Cafe Americano at Caesars Palace Las Vegas

Review summary

1. J

   Jill

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great staff and food but quite expensive and music very loud
   

   Cafe Americano at Caesars Palace Las VegasResponded on December 12, 2024

   Thanks for the fantastic feedback, Jill! We always strive to provide the best service and quality standards on our establishment. We appreciate your thoughts on the music volume; we’re always looking to improve the experience for our guests. Hope to see you again soon!
   

   Is this helpful?

   Report
2. M

   Madison

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious brunch and nice portion sizes. Nice staff
   

   Cafe Americano at Caesars Palace Las VegasResponded on December 10, 2024

   Thank you for your wonderful review! We're glad to know you liked the food and our staff :) Hope to see you again soon!
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   Louisville

   12 reviews

   5.0

   12 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely delicious. French toast is the best I’ve ever had. All of the servers were very friendly. I do wish there were some options that allowed both a savory and a sweet component, like eggs with pancakes. Also, it is difficult to leave as the exit is the line for diamond team members.
   

   • 

   Cafe Americano at Caesars Palace Las VegasResponded on December 10, 2024

   Thank you! We're thrilled you loved the French toast and our service. We appreciate your feedback; we're always looking to improve. Your insights help us make every visit even better!
   

   Is this helpful?

   Report
4. A

   Ana Laura

   Panama

   4 reviews

   5.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a delicious brunch with my boyfriend. Great sizes! The service is pretty great. Definitely a must visit!
   

   Is this helpful?

   Report
5. P

   Peter

   VIP

   Portland

   38 reviews

   4.0

   38 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food is good and fresh. Dinner traffic was very slow but service was poor. Breakfast traffic was crazy but service was excellent. Food quality is high regardless.
   

   Cafe Americano at Caesars Palace Las VegasResponded on December 10, 2024

   Hi, Peter! Thank you for sharing your experience. Your feedback is important to us as we constantly use it to improve! Hope to see you again soon for another great experience.
   

   Is this helpful?

   Report
6. U

   Uwe

   Tallahassee

   19 reviews

   1.0

   19 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I can only give this restaurant the lowest score possible, because the manager (Eric) asked us to leave because he would not recognize my wife's service dog and her tasks, citing restaurant policy. I tried to explain to him that federal law supersedes any restaurant policy, but he would not listen. He clearly was completely unaware of the tasks a service dog has to perform. A complaint has been filed with the Department of Justice.
   

   Is this helpful?

   Report
7. v

   vivian

   VIP

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was great! Definitely go early gets filled up quick or go late in the evening! Food was worth the price and highly suggest to set up a reservation before going if eating breakfast.
   

   Cafe Americano at Caesars Palace Las VegasResponded on November 29, 2024

   Thank you for rating us with 5 stars! We hope to welcome you again soon for another positive experience.
   

   Is this helpful?

   Report
8. L

   Leticia

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect please to eat breakfast, delicious food. Excellent service.
   

   Cafe Americano at Caesars Palace Las VegasResponded on November 27, 2024

   Thank you for sharing your feedback on your breakfast experience with Cafe Americano. We appreciate your support and hope to see you again soon!
   

   Is this helpful?

   Report
9. J

   Jessica

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was OK. Nothing exciting. Potatoes are mass-quantity fried potatoes without much flavor besides salt and we’re not hot. Burrata avocado toast could have been good with different/better bread. Coffee was good. Value and atmosphere subpar due to Vegas overpricing and the always high noise level and crowds, but that is par for the course for the location. Hostess was very nice. I dined alone and was ignored for a few minutes after I sat down. I was on a bit of a crunch to get to the airport so ordered as soon as I got someone’s attention. Server never said a word to me, but did refill my coffee. Ok overall for the location (Las Vegas/strip/Cesars).
   

   Cafe Americano at Caesars Palace Las VegasResponded on November 29, 2024

   Thank you for sharing your experience at our restaurant in Caesars Palace. We are sorry to read we fell short on expectations this time. We hope to welcome you back some time and make it right.
   

   Is this helpful?

   Report
10. T

    Tyler

    VIP

    New South Wales

    10 reviews

    5.0

    10 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    All staff work very well. So polite and on top of everything from welcoming us to us leaving was a pleasant experience.. our waitress was lovely. Had a great time, coffee was great and the pancakes were excellent. Nice n fluffy. Thanks again for the lovely service
    

    Cafe Americano at Caesars Palace Las VegasResponded on November 29, 2024

    Thank you for rating us with 5 stars! We hope to welcome you again soon for another positive experience.
    

    Is this helpful?

    Report