Casa Cami

Review summary

1. S

   Samantha

   Tampa2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The atmosphere is absolutely beautiful, relaxing and inviting. Service was terrible, waited for over half an hour just for a glass of water, took over an hour just for our alcoholic beverages and the extra food items my party ordered never arrived prior to the waitress bringing th check. The experience was terrible and completely not expected for the type of classy atmosphere it is. The work ethics just seemed unorganized and chaotic. The food didn't come out fresh, small entree plates for the price and the favor was very basic. I definitely wished I could have read a real review before trying this place.
   

   Casa CamiResponded today

   Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our atmosphere beautiful, relaxing, and inviting. However, we deeply regret that your service did not meet your expectations, as this is certainly not the standard we strive to uphold. We apologize for the delays in receiving your water, drinks, and additional food items, and we understand how frustrating this must have been. Your feedback about the service being disorganized and chaotic is concerning, and we will address this with our team to ensure better efficiency in the future. We hope you’ll consider giving us another opportunity to provide you with the experience you were hoping for. Enrico Mastronardi Casa Cami
   

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2. JG

   JorgeG

   Miami2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and experience. Celebrated wife’s birthday. Outdoor sitting was nice. A must go!
   

   Casa CamiResponded today

   Hi JorgeG Thank you so much for the amazing 5-star review! We’re thrilled to hear you had such a wonderful experience with us. Your kind words mean a lot to our team, and we’re so glad you enjoyed the food and experience. We can’t wait to welcome you back for another fantastic meal soon! Best regards, Enrico Mastronardi Casa Cami
   

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3. J

   Jordan VIP

   Tampa3 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and drinks were very good, views were amazing. 2 complaints, I asked to sit outside and the hostess tried to tell me that they were booked outside even though there were plenty of chairs. There is no option to book outside only so that was confusing. Lastly, they have a lot of plants outside that draw bugs. Many people were getting bit. They bought out citronella candles but still an annoyance. Maybe reduce overall number of plants outside?
   

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   Casa CamiResponded today

   Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed the food, drinks, and the beautiful views! However, we sincerely apologize for the confusion regarding the seating arrangements. We understand how frustrating it must have been to be told the outside area was fully booked despite there being available seating. We will review our booking system to ensure clearer communication and better seating options in the future. We also appreciate your feedback about the plants outside and the bug issue. While we aim to create a welcoming outdoor space, we understand that the citronella candles did not fully address the problem. We truly value your feedback and hope to welcome you back soon for an even better experience. Best Regards, Enrico Mastronardi Casa Cami
   

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4. OT

   OpenTable Diner

   Tampa3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We celebrated our 21st anniversary at this restaurant, and it was truly a wonderful experience. As requested, we were accommodated with outdoor seating, which set the perfect ambiance for our special night. The food was outstandingly delicious—my husband had the carne asada, which was perfectly cooked and flavorful, while I enjoyed the short ribs that literally melted in my mouth. The plantain hash that I chose as an added side to accompany my dish was absolutely delicious and complemented the short ribs beautifully. Although the service wasn’t the absolute best, it was still friendly and attentive enough to make our evening enjoyable. Overall, it was a memorable anniversary dinner, and we will definitely be back to savor more of their incredible dishes and enjoy the wonderful ambiance.
   

   Casa CamiResponded today

   Thank you so much for choosing to celebrate your 21st anniversary with us! We're honored to have been part of such a special occasion. We're thrilled to hear that the outdoor seating created the perfect ambiance and that both your dishes were enjoyable, especially the carne asada and short ribs. We're glad the plantain hash was a great complement to your meal as well! While we're pleased that the service was friendly and attentive, we always aim to provide the best possible experience, so we’ll continue to work on improving every aspect of our service. Thank you again for your feedback. We look forward to welcoming you back for more delicious meals and another memorable experience. Congratulations on your anniversary! Best Regards, Enrico Mastronardi Casa Cami
   

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5. OT

   OpenTable Diner

   Raleigh1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 4

   We weren’t really treated as well as the other customers were
   

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6. OT

   OpenTable Diner

   Tampa1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The host went above and beyond his duties which made our experience so much better. We arrived earlier than our reservation time but there was only a small wooden bench in front of the bathroom to wait. The app only let us choose outside but the weather had changed that evening to cold and windy. I asked if asked if we could change our seating but he said they were completely booked. When we got the text that our table was ready the host was able to get us seated inside. I’m not sure if our server may have had too many tables but she took our order and only brought out 2 drinks. We barely saw her after that, as we were waiting for her to come around the host ended up checking on us and brought out the other 2 drinks. The food was so good even with a limited menu. After our meal the host was so kind to help us take a family photo outside.
   

   Casa CamiResponded today

   Thank you for taking the time to share your feedback. We're thrilled to hear that the host went above and beyond to enhance your experience! It's wonderful that they were able to accommodate your seating request and make sure you were comfortable inside given the weather. We sincerely apologize for the delay in service from your server. We appreciate you bringing this to our attention, as we strive to ensure all our guests are taken care of promptly. We're glad that despite the minor hiccups, you enjoyed your meal and that the host’s kindness helped wrap up your visit on a positive note. Your feedback is invaluable, and we’ll continue to work on improving our service to make each guest's experience as enjoyable as possible. We hope to welcome you back soon! Enrico Mastronardi Casa Cami
   

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7. K

   Kim VIP

   Tampa54 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Beautiful venue. A little bit chaotic at the host stand. Server was very friendly and attentive. They were very busy so things were a little slow. But the food was excellent and we enjoyed our evening. Brussels sprouts were fantastic!
   

   Casa CamiResponded 5 days ago

   Hi Kim, Thank you so much for the amazing 5-star review! We’re thrilled to hear you had such a wonderful experience with us. Your kind words mean a lot to our team, and we’re so glad you enjoyed the brussels sprouts! We can’t wait to welcome you back for another fantastic meal soon! Best regards, Enrico Mastronardi Casa Cami
   

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8. T

   Tina

   Tampa6 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great! Would highly recommend and will definitely return!
   

   Casa CamiResponded 5 days ago

   Hi Tina, Thank you so much for the amazing 5-star review! We’re thrilled to hear you had such a wonderful experience with us. Your kind words mean a lot to our team. We can’t wait to welcome you back for another fantastic meal soon! Best regards, Enrico Mastronardi Casa Cami
   

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9. K

   Kerri

   Tampa2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was my first time visiting Casa Cami. My daughter and I had the Eggs Benedict. It was absolutely delicious and it came with the best breakfast potatoes I have ever had. My husband had the Carnitas Tacos. They were also fantastic. The view is fantastic. The decor is so cute.
   

   Casa CamiResponded 5 days ago

   Hi Kerri, Thank you so much for the amazing 5-star review! We’re thrilled to hear you had such a wonderful experience with us. Your kind words mean a lot to our team, and we’re so glad you enjoyed the Eggs Benedict, breakfast potatoes, and Carnitas Tacos. We can’t wait to welcome you back for another fantastic meal soon! Best regards, Enrico Mastronardi Casa Cami
   

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10. A

    Anna

    Tampa1 review

    2.0

    Dined on March 9, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    I had heard really good things about Casa Cami before making my reservation however, while the view was spectacular, I would say that my overall experience was not great. It started out nice with good drinks and a good appetizer, but the issues started whenever the wrong food was brought out to one of the guest of my party. After that we were notified that they had ran out of the meal that he had ordered and they offered to comp his meal and for him to choose anything else that he wanted. He then ordered the chicken tacos which didn’t come for at least another 30 to 40 minutes. At that time we had decided to leave because we had waited so long and had asked for the bill. They brought his food out right as we were paying the bill to leave after almost an hour and a half to two hours after arriving. I will say that the manager and the waiter were very nice and did their best to rectify the situation however, I think it was a bit of an issue that my guest didn’t receive his meal for almost the entire time we were there. Overall I was a bit disappointed with the service but I think most of the issues were maybe coming out of the kitchen.
    

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