Butta Burger - George Street

Review summary

1. e

   ellie

   Glasgow

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was bad and the service was even worse, Overpriced!
   

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2. G

   Gemma

   Edinburgh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was spectacular! Really good portion sizes, tasty, and good value for money. Service was excellent!
   

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3. H

   Haarisa

   Glasgow

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Delicious food and great menu options. My main criticism is that I wish I could have had my burger a bit less well done! The service was also not the best. We were sat waiting for someone to take our order for a while and then the food also took a while. We also ordered some drinks and watched them sit at the bar for 15 minutes before they were brought over.
   

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4. I

   Imran

   Berkshire

   4 reviews

   4.0

   4 reviews

   Dined on October 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was amazing. Burgers very tasty. Staff were lovely but took a while for food and it was a little cold in the place. Otherwise it was great.
   

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5. G

   Gareth

   London

   3 reviews

   1.0

   3 reviews

   Dined on October 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Hopeless! Short staffed, poorly trained staff. Lost order, left waiting for an hour. Had to leave as they needed to retake order after an hour. Shame as it was a double birthday celebration. Ruined by a poorly run restaurant.
   

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6. K

   Kerr

   Edinburgh

   1 review

   4.0

   1 review

   Dined on October 26, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We were previously regular visitors to the Butta Burger at Quartermile which now appears to be closed permanently, so we thought we’d try out the George Street branch. We always had the same so we were looking forward to our meal. However, since our last visit it seems that portion sizes have been reduced quite a bit, and similarly there were no draught beer options available. We were used to coming away from Butta absolutely stuffed because of the size of burgers and portions of size, however this is unfortunately now not the case. The food did taste fantastic and the service was great from the floor staff.
   

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7. R

   Rachel

   Edinburgh

   2 reviews

   4.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Good food and waiting staff doing their best but restaurant was chilly with door continually being opened by delivery drivers
   

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8. OT

   OpenTable Diner

   Denver

   1 review

   5.0

   1 review

   Dined on October 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best burger! Must have! Yum! Yum! Yum! The flavor, chefs kiss!
   

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9. U

   Ulbrich

   Hamburg

   1 review

   3.0

   1 review

   Dined on October 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Service wasn’t very attentive even though there was only one other couple there.
   

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10. C

    Christina

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on September 27, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    The employee only approached me once, to get both my food and drink order. My drinks were brought and very quickly placed on my table. Another employee brought my food, seeming upset when I asked for napkins (that I didn’t have any of). I had to wave across the restaurant to get my bill, which took a fairly long time to bring to me, after which I had to bring the bill to the employee to pay, even though they had a portable point of sale. Seemed more important for the employee to talk to the others working. The food was cooler than I would prefer when eating in, seemed a bit wet, for want of another word. Was also not as flavourful as expected for a truffle burger. The black garlic mayo was also not good. Generally just a dissatisfying experience. Which was disappointing after researching the best burgers in Edinburgh and coming to this establishment. Maybe my expectations were too high? Likely wouldn’t have left disappointed if the food was amazing or the service was on point.
    

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