Brio Italian Grille - Gilbert - San Tan

Review summary

1. L

   Lamar

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food, great service….very kid friendly (not sure if that is a good or bad thing) but that co tributes to the noise. But will definitely visit again. Lamb chops and NY Strip were amazing.
   

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2. S

   Sandie

   Phoenix

   5 reviews

   2.0

   5 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Out of my favorite dish, salmon, so I ordered chicken Marsala. It was horribly salty. Told waitress and she didn't offer an alternative. My mom's meal came out wrong so they took it back and she got it back when most of us were almost done eating
   

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3. R

   Rod

   VIP

   Phoenix

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Brio relentlessly promoted reservations for New Year’s Eve but were unfortunately ill prepared for the volume they achieved. Our reservation was at 6:30’pm, but we were not seated until 7:10 pm. The reception stand was pretty much a disorganized embarrassment. We wanted to order champagne by the glass, but they were already out at 7:15 pm, so it was a $125 bottle of more expensive wine or none. They were also out of salmon, the only choice of one of our party. She settled for a chicken dish which she rated mediocre. The filet ordered by two of us was just okay and mostly dry and we asked for medium so it was not due to being requested as well done. The evening was…….okay, but overall we will not do a holiday there again. We’ll come back to eat but not for something special.
   

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4. P

   Patty

   Los Angeles

   13 reviews

   4.0

   13 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. My only negative comment is that when I ordered a glass of Prosecco, I was told they ran out. On New Years Eve at 7pm? 😳
   

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5. T

   Teri

   Salt Lake City

   25 reviews

   5.0

   25 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   For a NYE, our choice was great. Our server, Liz was on top of everything we needed.
   

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6. P

   Pam

   VIP

   Phoenix

   25 reviews

   3.0

   25 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   food was good(but entree was lukewarm) biggest complaint was we got our calamari, which was very good, but about 5 min later our salad was there then not even 2 minutes after that our entree arrived. guess they were trying to be a bit too efficient since it was NYE.
   

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7. D

   Danette

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so pleased they were able to take our group of 13 (we made a reservation). Our server was great and there wasn’t a spec of food left uneaten! They also took care for a gluten allergy in our group. We would definitely go back!
   

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8. L

   Loretta

   VIP

   Phoenix

   31 reviews

   3.0

   31 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   I eat here often but noticed that things are not up to usual expectation. The hostess station was unattended when we arrived with a swiffer wand leaning against the podium and a handwritten sloppy sign announcing a lemonade drink. Our waiter was rude when he approached our table, and we knew what we wanted immediately and didn't want cocktails first. The food was delicious as usual,but the other negatives were hard to ignore. Hopefully, it was just an off evening.
   

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9. J

   Jen

   VIP

   Phoenix

   33 reviews

   5.0

   33 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent! Service was amazing too! All was great! Will definitely be back!
   

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10. E

    Eric

    Phoenix

    3 reviews

    3.0

    3 reviews

    Dined on December 26, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 2

    Service was outstanding, unfortunately the server had to begin with a long list of things they had run out of. All vegetables being the main one that put a damper on the dinner. No ice tea, no ice cream, lie list went on.
    

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