Cantina Rosa

Review summary

1. D

   Derrick

   Chicago

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The whole setup needs revamping. I paid a $30 deposit to set a RSVP. I get there to find out most of the food that I wanted was gone. I requested to obtain my deposit back. It was declined. I had to order something to utilize my deposit. Thanks for the experience, but I definitely would not be returning.
   

   Cantina RosaResponded 2 days ago

   Hello Derrick, We're really sorry to hear about your recent experience at Cantina Rosa. We understand how frustrating it must have been to have your deposit returned, and we apologize for the mix-up with your food order. We aim to provide a seamless dining experience for our guests and it's clear we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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2. D

   Desirée

   New York City

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Came on a Friday around 8pm for girls night, we were a group of 6. Our initial seating, greeting, and ordering were fine. Our first hiccup was the food hitting the table before the drinks. The food seemed streamlined and hit our table quickly, our drinks noticeably lagged. 3 of us ordered the same cocktail, and 3 were different. We were chatting and catching up, would’ve been nice for the food to be held and not fired until after the drinks hit the table or for that to somehow have been communicated. Food arrived as it was ready, we pretty much did everything on the menu since we knew it was small plates and tapas style. The tamale was my favorite item, ceviche was a strong second, and the empanadas were delicious! A few of us ordered additional drinks, but never all of us at once and each time the drinks took a long time. The very last one we ordered we ended up cancelling. We did express to our server that we felt the wait for drinks was extensive, we were told the delay was because it’s a craft cocktail bar. Table maintenance or even suggesting drinks as opposed to waiting for us to order them may have made for a more pleasant experience. Considering it’s still new, hopefully drink builds can be simplified and a better service flow can be established.
   

   Cantina RosaResponded 2 days ago

   Hey Desirée, Thank you for your feedback. We're glad you enjoyed our dishes, especially the tamale! We apologize for the delay in serving your drinks and the misunderstanding about the drink order. We aim to provide efficient service and your comments will help us improve. We hope to serve you better in the future. Best, Cantina Rosa Management Team
   

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3. M

   Marlo

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last night was absolutely amazing!!! The food OMG!!! so seasoned, not oily, perfect tapas. I visited for my birthday, but the restaurant is a great location for date night or a first date. The atmosphere is sexy but not too dark, I will visit again and often.
   

   Cantina RosaResponded 2 days ago

   Hi Marlo, We're thrilled to hear that you had an amazing time at Cantina Rosa! It's fantastic to know that our food, especially the tapas, hit the mark for you. We always strive to provide our customers with the perfect balance of flavors and aromas and we're glad you appreciated it. We're also glad that you found our atmosphere to be sexy but not too dark for your date night or first date. We appreciate your feedback and look forward to welcoming you back for more memorable experiences. Best, Cantina Rosa Management Team
   

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4. D

   Diara

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance is super cute. The food was amazing. I’d definitely recommend this place and would happily visit again!
   

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5. S

   Sjonia

   VIP

   Chicago

   21 reviews

   4.0

   21 reviews

   Dined on February 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love the vibe and the service was excellent. The food is really good. One dish, the lamb barbacoa was a little salty, but I'm chalking it up to us dining late and will definitely try it again.
   

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6. M

   Miles

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Wife and I had a wonderful time! Came for Valentine’s Day. Great for a date. Drinks were tasty and strong. Food was amazing; get the lamb for sure. Nothing bad to say at all. Will be coming back. Nice to have a spot like this in the neighborhood.
   

   Cantina RosaResponded 2 days ago

   Thanks for the feedback, Miles! We're thrilled to hear that you and your wife had a wonderful time celebrating Valentine's Day at Cantina Rosa. It's great to know that you enjoyed our drinks and the amazing food. We always strive to provide a unique and enjoyable experience for our guests, so your positive remarks are truly appreciated. We look forward to welcoming you back soon for another memorable date! Best regards, The Management Team at Cantina Rosa
   

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7. C

   Causandra

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on February 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The drinks were good. However the menu extremely limited.
   

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8. C

   Colby

   VIP

   Chicago

   14 reviews

   1.0

   14 reviews

   Dined on February 8, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We were seated and after 15 minutes we had to go ask the host for a server to take our order. Most of our food came out before our drinks even came out. Had high expectations but would not recommend if you value service and good quality
   

   Cantina RosaResponded 2 days ago

   Thanks for the review, Colby. We're truly sorry to hear about your experience at Cantina Rosa. It's disappointing to know that your service did not meet our usual standards and that you found the quality of food to be below expectations. We appreciate your feedback and will use it to improve our service and food quality. We hope you will give us another chance to serve you better in the future. Best regards, Cantina Rosa Management Team
   

   1 person found this helpful

9. S

   Stephen

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another Home Run for Erick Williams. Outstanding ambiance, cocktails and small plates.
   

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10. K

    Kennise

    Chicago

    15 reviews

    3.0

    15 reviews

    Dined on January 30, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5

    Absolutely beautiful space. The tables are optimally spaced and the music is truly background music so you can speak with your dinner guests without shouting. The staff are thoughtful and attentive. The bartenders are a delight to watch and the drinks are well blended. I was not moved by the food in the way I hoped. The empanadas were freshly prepared and the flavors were good. The tamales were too spicy for me and that diminished my ability to enjoy them. They were quite flavorful but too spicy. The guacamole was good but there was no salsa. I think it is a great place to pop in and have a drink and some might really like the food. I was let down.
    

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