Dined on December 1, 2024
- Overall 2
- Food 2
- Service 3
- Ambience 3
We’d booked a table a couple of weeks ago as we thought we’d struggle on a Sunday evening for a meal elsewhere & we were staying at the adjoining hotel. However, Bath was buzzing and so we wished we’d taken a chance.
It was a Sunday roast menu on offer with one of the 3 roasts unavailable which we understood being later in the day, but on top of that the accompanying cauliflower cheese was also gone. We were offered an alternative which we said we weren’t overly happy with but in the circumstances, along with the other disappointed tables felt we had to accept.
The meal was pricey and not overly plentiful. Our table of 3 people had the same size portions of the accompaniments as tables of 2.
As a new restaurant it was disappointing it didn’t reach the standard we’d expected. When a supposed quality establishment doesn’t meet those standards you would expect some form of recompense when this is pointed out, but none was offered. We’d definitely stay again at the Hotel Indigo again but not dine at Brasserie Beau
Brasserie BeauResponded on December 5, 2024Dear Andrea,
Thank you for taking the time to write a review. We are sorry to hear that your overall experience was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and general offering, and we are truly appreciative of constructive feedback like yours.
Rest assured we will be speaking to the team about your experience, and if you’re ever in the area again, we’d love to host you again and make up for this unfortunate first impression.
The Brasserie Beau Management Team