Brasserie of Light

Review summary

1. A

   Andrew

   West Sussex

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely environment it was buzzing. The service was excellent and the staff were friendly and helpful at all times. The food was very tasty and I felt good value taking into consideration that you are in prime London.
   

   Is this helpful?

   Report
2. M

   Monica

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favourite places to eat in London. Amazing food, cocktails and the ambience and service spot on. Good value for money and cater for allergies (I have a peanut allergy).
   

   Is this helpful?

   Report
3. S

   Sharon

   Yorkshire

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Long wait, half hour after time we booked before we were seated. No waiting area. Service once seated was excellent, as was the food. Lovely decor. Very noisy due to it being extremely busy. We would go there again.
   

   Is this helpful?

   Report
4. e

   elaine

   Hertfordshire

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Very disappointed service has gone down no care or consideration in fact rushed like they wanted you out 10.15pm told bar now closed which was fine however 10 mins later group of 19/20 year olds arrived were being served drinks by barman and mucking around and shouting to each other across restaurant. They clearly new the staff and have to say contributed towards further ruining an already upset evening☹️☹️☹️
   

   Is this helpful?

   Report
5. D

   David

   London

   3 reviews

   vip
   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a fabulous, airy, light venue - the menu has plenty for all, and the prices allow regular visits or treats - we sat at the bar, looked after by some wonderful people, a tall handsome gent with a magnetic smile and a personality to match his stature plus a petit lady who makes a mean cocktail short on ice if ice is not your thing - do go, but leave space for me please x
   

   Brasserie of LightResponded 1 day ago

   Thank you so much for your kind words! We're thrilled you had such a wonderful experience at our venue. It sounds like you were well taken care of, and we're glad our team made your visit special. We’ll be sure to pass along your compliments to both the tall, handsome gent and the petite lady with the perfect cocktail skills! We look forward to welcoming you back – and don’t worry, there will definitely be space for you! See you soon! x
   

   Is this helpful?

   Report
6. N

   Nicole

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Felt slightly rushed and with too many people taking care of the table, but food was better than it had been in the past. Orange juice glass was less full than it should be. Good service overall, just a bit confusing in terms of who to ask things from.
   

   Brasserie of LightResponded 1 day ago

   Thank you for your feedback! We’re glad to hear the food was an improvement from your previous visits. However, I’m sorry to hear that you felt rushed and found the service a bit confusing with so many people attending to your table. We aim for a balance of attentiveness without overwhelming our guests, so we’ll work on refining that. I also appreciate your note about the orange juice – we’ll make sure our drinks are more consistent moving forward. We’re grateful for your input and look forward to giving you a smoother, more enjoyable experience next time!
   

   Is this helpful?

   Report
7. A

   Andrew

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time for breakfast and faultless food and service and good value!
   

   Brasserie of LightResponded 1 day ago

   We're glad you had such a wonderful experience with us!
   

   Is this helpful?

   Report
8. L

   Lydia

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Lovely food but at the end we’re told we had to leave as time was up - even though the table next to us (also a table of 2) who arrived at the same time were not asked to leave. No apology, no explanation and nowhere for us to go with our drinks. Very disappointed after what should have been a lovely catch up with a school friend after 20 years.
   

   Is this helpful?

   Report
9. D

   David

   London

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As ever - first class friendly service with excellent value for money in central London.
   

   Brasserie of LightResponded 1 day ago

   We're glad you had such a wonderful experience with us!
   

   Is this helpful?

   Report
10. S

    Samantha

    London

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Unfortunately neither one of us particularly enjoyed our mains but great starters. What was disappointing was the service - the table next to us had ordered and eaten their dessert while we were still waiting for our order to be taken. It was frustrating to constantly have to keep trying to get someone’s attention - our server seemed to be run off her feet while others looked to be more focused on the fact it was the end of the evening. It was a bit of a disappointing experience and I normally love coming here….
    

    Brasserie of LightResponded 1 day ago

    Thank you for sharing your feedback, and I’m really sorry to hear about your disappointing experience. While we’re glad to hear you enjoyed the starters, it’s concerning to hear that the main course and service didn’t meet your expectations. I truly apologize for the delay and the frustration caused by having to repeatedly get someone’s attention. Our team strives to provide attentive and timely service, and it’s clear we missed the mark during your visit. Your comments are invaluable, and we’ll be addressing this with the team to ensure we do better next time. I hope we’ll have the opportunity to welcome you back soon for a much improved experience.
    

    Is this helpful?

    Report