Butcher and Banker NYC

Review summary

1. C

   Cole

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Waited 2 hours for food then seemed like they left the seafood in for 2 hours as rubbery as it was. Huge disappointment but cool setting in the safety deposit box room
   

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2. t

   tim

   VIP

   New York City

   55 reviews

   2.0

   55 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Been here numerous times and its usually really good. Last night was a disappointment. Appys were good - crab cake and pork belly. But we went for the tomahawk and boy was it a really poor piece of meat. There was nasty grizzle throughout the meat making it very difficult to find a decent bite. And when you got some meat it was tough and flavorless. We left huge chunks of it on our plates. I’m not one to return a dish, although at that price I really should have. And if the waiter was more attentive he would have known too.
   

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3. J

   Jillian

   New York City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The hostess was excellent upon our arrival! We had a 7:30 reservation and were brought promptly to our table. The food was excellent! The bread, the clams casino, the Kan Kan pork, duck fat potato cake, and the short rib wellington were all to die for. The portions were large and cooked very well. The cocktails were also delicious! The atmosphere was wonderful. The bathrooms are on the outside of the restaurant and really not that clean, not sure if that's at the hotel's discretion but they could use a little more attention. The bus boys and other staff were attentive and we honestly only tipped 20% in the hopes it went to them. They cleared the table after each course, filled our waters, bagged up our leftovers, etc. Our waiter Alex was another story. I've never seen a waiter so uninvolved in his job at an establishment like Butcher and Banker. Not sure if he was having an off night, but when the first thing a waiter says to you after sitting there for 5-10 minutes is "are you ready to order?" is a turn off. No Hi, how are you, introduction, nothing. My boyfriend and I looked at each other and Alex must've known we were taken aback as he then said "drinks first?" which then took over ten minutes to come back for two mixed drinks. We then felt like we had to order both the appetizer and dinners at the same time because who knows when we'd see Alex at our table again. We would've ordered a second drink with dinner but Alex never came back to our table to ask. I can totally understand if the restaurant was packed, but at any given time in the room we were in, there was no more than 4 tables. Alex not once came over except to take our order and then asked if we wanted dessert, which he didn't even present a menu for. We ordered two espresso martinis, and he dumped the bill off quickly, if only he was so prompt in his service elsewhere. The food was excellent and the value for it was great, but I don't think we'll be returning strictly due to Alex's service.
   

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4. J

   Julianna

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Bread was stale. Drinks were a little overly sweet. Steak was beautifully cooked medium rare. Melted in my mouth. Creamed spinach was lovely. Lobster Mac and cheese was good, big pieces of lobster, but the cheese sauce wasn’t as creamy as I would have liked. Service was excellent. Ambience was very cool.
   

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5. L

   Larry

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice. Service was a little slow. But staff was very accommodating with my reservation change. Restaurant was a bit too warm. Everyone in our party was hot. BUT, we would definitely come back, nonetheless.
   

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6. E

   Eric

   VIP

   Tahoe

   4 reviews

   5.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall very nice! The Service was very good! I would highly recommend.
   

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7. f

   fred

   VIP

   Atlantic City

   36 reviews

   4.0

   36 reviews

   Dined on February 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food that was served well. I recommend for Pre-MSG meals.
   

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8. A

   Alena

   VIP

   Edmonton

   5 reviews

   5.0

   5 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place. Scallops were fantastic. Servers are awesome.
   

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9. D

   Dinor

   VIP

   New York City

   18 reviews

   4.0

   18 reviews

   Dined on February 6, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   A truly hidden gem, a classic "speak easy" type restaurant, was highly surprised and delighted.
   

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10. P

    Patrick

    Toronto

    1 review

    1.0

    1 review

    Dined on February 5, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Worst service I’ve had in a long time. I can’t believe how rude the staff was. They also served warm draft beers. And then at the end they had the audacity to ask for a big tip. Do yourself a favour and stay away from this place at all costs.
    

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