaurant itself - with a little care this is a lovely venue. Came here 5yrs ago and it was truly special. Needs to bring that feeling back.
   

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4. N

   Nicola

   Kent

   1 review

   5.0

   1 review

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely afternoon. Food was amazing, service was outstanding, staff were very friendly. Atmosphere was great
   

   Brasserie ABode - CanterburyResponded on February 10, 2025

   Good afternoon Nicola, thank you for taking the time to provide your feedback following your recent visit with us. We are delighted to hear that you had such a lovely afternoon with us and we hope to welcome you back very soon! Best regards, Brasserie ABode Canterbury
   

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5. C

   Christina

   London

   2 reviews

   3.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We enjoyed our experience overall. The front of house staff were welcoming and talked about how the menu was sourced. My daughter loved her burger and our small plates were full of flavour. We ordered steak and unfortunately the béarnaise sauce was split and tasteless. The sticky toffee pudding was great.
   

   Brasserie ABode - CanterburyResponded on February 10, 2025

   Good afternoon Christina, thank you for your feedback regarding your recent visit to Brasserie ABode Canterbury. We are thankful for all comments from our guests and we have passed on your feedback to the kitchen team, which we will use to continue to improve our product. We are sorry for any inconvenience caused on the evening and hope to welcome you back in the near future to rectify these expectations. Best regards, Brasserie ABode Canterbury Team
   

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6. R

   Richard

   Cambridge

   2 reviews

   5.0

   2 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent tapas-style food and service was attentive and professional. Background music was a little loud perhaps, hence only 4 stars for ambience. We will be back though!
   

   Brasserie ABode - CanterburyResponded on February 10, 2025

   Hi Richard, thank you for your positive feedback regarding your recent visit to Brasserie ABode Canterbury. We are thankful for all comments from our guests and we have passed on your feedback to the management team, which we will use to continue to improve our overall product. We are delighted to hear that you had such a lovely visit with us and hope to welcome you back very soon! Best regards, Brasserie ABode Canterbury Team
   

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7. L

   Lieve

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Heerlijke plaats voor een afternoon tea. We hadden een heerlijke namiddag.
   

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   Brasserie ABode - CanterburyResponded on December 31, 2024

   Good morning Lieve, thank you for your lovely feedback following your recent visit with us for Afternoon Tea. We hope to welcome you back very soon! Best regards, Brasserie ABode Canterbury
   

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8. C

   Christine

   Devon

   3 reviews

   5.0

   3 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great place to meet for lunch, you can hear your friends and family. Food was good, service polite and attentive.
   

   Brasserie ABode - CanterburyResponded on December 31, 2024

   Good morning Christine, thank you so much for your positive feedback regarding your recent visit to Brasserie ABode Canterbury. We hope to welcome you back very soon! Best regards, Brasserie ABode Canterbury Team
   

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9. R

   Rob

   Kent

   4 reviews

   5.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was lovely and delivered outstanding customer service. This is the second time we have done the festive afternoon tea and it’s has been an outstanding experience every time and I would recommend it to anyone. Only quibble is a for couple of the finger sandwiches the bread was hard but everything else was delicious.
   

   Brasserie ABode - CanterburyResponded on December 31, 2024

   Hi Rob, thank you for your positive feedback regarding your recent visit to Brasserie ABode Canterbury. We are thankful for all comments from our guests and we have passed on your feedback to the kitchen team, which we will use to continue to improve our afternoon tea product. We are delighted to hear that you had such a lovely afternoon with us and hope to welcome you all back very soon. Best regards, Brasserie ABode Canterbury Team
   

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10. A

    Alison

    Kent

    1 review

    2.0

    1 review

    Dined on December 12, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Seasonal afternoon tea. Not the best sadly. Cakes a little old tasting and scones pre loaded with jam and cream that tasted like that has been done the day before. Needed more filling in the sarnies as this was quite thin!
    

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