Brettingtons

Review summary

1. S

   Sarah-Jane

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first time here after it had been recommended. The food was outstanding, we could not fault it in anyway. The best tasting steak we have ever had. The staff were polite and helpful and made the experience special. It is quite expensive however it was definitely worth every penny. Thank you for a lovely meal for our daughters birthday
   

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2. C

   Claire

   Kent

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have been here many times before. And Brettingtons never fails to disappoint. Came for mine and my husbands wedding anniversary and we received a lovely complimentary drink on arrival 🥂 Lovely food and happy staff 😊
   

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3. A

   Alison

   Kent

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a lovely evening. The perfect setting to eat great food, have good conversation and a decent wine list to wash it all down (although it would be nice to see some non-alcoholic wine options). The decor is warm and immediately sets you up for a relaxed meal with friends or an intimate meal with a partner. The service wasn’t super fast, which I liked, as I didn’t feel hurried at anytime and it added to the relaxed vibe. Go in your posh frock or dressed up jeans - both work in this treasure of a restaurant. To note this is not the place for a quick bite, it’s a place where the meal & conversation are the main part of your evening. I went with a friend to celebrate her birthday and we had a fantastic night. I recommend the Chateaubriand and truffle chips!
   

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4. R

   Ruth

   Kent

   1 review

   5.0

   1 review

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food. Best steak I've ever eaten. Prawn starter was out of this world. Staff were amazing, really friendly and service was spot on but at the same time gave you space to enjoy the meal. Love the privacy of the booths, décor was stunning. Cannot find one fault. Will definitely be back
   

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5. N

   Nathan

   Kent

   3 reviews

   3.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Very noisy, very crammed in. One steak had to be rejected due to being more fat than meat. Should never have been served. Waiter very good, used to really enjoy coming here but sadly won’t be returning
   

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6. M

   Mark

   Kent

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing Service was brilliant We sat in a booth which was cool
   

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7. D

   David

   London

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Good em service. Would definitely recommend.
   

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8. J

   Jacqui

   Melbourne

   4 reviews

   5.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Valentines Dinner here was divine, the staff were so attentive and the set menu was next level. They gifted roses and it was just a really nice vibe x
   

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9. P

   Pauline

   Buckinghamshire

   3 reviews

   1.0

   3 reviews

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   What a fail! Was not notified that it would only be the set Valentines menu only available at time of booking. Was only notified of the at 4:45pm on Valentines day. Due to allergies no alternative could be provided on starters. Fillet steak was ask to be medium rare but came out medium to well done. Although we were told that we only had the table for 1&1/2 hours. The service/food was so slow that we were still waiting on dessert 1&3/4 hours into booking! Waited for drinks and water for table 30mins after arrival. There were plenty of servers, I assume the kitchen could not cope. I will not be returning or recommending.
   

   BrettingtonsResponded on February 17, 2025

   Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience on Valentine’s Day did not meet your expectations. This is certainly not the level of service or quality we strive to provide. We would love the opportunity to make this right. If you’d be willing to give us another chance, please reach out to us directly so we can personally ensure a better experience for you. Once again, we sincerely apologize and appreciate your honest feedback.
   

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10. T

    Tracey

    Kent

    1 review

    5.0

    1 review

    Dined on February 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was amazing and the service was spot on! Very friendly nothing seemed to be a problem really felt looked after, we will be back! Thank you x
    

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