CASA NEOS

Review summary

1. t

   tara

   New York City2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service - our waitress Liana ? I believe was AMAZING!!!! Before vibe as well! A must go if you are in Miami
   

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2. P

   Paul VIP

   New York City11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food excellent ambience and excellent service. I would come back.
   

   CASA NEOSResponded today

   Dear Mr. Paul, Thank you for your wonderful feedback! We're delighted you enjoyed the food, ambiance, and service at our dockside restaurant. Looking forward to welcoming you back soon! Sincerely, CASA NEOS
   

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3. N

   Nabil

   Las Vegas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Food was very good. The music was the best. Will definitely be back when I’m in town.
   

   CASA NEOSResponded 2 days ago

   Dear Mr. Nabil, Thank you for the wonderful feedback! We're thrilled you enjoyed the atmosphere and the live music. We can't wait to welcome you back when you’re in Miami. Sincerely, CASA NEOS
   

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4. L

   Lorena

   Unspecified1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks. Amazing experience ❤️ La comida muy deliciosa y la atención que recibí mis del personal. Muy top. Gracias
   

   CASA NEOSResponded 2 days ago

   Dear Señora Lorena, Agradecemos mucho tus comentarios. Nos alegra saber que disfrutaste tanto de la comida como del servicio en nuestro restaurante. Ven a visitarnos pronto en Miami para más momentos deliciosos frente al mar. Sincerely, CASA NEOS
   

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5. A

   Alexis

   Miami1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Reservation was for 3:30, we were seated at 5:30.after a two hour wait, our pasta (entree) came before our drinks, waiters no where to be found. Terrible experience.
   

   CASA NEOSResponded 1 day ago

   Dear Alexis, Thank you for being our guest and for sharing your feedback. Please accept our apologies; we are sorry you did not experience our service at its best. I've just sent you an email regarding your experience. Sincerely, Guest Relations Manager Hortencia
   

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6. s

   sawrajpal

   New York City2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. I really enjoyed the lobster mac and cheese. Ambience is amazing
   

   CASA NEOSResponded 2 days ago

   Dear Mr. Sawrajpal, We appreciate your kind words! It's wonderful that our food and service stood out to you. We strive to create a delightful atmosphere for everyone at our Miami dockside restaurant. Sincerely, CASA NEOS
   

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7. M

   Matthew VIP

   Orlando2 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Bad service. Waited long period for the food. Food not prepared properly which in turn extended the wait much longer once again.
   

   CASA NEOSResponded 1 day ago

   Dear Matthew, Thank you for sharing your feedback. I'm sorry to hear that your experience did not meet your expectations. To help us address your concerns more effectively, could you please provide more details about your visit? Specifically, we would appreciate knowing which dishes you ordered and any particular aspects of the food or service that did not meet your expectations. Your insights are valuable in helping us improve. Thank you for taking the time to let us know. Sincerely, Guest Relations Manager Hortencia
   

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8. T

   Tamara VIP

   New Orleans170 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super fun, delicious and great service!! We’ll be back!
   

   CASA NEOSResponded 2 days ago

   Dear Tamara, Thank you for taking the time to share your feedback with us! We're so glad to hear that you had a great experience at our mediterranean restaurant. We take pride in providing high-quality meals and drinks to all of our customers, and it's great to hear that you were satisfied with your visit. We look forward to welcoming you back soon, and we'll be sure to provide you with the same level of service and quality that you experienced on your first visit. Thanks again for your support, and we hope to see you soon! Sincerely, CASA NEOS
   

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9. Y

   Yolanda

   Los Angeles7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was amazing.! Shout out to our server Alex !
   

   CASA NEOSResponded 2 days ago

   Dear Ms. Yolanda, We truly appreciate your lovely words! It's wonderful to know that Alex provided excellent service while you indulged in our menu. Looking forward to welcoming you back in Miami! Sincerely, CASA NEOS
   

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10. A

    Ava VIP

    Miami1 review

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food is incredible. Ambiance is amazing. One of my new favorite restaurants in Miami!
    

    CASA NEOSResponded 3 days ago

    Dear Ms. Ava, We appreciate your kind words! It’s fantastic that the ambiance and food made such a positive impression on you. We look forward to seeing you again at our dockside venue soon! Sincerely, CASA NEOS
    

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