Butcher and Banker NYC

Review summary

1. J

   Jillian

   New York City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The hostess was excellent upon our arrival! We had a 7:30 reservation and were brought promptly to our table. The food was excellent! The bread, the clams casino, the Kan Kan pork, duck fat potato cake, and the short rib wellington were all to die for. The portions were large and cooked very well. The cocktails were also delicious! The atmosphere was wonderful. The bathrooms are on the outside of the restaurant and really not that clean, not sure if that's at the hotel's discretion but they could use a little more attention. The bus boys and other staff were attentive and we honestly only tipped 20% in the hopes it went to them. They cleared the table after each course, filled our waters, bagged up our leftovers, etc. Our waiter Alex was another story. I've never seen a waiter so uninvolved in his job at an establishment like Butcher and Banker. Not sure if he was having an off night, but when the first thing a waiter says to you after sitting there for 5-10 minutes is "are you ready to order?" is a turn off. No Hi, how are you, introduction, nothing. My boyfriend and I looked at each other and Alex must've known we were taken aback as he then said "drinks first?" which then took over ten minutes to come back for two mixed drinks. We then felt like we had to order both the appetizer and dinners at the same time because who knows when we'd see Alex at our table again. We would've ordered a second drink with dinner but Alex never came back to our table to ask. I can totally understand if the restaurant was packed, but at any given time in the room we were in, there was no more than 4 tables. Alex not once came over except to take our order and then asked if we wanted dessert, which he didn't even present a menu for. We ordered two espresso martinis, and he dumped the bill off quickly, if only he was so prompt in his service elsewhere. The food was excellent and the value for it was great, but I don't think we'll be returning strictly due to Alex's service.
   

   Is this helpful?

2. J

   Julianna

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Bread was stale. Drinks were a little overly sweet. Steak was beautifully cooked medium rare. Melted in my mouth. Creamed spinach was lovely. Lobster Mac and cheese was good, big pieces of lobster, but the cheese sauce wasn’t as creamy as I would have liked. Service was excellent. Ambience was very cool.
   

   • 

   Is this helpful?

3. L

   Larry

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice. Service was a little slow. But staff was very accommodating with my reservation change. Restaurant was a bit too warm. Everyone in our party was hot. BUT, we would definitely come back, nonetheless.
   

   Is this helpful?

4. E

   Eric

   VIP

   Tahoe

   4 reviews

   5.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall very nice! The Service was very good! I would highly recommend.
   

   • 

   Is this helpful?

5. f

   fred

   VIP

   Atlantic City

   36 reviews

   4.0

   36 reviews

   Dined on February 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food that was served well. I recommend for Pre-MSG meals.
   

   Is this helpful?

6. A

   Alena

   VIP

   Edmonton

   5 reviews

   5.0

   5 reviews

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place. Scallops were fantastic. Servers are awesome.
   

   • 
   • 
   • 

   Is this helpful?

7. D

   Dinor

   VIP

   New York City

   18 reviews

   4.0

   18 reviews

   Dined on February 6, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   A truly hidden gem, a classic "speak easy" type restaurant, was highly surprised and delighted.
   

   1 person found this helpful

8. P

   Patrick

   Toronto

   1 review

   1.0

   1 review

   Dined on February 5, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Worst service I’ve had in a long time. I can’t believe how rude the staff was. They also served warm draft beers. And then at the end they had the audacity to ask for a big tip. Do yourself a favour and stay away from this place at all costs.
   

   Is this helpful?

9. B

   Billy

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on February 3, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great spot to have dinner in a more relaxed atmosphere before the Knicks game. Food was great and they got us through dinner in time for tip off!
   

   Is this helpful?

10. j

    jenn

    New York City

    5 reviews

    2.0

    5 reviews

    Dined on January 26, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    My meal entree was embarrassing in terms of quality. Skirt dyeak frites. Salad and appetizer was v good. Service was good tho not great.. servers were not as versed as they could be and no knowledge of who ordered what when approaching table with items. Much room for improvement
    

    Is this helpful?