Burntwood Tavern - Solon

Review summary

1. R

   Richard

   VIP

   Cleveland

   38 reviews

   4.0

   38 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The meal was ok. The chicken on the chicken Cesar salad was dry and chewy. The cheese steak sandwich was fine. The service was a tad bit overloaded
   

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2. A

   Amaris

   Cleveland

   8 reviews

   5.0

   8 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely experience. My food and drink were both very good. Our server was also excellent.
   

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3. M

   Michelle

   Cleveland

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good bloody Mary bar and tasty chicken and waffles. Our waitress was very attentive and pleasant.
   

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4. M

   M

   Cleveland

   4 reviews

   4.0

   4 reviews

   Dined on February 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very nice experience. Though I feel it is pricey. Menu selection is good. Amount of food is just ok for the price. Service is very good. Food taste good. So overall it is a good experience.
   

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5. S

   Sally

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They always have delicious food. The service was good. The waitress attended to our needs but allowed us to stay and chat after the meal. We never felt rushed and it was a Friday evening.
   

   Burntwood Tavern - SolonResponded on February 17, 2025

   Hello Sally, thank you for your 5- star review. We strive to have a friendly, warm and welcoming atmosphere. We are very glad to hear that you noticed. Looking forward to serving you again. Thank you, Mike Vinas
   

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6. r

   rosemarie

   VIP

   Cleveland

   32 reviews

   4.0

   32 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went with our kids at 5:30 - we didn’t realize they have happy hour daily from 3-6. This was a nice surprise. Friendly service and yummy food and drinks.
   

   Burntwood Tavern - SolonResponded on February 8, 2025

   Hi Rosemarie, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Burntwood Tavern. It's fantastic to know that our service and food met your expectations. We look forward to welcoming you back soon for another great visit! Best regards, The Burntwood Tavern Tea
   

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7. D

   Don

   VIP

   San Francisco

   32 reviews

   5.0

   32 reviews

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had another great evening at Burntwood Tavern in Solon. Great food and great service!
   

   Burntwood Tavern - SolonResponded on January 30, 2025

   Dear DON, Thank you so much for your wonderful 5-star review of Burntwood Tavern! We are thrilled to hear that you had a great experience with us. Our team works hard to create a warm and inviting atmosphere paired with delicious, chef-driven meals, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or if there's anything else we can do to make your next visit even better, please feel free to reach out. We look forward to welcoming you back soon! Warm regards, Mike Vinas
   

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8. J

   Jon

   Cleveland

   9 reviews

   1.0

   9 reviews

   Dined on January 26, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Where do I begin? Server was very nice but was either new to serving tables or not very good at her job. We had 9 in our party and almost everyone ordered burgers yet even though the place was 80% empty, it took over 35 minutes for the food to arrive. Worse yet only they only brought out 4 entrees and then it took more than 10 minutes for the rest of our orders to arrive with 2 meals incorrect, including one of the burgers which was ordered medium but arrived almost rare. Both Regular and sweet potato Fries were cold and yet some were somehow undercooked? Many times it took our server 10 minutes or more to return to bring condiments or refill drinks and again the restaurant never went past 50% full. The only time we saw someone that looked like a manager was on our way out. Simply put the folks preparing the food could care less about the product they produce and management could care less about the experience. If you're looking for a restaurant with overpriced, average quality food, terrible service this is the place.
   

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9. D

   Don

   VIP

   San Francisco

   32 reviews

   5.0

   32 reviews

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely love the Solon Burtwood Tavern. The food is delicious and the service always great.
   

   Burntwood Tavern - SolonResponded on January 25, 2025

   Dear Don, Thank you so much for your wonderful 5-star review of Burntwood Tavern! We are thrilled to hear that you had a great experience with us. Our team works hard to create a warm and inviting atmosphere paired with delicious, chef-driven meals, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or if there's anything else we can do to make your next visit even better, please feel free to reach out. We look forward to welcoming you back soon! Thank You. Mike Vinas
   

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10. OT

    OpenTable Diner

    VIP

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on January 5, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    My chicken piccata was thin and dry, not enough sauce. Two enjoyed the chicken Parmesan and the house salad is always tasty. Another's fish tacos were just ok. Service was attentive but food quality was disappointing this time around.
    

    Burntwood Tavern - SolonResponded on January 9, 2025

    Thank you for taking the time to leave your feedback, Anonymous. This is the best way for us to learn how we can improve our operation! We pride ourselves on high quality food and exceptional service. It seems we missed the mark during your visit. I would love the opportunity to invite you back as my guest to show you what we really do at Burntwood Tavern! If you would give us the chance to show you that we heard your feedback, please call me and I will help facilitate a return visit. Hope to hear from you! Mike Vinas
    

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