Bridgette Bar

Review summary

1. T

   Therese

   VIP

   Calgary

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was stellar and all the staff were really attentive. The food was hot, came out quickly and tasted incredible. Well worth the price, which was reasonable for the portions and the quality of the ingredients/entrees. Really impressed and will come back again!
   

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2. J

   Jenn

   Calgary

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and myself and our guests really enjoyed the food. Service was excellent and manager was also very accommodating. Thanks for a great evening out!
   

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3. C

   Chris

   VIP

   Calgary

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is always solid. Cant go wrong here. Even brought our 8 year old who loved sharing the pastas.
   

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4. A

   Amey

   Calgary

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Drinks, small plates and the steak were really good. Dessert was alright.
   

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5. V

   Vanessa

   Calgary

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Great food, horrible service. Our server was not attentive nor friendly. Gave us the bill without asking if we wanted dessert. Disappointing considering we were celebrating a special occasion.
   

   Bridgette BarResponded 2 days ago

   Hi Vanessa, We are truly sorry to hear about your disappointing experience and thank you for making us aware of the events of your experience. Your feedback is extremely valuable, and we deeply apologize for falling so short of your expectations. It's disheartening to hear that the service did not meet your standards and that there were issues with the quality of warmth and service. I will be sure to address this feedback with my team so that we can strive to improve, as this is not the standard we seek to provide at Bridgette Bar. If you would be willing to return for a redo experience, I would love to arrange that for you. Once again, thank you for letting us know and I hope to hear from you so that we may rectify your experience! Sincerely, Victoria
   

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6. L

   Linda

   Calgary

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   We were seated in an area that was high traffic and one member of our party was jostled around as soon as we were seated. To rectify this, we moved our table (and then I was jostled around during the dinner). Instead of asking us why we moved the table, we were rudely told to move our table back, which we did not appreciate. The wait staff could’ve moved our table in such a way that they then didn’t need to go behind me but in making shortcuts for the staff, they made our dining experience unpleasant.
   

   Bridgette BarResponded 2 days ago

   Hi Linda, I apologize that your experience at Bridgette Bar this week failed in so many ways to deliver the quality of warmth and hospitality that we strive for. Your feedback here has raised many concerns regarding both our service and execution, and most concerningly, our ability as a team to create an environment that is welcoming to all individuals. As with all feedback, we will treat this as an opportunity to assess ways in which we can improve. Finally, I would like to extend an invitation to host you again in future. Should you ever wish to take us up on the offer you can reach out to me directly and I will handle details of the reservation. Thank you again for taking the time to provide feedback! Sincerely, Victoria
   

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7. J

   Jeff

   Edmonton

   6 reviews

   5.0

   6 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, Bridgette Bar delivers a great experience and even better food. A must try whenever you are near one!
   

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8. L

   Lisa

   VIP

   Calgary

   48 reviews

   5.0

   48 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing … as usual! Loved every bite. Celebrating the Christmas season with the ones we love the most.
   

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9. S

   Shahan

   VIP

   Calgary

   40 reviews

   5.0

   40 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love this happy hour and snack menu. The pizza’s are great and the cocktails are incredible. We love the atmosphere and the service is always top notch!
   

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10. T

    Tina

    VIP

    Calgary

    7 reviews

    2.0

    7 reviews

    Dined on December 20, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    Food was good. Service was subpar. Did not live up to the hype for me.
    

    Bridgette BarResponded 2 days ago

    Hi Tina, I appreciate you providing us with your feedback about your experience! We value your feedback and I am thankful that you brought this to my attention. I would like to sincerely apologize for the experience you had on Friday. I will be speaking with the server to make sure we learn from the experience and take steps so it does not happen again. We hold ourselves to a higher quality of service standards than you received on Friday and are truly sorry we did not live up to it last week. I would love to invite you for a redo, if you would be willing to return. I'd be happy to personally arrange it for you. Please email me directly next time you would like to dine with us. I will make sure your experience truly delivers what Bridgette Bar has to offer. Sincerely, Victoria
    

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