Buca di Beppo - Castleton Square

Commentaires sur le restaurant Buca di Beppo - Castleton Square de personnes qui y ont mangé. Selon des cotes récentes.

1. OT

   Client d'OpenTable

   Indiana1 commentaire

   5.0

   Y est allé le 24 juillet 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Phenomenal food and service was excellent! Always the same experience!
   

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2. JC

   JonC

   Indiana7 commentaires

   5.0

   Y est allé le 30 juin 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our waiter was very attentive and patient with us.
   

   Buca di Beppo - Castleton SquareA répondu le 11 juillet 2024

   Your kind words brightened our day! We're excited to welcome you back in the near future.
   

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3. OT

   Client d'OpenTable VIP

   Indiana2 commentaires

   1.0

   Y est allé le 19 mai 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   We’ve eaten at Bucas for 2 decades. This one and downtown. This one has gone WAY downhill. Terrible service, out of iced tea (not even sure how that happens), raviolis cold, server never came back after food came to the table, someone else gave us our check to pay…. It was some sort of weird dining experience. Never again. Too many great places to eat.
   

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4. KS

   KeerthyS

   Indiana1 commentaire

   2.0

   Y est allé le 11 avril 2024

   1. Cote globale 2
   2. Nourriture 1
   3. Service 2
   4. Ambiance 1

   Poor..didnt like the food and dusty atmosphere overall
   

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5. OT

   Client d'OpenTable VIP

   Louisville2 commentaires

   3.0

   Y est allé le 8 avril 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 3

   Lasagna wasn’t the best. Food just seemed lower quality that what it used to be. Servers were nice and tried hard.
   

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6. GD

   GinaD VIP

   Saint-Louis31 commentaires

   4.0

   Y est allé le 23 mars 2024

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Atmosphere is fun! Family style is an adjustment, but allows variety. Service was mediocre, but the food was all good!
   

   Buca di Beppo - Castleton SquareA répondu le 28 mars 2024

   We're glad you enjoyed the atmosphere and found the family-style dining to offer variety. However, we apologize if the service fell short of your expectations. Your feedback is valuable, and we'll work on improving our service standards. We hope to have the opportunity to serve you again soon and provide you with a more memorable experience!
   

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7. R

   Riff

   Indiana1 commentaire

   5.0

   Y est allé le 17 mars 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Server was great! We enjoyed our lunchtime with family!
   

   Buca di Beppo - Castleton SquareA répondu le 28 mars 2024

   Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!
   

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8. OT

   Client d'OpenTable

   Indiana5 commentaires

   2.0

   Y est allé le 25 février 2024

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   It took 30 minutes for our waitress to even come to greet us once we were sat. Then after we placed our drink order and appetizer order, our appetizer came before our drinks. Our waitress was never anywhere to be found. We even asked another waitress to find her and the other waitress couldn’t find her. Lots of tables were unhappy and not being bussed.
   

   Buca di Beppo - Castleton SquareA répondu le 28 mars 2024

   We are so sorry to hear you had such an unsatisfactory experience. If you would be willing to further discuss your experience with our senior management, please contact us at bucadibeppo.co m/contact to provide your name, phone number and include the details of your experience. Upon receipt of your information, a member of our team will reach out to you directly.
   

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9. OT

   Client d'OpenTable

   Indiana1 commentaire

   5.0

   Y est allé le 11 février 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Wonderful experience! Very attentive staff and good food.
   

   Buca di Beppo - Castleton SquareA répondu le 28 mars 2024

   We're glad you enjoyed your time with us. Your feedback is valued, and we're excited about the opportunity to serve you again.
   

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10. OT

    Client d'OpenTable

    Indiana1 commentaire

    2.0

    Y est allé le 10 février 2024

    1. Cote globale 2
    2. Nourriture 3
    3. Service 1
    4. Ambiance 4

    We sat at our table for 15 minutes before our waitress even acknowledged us and we weren’t given menus when we were seated. Our appetizers came out fast but then we waited over a hour for our food even while 6+ tables around us came and went, including tables that came in long after us. Every time our waitress came around it was then 20 minutes before we saw her again even when we were asking for refills. We were there for 2.5 hours and ended up not even having time to eat the cake we brought to celebrate someone’s birthday.
    

    Buca di Beppo - Castleton SquareA répondu le 28 mars 2024

    We're truly sorry to hear about your disappointing experience. It's unacceptable that you had to wait so long for service and that your special occasion wasn't properly celebrated due to the delays. If you would be willing to further discuss your experience with our senior management, please contact us at bucadibeppo.co m/contact to provide your name, phone number and include the details of your experience. Upon receipt of your information, a member of our team will reach out to you directly.
    

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