Buca di Beppo - Columbus

Review summary

1. A

   Adam

   Columbus

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had reservations, and still waiting over an hour to be seated.
   

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2. O

   Oldlocal

   VIP

   Cleveland

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   This venue is next door to Nationwide arena. They are not staffed enough to manage on event days at the arena. We had a 6.30pm booking, arrived at 6.20pm. Did not get seated until 7.10pm. The whole lobby area and bar area was packed with unhappy customers all waiting to be seated. The poor staff members there were nice enough, but clearly over their heads with the volume of bookings and walk ins. Once seated, you found that there were most tables empty, which just shows that it's a staffing issue. I would not recommend attending when an event is going on. That aside, the food was great, though it would be nice if they catered for groups of 2, as the cost of the sharing plates does not scale down well to 2. We new this ahead of time, but would be a nice option on event days at the arena next door.
   

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3. K

   Kimberly

   VIP

   Cincinnati

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were seated 35 minutes after our reservation time. Our server was great and the food was pretty fast. Unfortunately, we didn’t receive our drinks until after we were done eating our salad and pasta. Just one of those nights.
   

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4. D

   Diane

   VIP

   Western NC

   13 reviews

   1.0

   13 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I haven't been to this restaurant for a little while but this location specifically has gone downhill. We only chose it because if its location next to Nationwide Arena where we were seeing a concert. When we placed our order the server mentioned it may take some time for our drinks to arrive. He brought waters luckily and our salad came out if reasonable time, still no drinks, we finished our salad and our pizzas arrived, still no drinks, by this time we had ordered our drinks an hour before. Seriously? we didn't receive our drinks until AFTER WE WERE FINISHED WITH OUR MEAL (2 martinis, a moscow mule and a bottle of beer). Besides the moscow mule cup only being barely over 1/2 full, our 2 martinis were served in rocks glasses and tasted terrible. We asked for them to comp the drinks or credit our check and they said they couldn't but would give us $10 off our bill!! Really? Over $40 in drinks that we did not get until after we finished our meal and you can't credit our bill more than $10? It was not just our table the other tables around us did not have drinks either. Poorly managed and don't recommend going before a concert unless you just plan on drinking water.
   

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5. L

   Lori

   Columbus

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   No Toilet paper in any of the 3 stalls or in 2 paper towels dispensers of the women's room. Told waitress nothing done to resolved the problem. Sink was clogged only one was able to use. In Men's room urinal was down and no paper towels. Do Not go! Understand why they closed the Worthington location. Pretty sure this is next!!
   

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6. C

   Ciara

   Alabama

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Restaurant was super cool, I loved all the decorations. We had a group of 15 people and were easily accommodated. Our server was great and very patient with us. The food was yummy, I do wish the pasta sauces had just a bit more flavor. Unfortunately they were out of pizza dough when we went so we couldn’t get any pizzas so that left some of the kids in a bind over what to get. I do wish there was at least a few options of smaller portions like a side salad for picky people. However, I was totally satisfied with the food. I really enjoyed the family style dinner where everyone shared and had a little bit of everything. All in all a great place to dine
   

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7. A

   Angela

   New Orleans

   4 reviews

   2.0

   4 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Place was dead. Service was slow and food lacked flavor.
   

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8. E

   Esther

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We arrived at 5:00 for 5:15 dinner reservations. We were seated at 5:30. Given how full the foyer was and the fact that the hostess was telling people they were not accepting any walk-ins, a 15-minute wait for a party of 6 wasn’t bad at all. Our server came to the table in a reasonable amount of time to get our drink orders. Getting our food orders in took a little while longer but part of that was our fault because we weren’t ready when she first asked. However, once we were ready, she was nowhere to be found. We also needed to order more drinks but couldn’t find our server. She finally came back and we placed our orders. About 20 minutes after we ordered, our server came by and said our food would be out “shortly”. We finally got part of our food 35 minutes after we ordered. We had ordered 2 small pizzas, an order of cannelloni and an order of broccoli. We got 1 pizza, the cannelloni and broccoli. When we mentioned the other pizza to the food runner, she said “it’s in the kitchen. I just have to go get it.” Fifteen minutes later the pizza finally came out and it was steaming hot so clearly they had just made it but the top, in the middle, was super watery. It was a margherita pizza, which can sometimes have a little more moisture, but this was like someone had poured water on the top of it. Unfortunately, we had tickets to a hockey game and now only had 20 minutes to eat and get to the game so we couldn’t return it. At no point did the server ever ask how our food was or apologize for the fact that the kitchen clearly missed the second pizza. We were never asked about drink refills. One person in our party ordered 2 beers because he was concerned that she wouldn’t come back in time to order a second one. When we left, well over half of the restaurant was empty, from a table standpoint, yet when we walked through the foyer, it was as full as it was when we had been seated and they were still turning away walk-ins. I won’t be returning to Becca.
   

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9. l

   liz

   VIP

   Memphis

   16 reviews

   4.0

   16 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Restaurant was so loud it was hard to hear. However, buca never fails to be an experience. They were very busy with all the local events, but they did their best to serve, tho they struggled to answer some basic questions.
   

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10. L

    Linda

    Columbus

    1 review

    3.0

    1 review

    Dined 7 days ago

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    Love Bucca and went to celebrate birthdays. The service was poorly timed. With little or no service. I had to find some one to order cake and later boxes for left overs. We never did get a bag to but the left overs in. The only thing that was brought efficiently was the bill for me to sign. By the way 4 year olds know how long it takes to make a cake. There was a large party in the next room but we still paying guests
    

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