Brasserie Beau

Review summary

1. S

   Sarah

   Birmingham

   6 reviews

   5.0

   6 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful ambience and decor; attentive staff. Beautiful food. Very happy with our dining experience thank you
   

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2. M

   Marilyn

   Bath

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a morning walking round the Christmas Market we came to the restaurant for lunch to celebrate my husband's birthday. we chose the offer for three courses for a fixed price. the food was excellent, the staff were very friendly. and I look forward to coming again.
   

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3. N

   Natalie

   Berkshire

   1 review

   1.0

   1 review

   Dined on December 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Worst meal I have ever had out - hotel restaurant should have been ashamed to serve that standard of food. Very disappointing as meal was for friend’s 60th birthday.
   

   Brasserie BeauResponded 6 days ago

   Dear Natalie, Thank you for taking the time to write a review. I’m sorry to hear that the service and food was not up to standard on the evening of your visit, and for this I sincerely apologise. We are always looking for ways to improve our service and general offering, and we would be truly appreciative if you were willing to share your experience with us directly. Rest assured we will be speaking to our team about your experience.
   

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4. C

   Christine

   Gloucestershire

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so impressed with everything at. The service was attentive without being obtrusive. The food was sublime. The ambience of the restaurant was great.
   

   Brasserie BeauResponded on December 5, 2024

   Dear Christine, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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5. A

   Andrea

   Derbyshire

   15 reviews

   2.0

   15 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We’d booked a table a couple of weeks ago as we thought we’d struggle on a Sunday evening for a meal elsewhere & we were staying at the adjoining hotel. However, Bath was buzzing and so we wished we’d taken a chance. It was a Sunday roast menu on offer with one of the 3 roasts unavailable which we understood being later in the day, but on top of that the accompanying cauliflower cheese was also gone. We were offered an alternative which we said we weren’t overly happy with but in the circumstances, along with the other disappointed tables felt we had to accept. The meal was pricey and not overly plentiful. Our table of 3 people had the same size portions of the accompaniments as tables of 2. As a new restaurant it was disappointing it didn’t reach the standard we’d expected. When a supposed quality establishment doesn’t meet those standards you would expect some form of recompense when this is pointed out, but none was offered. We’d definitely stay again at the Hotel Indigo again but not dine at Brasserie Beau
   

   Brasserie BeauResponded on December 5, 2024

   Dear Andrea, Thank you for taking the time to write a review. We are sorry to hear that your overall experience was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and general offering, and we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to the team about your experience, and if you’re ever in the area again, we’d love to host you again and make up for this unfortunate first impression. The Brasserie Beau Management Team
   

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6. D

   Daryl

   Warwickshire

   2 reviews

   1.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible waiter service, had no idea what he was doing! Burger was over cooked , tough, and very very dry!!! Overpriced and under-par! Would definitely not recommend. Plenty of better places to eat in Bath When you are paying those prices you want the standard of service and food to match!
   

   Brasserie BeauResponded on December 5, 2024

   Dear Daryl, Thank you for taking the time to write a review. I’m sorry to hear that you felt the service and food was not up to standard on the evening of your visit, and for this I sincerely apologise. We are always looking for ways to improve our service and general offering, and we would be truly appreciative if you were willing to share your experience with us directly. Rest assured we will be speaking to our team about your experience. Management at Brasserie Beau
   

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7. M

   Maia

   London

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was okay. The portions of the roast lunch were far too big - obscene quantity of chicken - about half a chicken each. The plate was so full it was rather off-putting. We were given gravy in jugs and we asked which was for the beef and which was for the chicken and were told it was all the same - just gravy. Hmmm. I like a chicken flavoured gravy on my chicken and a beef flavoured gravy for my beef. However, our waiter, a young man, was delightful. Because of the food we wouldn’t go back.
   

   Brasserie BeauResponded on November 26, 2024

   Dear Maia, Thank you for taking the time to write a review. We are sorry to hear that you felt the food was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and offering, and we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to our team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Team
   

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8. C

   Charles

   Chicago

   9 reviews

   3.0

   9 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   When we first arrived, the host was not present but there were a couple of wait staff, who totally ignored us. After waiting for a little while, I had to ask for the host, who did arrive shortly thereafter and seated us even though we came earlier than our reservation. For food, we both chose the roasts - beef for my wife and pork for me. Her beef was fine but my pork was very fatty. The accompanying veggies were very good although the roast parsnips were a bit hard. Desserts were good.
   

   Brasserie BeauResponded on December 5, 2024

   Dear Charles, Thank you for taking the time to write a review. We are sorry to hear that the welcome and food was not up to standard on the day of your visit, and for this we sincerely apologise. We are always looking for ways to improve our service and general offering, and we are truly appreciative of constructive feedback like yours. Rest assured we will be speaking to the team about your experience, and if you’re ever in the area again, we’d love to host you again. The Brasserie Beau Management Team
   

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9. GH

   GhenaH

   London

   10 reviews

   5.0

   10 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for a Sunday roast, it was the best meal we had in Bath. The food was great, the service lovely, and the atmosphere is beautiful .
   

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   Brasserie BeauResponded on November 26, 2024

   Dear Ghena, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
   

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10. c

    christine

    London

    10 reviews

    4.0

    10 reviews

    Dined on November 1, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Very good value set menu, lots of unique dishes , nice cosy atmosphere
    

    Brasserie BeauResponded on November 26, 2024

    Dear Christine, Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon. The Brasserie Beau Team
    

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