BRU Burger Bar - Carmel

Review summary

1. P

   Pam

   Indiana6 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Josiah was an excellent server!!!! Food was average this time.
   

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2. M

   Mark

   Indiana23 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal and appetizers with friends. Burgers and appetizers are so much better at this location than they are at the Plainfield Bru location - have been surprised how much the quality varies between locations for the exact same burger and appetizers.
   

   BRU Burger Bar - CarmelResponded on March 3, 2025

   Hi Mark, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put guest experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words and we look forward to seeing you again!
   

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3. R

   Rick VIP

   Indiana39 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One our favorites. The he homemade ketchup is delicious!!! The fish sandwich was enough for 2 but I managed to eat it all!!!
   

   BRU Burger Bar - CarmelResponded on March 3, 2025

   Hello Rick and thank you for the great review. We're happy to hear you enjoyed the food!
   

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4. N

   Nathalie

   Indiana8 reviews

   4.0

   Dined on February 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I chose BRU Burger for a birthday dinner for a friend. We’re all in our 70’s and one is over 80. I probably should have chosen someplace quieter. Everyone enjoyed the food and our waiter was good and patient with our “seniorness”. 😉
   

   BRU Burger Bar - CarmelResponded on February 20, 2025

   We appreciate your 4 stars Nathalie! We look forward to earning that 5th star on your next visit. ANd thanks for choosing us to celebrate your big day!
   

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5. N

   Nicole

   Indiana6 reviews

   4.0

   Dined on February 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Waitress was very attentive. Excellent service!! Burger’s not as juicy kinda dry. Onion rings outstanding.
   

   BRU Burger Bar - CarmelResponded on February 20, 2025

   We appreciate your 4 stars Nicole! We look forward to earning that 5th star on your next visit.
   

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6. N

   Neil

   Indiana14 reviews

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service on a busy night. Thanks for taking care of our large party!
   

   BRU Burger Bar - CarmelResponded on January 28, 2025

   Hi, Neil. Thank you so much for your review! We are glad you had a great experience. See you again soon! Take care, BRU Burger Bar Carmel
   

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7. L

   Lia VIP

   Los Angeles13 reviews

   3.0

   Dined on January 25, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   It might have been due to Devoir Indy, but it took about 40-45 minute before food arrived. Floors were with food droppings throughout on carpet with no one that rolled carpet cleaner the 1.5 hour time. Workers seemed scarce and overwhelmed with their workload but likely again due to DI. Salad came together with meal unfortunately. Ceasar salad was not “true” Ceasar but more like a chop salad with a lot of thin shaved (like purchased from pre bagged in grocery) string cheese. Burgers were great! Wish we were not able to give a better score overall.
   

   BRU Burger Bar - CarmelResponded on January 28, 2025

   We are sorry to hear that the food was not up to par... We hope that you will give us another shot to earn those extra stars!
   

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8. m

   michael

   Cincinnati7 reviews

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   If you are looking for really good bar food a good price with great drinks this is your place
   

   BRU Burger Bar - CarmelResponded on January 28, 2025

   Hi, Michael. Thank you so much for your review! We are glad you had a great experience. See you again soon! Take care, BRU Burger Bar Carmel
   

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9. C

   Chris

   Indiana3 reviews

   1.0

   Dined on January 24, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We had the worst server. We waited 1 hour for our food and it came out completely wrong. I had to ask 2 different servers to get our server. He didn’t care enough to come out and check on us. I finally had to go to the front and ask for a manager. While waiting, the server finally came over and proceeded to stick his fingers in my food!!!! 100% disgusting. I gave my food to the manager and she took it off our bill. We won’t ever eat there again. Nasty.
   

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10. G

    Ginger

    Indiana4 reviews

    5.0

    Dined on January 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We always love Bru. It was easy to get a reservation today and food and service were as usual great. I got my favorite burger, the Provençal. Hubby got the Gorgonzola pecan salad with grilled chicken. The only sad thing is they have removed sweet potato fries from the menu. Otherwise happy as usual and will be back.
    

    BRU Burger Bar - CarmelResponded on January 25, 2025

    Hi, Ginger. Thank you so much for your review! We are glad you had a great experience. See you again soon! Take care, BRU Burger Bar Carmel
    

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