Carluccio's - Bluewater Kent

Review summary

1. N

   Nicola

   Kent

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had my daughter’s 18th dinner there, amazing staff and gorgeous food. Dog friendly and as our puppy is very energetic they didn’t bat an eyelid!
   

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2. G

   Gemma

   London

   3 reviews

   1.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrendous family dinner - awful food in general and manager was clueless about allergen options for our coeliac child. Extremely limited menu - no steak or chicken, no lasagne, no dishes with burrata, plus other things not available. GF menu from the Carluccio website not available, they had no idea what I was talking about. Only GF option was penne pasta and sauce, or GF bruschetta - which consisted of two cold slices of seeded bread, covered with cold, hard cherry tomato halves! Even the non GF meals were awful, hard chunks of fat and gristle in the near tasteless ragu and sloppy bits of fat in the carbonara. Never seen anything like it - we’re generally pretty easily pleased but the food here food was dire 🤢🤢 Never again!
   

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3. A

   Alice

   Kent

   1 review

   2.0

   1 review

   Dined on February 14, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   I heard good reviews about this place so i was feeling hopeful. But, personally when me and my partner went there we didn’t enjoy it. The portion sizes were quite small, we weren’t a fan of the food and my food also wasn’t hot.
   

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4. A

   Amber

   Kent

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the carbonara it was amazing had great service polite staff very welcoming i would highly recommend coming here for any occasion
   

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5. K

   Kath

   VIP

   Kent

   2 reviews

   4.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service brilliant bit hampered by shortage of food supplies. Restaurant had run out of many items on the menu which made it a disappointing visit. Our waitress was very helpful and cheerful.
   

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6. P

   Paul

   VIP

   Kent

   6 reviews

   4.0

   6 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice food and service although the portion was quite small for a main, it was more like a starter, Rigatoni Piamonte
   

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7. S

   Susanna

   Kent

   3 reviews

   3.0

   3 reviews

   Dined on January 29, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The service was pretty good. Some food was great, some average. The restaurant was a bit cold.
   

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8. T

   Tina

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on January 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is nicely tucked away on one of the streets off the main shopping centre which makes it nice and personal. The staff were lovely and friendly, a great diverse menu, reasonably priced. I had the seafood linguine, lots of nice fresh fish, and a lovely glass of Rose Blush. Went with a friend.....will definitely return.
   

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9. S

   Sue

   London

   4 reviews

   3.0

   4 reviews

   Dined on January 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   They didn’t actually have our booking from OpenTable however it wasn’t a problem as it was almost empty. The serving staff were very attentive and helpful. The food was good too
   

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10. N

    Nigel

    Kent

    3 reviews

    3.0

    3 reviews

    Dined on January 18, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    Nice restaurant. Food good. Service too attentive - 2 waitresses but they appeared not to know what the other was doing, e.g. both, at separate times asked us for drinks and food. When drinks brought to table, they were wrong and immediately changed. Later, another drinks order was brought to table, but we hadn't ordered any more drinks! It was, however, pretty good value for money.
    

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