Carson's at Andover

Review summary

1. G

   Gary

   San Francisco

   10 reviews

   vip
   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Luke did an excellent job of seeing us. The food was great. Appreciated the watchful eye of the MOD checking on every table and asking how our food was shortly after it was delivered. There were a lot of larger holiday parties going on and every spot in the parking lot was taken. My only negative comment has nothing to do with the Carson’s staff. Because it was snowing, I walked to the far lot to get my car and drove up to the front entrance to pick up my 2 waiting guests. We sat there for over 6 minutes waiting for a truck in one lane and a car in our lane to pull out so we could leave. After 6 minutes of waiting patiently, I had to put the car in reverse to leave. The other vehicles were still blocking traffic when we left. They were apparently waiting for their guests to come outside. It would have been nice if one of them would have drove out and back around to the entrance in consideration of others. It seemed like they thought they were the only ones there and had all night to wait and block the exit. We love Carson’s!
   

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2. A

   Angela

   Louisville

   9 reviews

   vip
   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful to go early afternoon before the crowd and very loud noise! Delicious food!
   

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3. S

   Sandra

   Cincinnati

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bloody Mary's are a must! Delicious and beautiful! Peyton, our server was attentive, friendly and helpful when trying to select our food choices! Thank you Peyton!
   

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4. E

   Evan

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always, amazing food and cocktails, but the drinks are pretty slow arriving after ordering. A wonderful place to eat nonetheless.
   

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5. C

   Christine

   San Diego

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such an awesome atmosphere and great service. Food was amazing as well. Loved the experience
   

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6. J

   Jennifer

   Louisville

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful time. Beautiful facility. We were seated out back so the noise level was quiet compared to the more moderate levels in the main area. Food was fantastic as always and the wait staff including our waitress Julie went above and beyond all of our expectations.
   

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7. J

   Janet

   Memphis

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very excellent service and food! Second time visiting and it is more quiet in a booth than in the open part of the restaurant.
   

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8. S

   Sandy

   Cincinnati

   6 reviews

   vip
   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We drove down to Lexington from Cincinnati for a day of Christmas shopping and stopped by Carson’s for brunch. The food was beyond delicious and the restaurant is beautiful. Our waiter, Aidan, was polite, attentive, and gave us great recommendations on menu options. I told my husband I would like to join them again in January for my birthday dinner and we cannot wait! Definitely recommend!
   

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9. L

   Larry

   Louisville

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Noise: Loud. Asked for patio seating. Got bar area. Service: slow. Waitress not as friendly as could be. Portions smaller than usual. Unusual experience for us at Carson’s. We still left over 20% tip.
   

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10. B

    Brandon

    Louisville

    6 reviews

    1.0

    6 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2

    So I will say we have eaten here multiple times in the past. Today we were celebrating my wife’s Birthday. When we arrived the lobby was full. We were seated within 10 minutes so that wasn’t terrible. Once seated it took awhile for our waitress to take our drink order. When she came to our table we ordered drinks,appetizer, and entree because we felt like it would speed everything up. Well we were wrong. The truffle fries came out fast but they didn’t have much sauce on them and they got cold fast cause where they seated us they had the door open for the outside patio area open. It was freezing the whole time and made our food get cold very fast. We had to keep our coats on the whole time. Then they brought out our salads which were very light on dressing so we had to ask for more but the taste was good. After waiting about 35 more minutes our steaks come out and both were undercooked big time. I ordered medium well and it was medium. My wife ordered medium and it came out rare. I gave my steak to my wife and we took hers to go so we can cook it when we get home. Tip and everything included we spent 170$ and it was not close to worth it. We have eaten here multiple times so we will give them another chance in the future because it’s normally great but today was terrible. If this was our first time here we would never come back. Also the service was really slow and the server was paying attention to the bigger tables way more. I tried to pay her and she kept going to other tables so instead I threw cash on the table and we left. I hope for a Birthday celebration others have better experiences cause this trip was a huge let down!
    

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