Cascade Room - Skamania Lodge

Review summary

1. A

   Allen

   San Diego

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   We arrived about 15 mins early to our dinner reservation, there was a little shuffle with a group in front of us that had been forgotten so we were seated about 5-10 minutes late. We then placed our orders as normal. After getting through appetizers we noticed our food was taking a while to come out but our waitress hadn’t stop by so we could ask, turns out there was a “confusion in the back and our ticket wasn’t seen”. At this point we were pretty annoyed but planned to continue to have a good night. It took our food from that point another hour and 7 minutes to make it out from the time we completed our appetizers. During this hour long wait, our waitress did not stop by and was actively avoiding us. When we finally got her attention. We ordered one drink and she forgot about it as well. Just a terrible overall experience.
   

   Is this helpful?

   Report
2. S

   Susan

   VIP

   San Francisco

   12 reviews

   4.0

   12 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was good, not amazing (though we expected amazing). Dessert options were a little light. Area around the buffet islands was quite tight. Carving station staff was not professional and plates need to be provided at the carving station. Crab was awesome. Service was great. Surcharge was a surprise! Overall very good experience but uneven.
   

   Is this helpful?

   Report
3. M

   Michael

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for Christmas dinner. We will definitely come back next year. Such a good variety of foods for everyone in our party.
   

   Is this helpful?

   Report
4. D

   Dale

   Portland

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was wonderful, and the service from waiter Warren outstanding. We made sure to sit in his section the next day.
   

   Is this helpful?

   Report
5. C

   Christian

   Portland

   19 reviews

   5.0

   19 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I were there for our anniversary weekend and chose to eat inside the restaurant for dinner. We were NOT disappointed. Our server Mary Sue was fantastic. She was very busy but she always made sure we had everything we needed. The cocktails were great, the Seafood Risotto was fantastic…. But the best part of dinner was the Brussel Sprouts. I DO NOT like those and this places Sprouts were absolutely amazing. Thank you everyone for a great experience
   

   Is this helpful?

   Report
6. S

   Shane

   VIP

   Portland

   1 review

   1.0

   1 review

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   It was the absolute worst. I've been to the Brunch several times in the past and it was great. On this trip walked in, at the buffet there was virtually NO food. A container of scrambled eggs, a few potatoes, bacon. A handful of muffins, no fresh fruit or cut fruit, a few chibano (maybe 6) yogurt containers out. NOTHING else. When asked we were told "there will be more" ummm you don't wait until the buffet is empty to start thinking about restocking it. We also waited almost 10 minutes after being seated before someone even brought us water and said "I'll be right with you to order". I'm NOT spending what that buffet costs for some scrambled eggs and prepackaged yogurt. Lastly the menu we were given didn't match the online menu, no omelets, very limited choices. And the wait staff was extremely surly. We left and went to Big River Grill where we got as usual great, friendly and prompt service and amazing food.
   

   Is this helpful?

   Report
7. L

   Lisa

   Portland

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warren was wonderful in the Lounge and Travis was amazing in the restaurant!! Excellent on all levels! Thank you!
   

   Is this helpful?

   Report
8. C

   Curtis

   Seattle

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food quality was below expectations for the price. Lacking flavor and cold. Had to return salad. The dressing/oil tasted strange and left a residue in mouth hard to rinse out. Service was exceptional. Ambiance was nice, Food lousy.
   

   Is this helpful?

   Report
9. D

   DOUGLAS

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent prime rib dinner! Very professional wait staff!
   

   Is this helpful?

   Report
10. J

    Jerry

    Portland

    1 review

    4.0

    1 review

    Dined on November 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    We stayed at Skamania lodge for a couple of nights and ate there for 3 of the meals. While the food was consistently good to very good and the staff were very kind, I will mention a few of the things that weren't so great. 1. My Open Table Reservations weren't showing up correctly with them but they were extremely accommodating and honored my reservations anyway. 2. For the breakfast which was quite busy, we didn't even see the waiter for 23 minutes to take our order and that was only after I asked someone to find him for me because we only had 45 minutes for breakfast. Fortunately we chose the buffet or we would have been late. 3. For the breakfast, we got the buffet which turns out didn't have any meat...What no bacon or sausage? Turns out you have to order that separately and for another charge. I'm sorry but a buffet is not a buffet without meat but the eggs were cooked just right for me and the potatos were very good but not kept warm enough. 4. I recommend the chocolate tart and the braised pork loin, we really enjoyed those
    

    Is this helpful?

    Report