Brio Italian Grille - Allen - Watter's Creek

Review summary

1. A

   Anthony

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and customer service, spinach/artichoke dip is awesome. Wait time was minimal, overall experience was the best.
   

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2. K

   Kristi

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful evening!! Even though it was a busy Valentine’s evening, our server, Kiersten , was remarkable. We took advantage of the Valentine special, and could not have been more pleased with our delicious selections, as well as the value priced special!! Absolutely delicious❣️❣️
   

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3. B

   Bruce

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite go to for special occasions. Food is always fresh and fantastic! Waitstaff are always super helpful, very easy and courteous. Just all around a nice classy place with great food and menu options.
   

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4. J

   Judy

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience, excellent service and so friendly. Food is delicious as always. Brio is our Italian go too!
   

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5. P

   Phillip

   VIP

   Chicago

   20 reviews

   5.0

   20 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good food and service. Good selection on the menu. Reasonable priced.
   

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6. E

   Esther

   VIP

   Dallas

   71 reviews

   5.0

   71 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great food and service. Brios is one of our go to restaurants. We love their patio too!
   

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7. L

   Lisette

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined on February 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   My salad was too peppery to where it was not edible. Food took over an hour and the restaurant was not even busy but they did have a party room so I think that’s where it slowed kitchen and staff down.
   

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8. B

   Brian

   Dallas

   11 reviews

   3.0

   11 reviews

   Dined on January 31, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Our experience was of extremes-excellent to poor. Our server (Jesse) was extremely pleasant, and service oriented. When the order was placed I mentioned I had a coupon, and was told it'd be handled at checkout. After receiving my salad promptly, the wait for the entrees was longer than I ever experienced. Three parties that came in AFTER us received their food BEFORE us. Jesse was so concerned she had a mgr come to our table-his comment was our food is being prepared. After more waiting, the mgr brought our food to the table, with no further comment. When the bill was presented, I was told the coupon would not be honored as I had ordered a special (but was not told at the time of ordering). (I would've ordered standard fare as I'd have save more with the coupon). To wrap up-Jesse's service (other than the coupon issue) was excellent, as was the food and ambience. The VERY long wait for the food and lack of acknowledgement from management was poor. I sent a direct message via the O.T. site to the restaurant and with no response, I am submitting the on-line review. We like this restaurant, and hope to go back, but that is TBD.
   

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9. L

   Lester

   VIP

   Dallas

   11 reviews

   1.0

   11 reviews

   Dined on January 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   2 in our party ordered coffee, it was lukewarm. The waitress brought back their coffees, which were just in the microwave to warm them up, cream was still in the cup. We ordered 3 pasta dishes and 1 brunch special. The brunch dish, eggs Benedict came out cold. It was returned, but was microwaved eggs were hard and muffin was no longer crisp. We waited for 10 minutes after being seated before someone came to the table, ordered our drinks. They a different server came. Will not be going back!
   

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10. A

    Ayanna

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined on January 25, 2025

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Excellent food and service! We will be back very soon!
    

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