CASA NEOS

CASA NEOS reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Anne VIP

   Montreal9 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The valet is on the opposite side of the resto and a tad hidden. The minute you walk in it’s got a great atmosphere! Beautiful and energetic vibe. Kind hostesses and bartender was nice. Sat at the beach club and needed a bracelet . Not sure why as it was not too busy but ok. Our waiter came promptly and was ok explaining the food. The appetizers came pretty fast ( note they are small for sharing ). Then the service got very slow. Waiting for him to come by to order more drinks was very slow. If he’d pass by he didn’t necessarily look at our table . We’d call out he didn’t hear us. No one really payed attention tbh. It was a Tuesday night I’d hate to see it on a busy night !! Would go back for the vibe and food even though I’ve had better . Service was definitely a problem and for an established lady out with her girlfriends this was a big red flag. Not sure my husband would come back with the service being a problem. Too many epic restaurants in Miami with much better service and great food .
   

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2. G

   G

   Dallas1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was lovely the Staff was on point Allllllll The time and the food was great we had a table by the water and it was perfect I will be back
   

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3. A

   Alejandro

   New York City7 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great place to immerse yourself into miami vibes.
   

   CASA NEOSResponded 1 day ago

   Dear Mr. Alejandro, We appreciate your feedback! It's great to hear that our dockside atmosphere helped immerse you in the lively Miami spirit. We hope to see you again soon for more enjoyable moments! CASA NEOS
   

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4. J

   Joao

   Unspecified2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, great food and great drinks. Very well served and attended by all the staff. The drinks took a while to arrive, but no problem
   

   CASA NEOSResponded today

   Dear Mr. Joao, Thank you for your fantastic feedback! We’re glad you enjoyed the food and drinks at our waterfront dining venue. Your satisfaction means a lot to our team. CASA NEOS
   

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5. J

   Jenny VIP

   Philadelphia4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have visited this place many times and each time I have a lot of fun. Great food, great music, beautiful people. I will be happy to visit Casa NEOS again !
   

   CASA NEOSResponded today

   Dear Ms. Jenny, We are so pleased to hear you always have a great time at our restaurant! Your enthusiasm for our food and live music is truly appreciated. We can't wait to welcome you back! CASA NEOS
   

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6. J

   Jorge

   New York City5 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Very good food, the bouncer made us wait 20 min at the door (probably wanting a bribe)
   

   CASA NEOSResponded 1 day ago

   Dear Jorge, Thank you for your feedback. We're glad to hear you enjoyed the food at Casa Neos, but we’re truly sorry about your experience at the entrance. This is not the level of hospitality we aim to provide. Your comment has been shared with our team, and we will look into it to ensure every guest feels genuinely welcomed from the moment they arrive. We appreciate you taking the time to share your experience, and we hope to offer a smoother welcome on your next visit. CASA NEOS Management
   

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7. M

   Magda

   San Francisco7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Greatly presented, delicious food in a glamorous surroundings.
   

   CASA NEOSResponded 1 day ago

   Dear Ms. Magda, We appreciate your kind words! It's wonderful to hear that the presentation and taste of our dishes resonated with you. We look forward to welcoming you back for another fine dining experience. Sincerely, CASA NEOS
   

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8. l

   lourdes

   Greater Boston21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant has great vibe and a beautiful view of the Miami River.
   

   CASA NEOSResponded today

   Dear Ms. Lourdes, Thank you for your kind words! It's wonderful to know you appreciated the beautiful view and lively vibe at our dockside venue. We hope to see you again soon! CASA NEOS
   

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9. E

   Emma

   Cincinnati1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joselyn, our waitress, was amazing, super sweet and attentive. Food was amazing! Definitely a highlight of our MIA trip!
   

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   CASA NEOSResponded 1 day ago

   Dear Ms. Emma, Thank you for your kind words! It's fantastic to hear that our food and Joselyn's attentive service were highlights during your visit. Looking forward to seeing you again in Miami! CASA NEOS
   

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10. A

    Andrea

    Edinburgh1 review

    1.0

    Dined 3 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Peor experiencia en Miami. Ni se os ocurra ir a este sitio. Falta de profesionalidad tremenda. Extremadamente pretencioso. No lo pienso recomendar a nadie.
    

    CASA NEOSResponded today

    Dear Andrea, Thank you for sharing your feedback. I'm sorry to hear that your experience did not meet your expectations. To help us address your concerns more effectively, could you please provide more details about your visit? Specifically, we would appreciate knowing any particular aspects of the food or service that did not meet your expectations. Your insights are valuable in helping us improve. Thank you for taking the time to let us know. Sincerely, Guest Relations Manager Hortencia
    

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