Burntwood Tavern - Solon

Review summary

1. A

   Annette

   Cleveland1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We there nite before shutting down for renovations service was a.little slow ordered appetizer late after meal never received had to go orders all grouper sandwiches all were assembled w/ the wet ingredients sandwich was soggy when I got home but our server was kind and the restaurant if give another try just order different the smoked Manhattan was great
   

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2. R

   Richard VIP

   Cleveland39 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The meal was ok. The chicken on the chicken Cesar salad was dry and chewy. The cheese steak sandwich was fine. The service was a tad bit overloaded
   

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3. A

   Amaris

   Cleveland8 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely experience. My food and drink were both very good. Our server was also excellent.
   

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   Burntwood Tavern - SolonResponded on February 28, 2025

   Hello Amaris, thank you for your 5- star review. We strive to have a friendly, warm and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

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4. M

   Michelle

   Cleveland25 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good bloody Mary bar and tasty chicken and waffles. Our waitress was very attentive and pleasant.
   

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   Burntwood Tavern - SolonResponded on February 28, 2025

   Hello MIchelle, thank you for your 5- star review. We strive to have a friendly, warm, and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

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5. L

   Lisa

   Cleveland7 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Early Valentine Day dinner. Beat the crowds. Enjoyed two entrees. Service was great!
   

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6. M

   M

   Cleveland4 reviews

   4.0

   Dined on February 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very nice experience. Though I feel it is pricey. Menu selection is good. Amount of food is just ok for the price. Service is very good. Food taste good. So overall it is a good experience.
   

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7. S

   Sally

   Phoenix5 reviews

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They always have delicious food. The service was good. The waitress attended to our needs but allowed us to stay and chat after the meal. We never felt rushed and it was a Friday evening.
   

   Burntwood Tavern - SolonResponded on February 17, 2025

   Hello Sally, thank you for your 5- star review. We strive to have a friendly, warm and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

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8. r

   rosemarie VIP

   Cleveland32 reviews

   4.0

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went with our kids at 5:30 - we didn’t realize they have happy hour daily from 3-6. This was a nice surprise. Friendly service and yummy food and drinks.
   

   Burntwood Tavern - SolonResponded on February 8, 2025

   Hi Rosemarie, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Burntwood Tavern. It's fantastic to know that our service and food met your expectations. We look forward to welcoming you back soon for another great visit! Best regards, The Burntwood Tavern Tea
   

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9. D

   Don VIP

   San Francisco32 reviews

   5.0

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had another great evening at Burntwood Tavern in Solon. Great food and great service!
   

   Burntwood Tavern - SolonResponded on January 30, 2025

   Dear DON, Thank you so much for your wonderful 5-star review of Burntwood Tavern! We are thrilled to hear that you had a great experience with us. Our team works hard to create a warm and inviting atmosphere paired with delicious, chef-driven meals, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or if there's anything else we can do to make your next visit even better, please feel free to reach out. We look forward to welcoming you back soon! Warm regards, Mike Vinas
   

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10. J

    Jon

    Cleveland9 reviews

    1.0

    Dined on January 26, 2025

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3

    Where do I begin? Server was very nice but was either new to serving tables or not very good at her job. We had 9 in our party and almost everyone ordered burgers yet even though the place was 80% empty, it took over 35 minutes for the food to arrive. Worse yet only they only brought out 4 entrees and then it took more than 10 minutes for the rest of our orders to arrive with 2 meals incorrect, including one of the burgers which was ordered medium but arrived almost rare. Both Regular and sweet potato Fries were cold and yet some were somehow undercooked? Many times it took our server 10 minutes or more to return to bring condiments or refill drinks and again the restaurant never went past 50% full. The only time we saw someone that looked like a manager was on our way out. Simply put the folks preparing the food could care less about the product they produce and management could care less about the experience. If you're looking for a restaurant with overpriced, average quality food, terrible service this is the place.
    

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