Castillo Craft Bar + Kitchen

Review summary

1. C

   Claire

   VIP

   Tampa

   42 reviews

   5.0

   42 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This is an excellent restaurant connected to the beautiful Renaissance hotel. It was beautifully decorated for the holiday. We were seated in a quiet spot as requested. Kendall our waitress was very pleasant . Making nice suggestions and attentive. The wine by the glass was somewhat limited but with very nice choices. We had the Malbec and Cabernet and not disappointed. Fish and chips was above average and the steak and frites was terrific and cooked a perfect medium rare. Nice way to end our evening in St Augustine
   

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2. T

   Teresa

   Jacksonville

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Obviously, the reviews are selectively posted. DO NOT BELIEVE THE REVIEWS!! I visited this restaurant based on the reviews. Ordered the Bolognese. The pasta was dry, cold and flavorless. I also ordered the chicken wings. They were not "crispy" as advertised, lacked seasoning. The Short-ribs were a little better, but not by much. The only thing that was decent was the wine. Overall, not worthwhile. Will not be returning.
   

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3. D

   Deb

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Perfect location to downtown.
   

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4. D

   Diana

   Jacksonville

   8 reviews

   5.0

   8 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful. Surprise to discover this restaurant! The ambiance service and food were above and beyond what we expected, and I cannot wait to go back.
   

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5. Z

   Zaida

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, friendly service. Appreciated the Vegan options!
   

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6. J

   Jeanette

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fabulous, and our server Kaleigh was terrific!!
   

   Castillo Craft Bar + KitchenResponded on December 9, 2024

   Thanks for visiting us and taking the time to post a review! We're thrilled to hear that you enjoyed the food and found our service terrific. We strive to provide a fantastic dining experience for all our guests at Castillo Craft Bar + Kitchen. We appreciate your feedback and look forward to serving you again soon!
   

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7. K

   Karen

   St. Louis

   7 reviews

   5.0

   7 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The staff and waitress were awesome! We arrived early and the hostess kept us informed of our wait for the table. The waitress was excellent. She checked on us regularly to make sure we were doing okay. Food was delicious and the drinks were good. The only con was we were seated right by the serving bar so there was alot of traffic by our table.
   

   Castillo Craft Bar + KitchenResponded on December 9, 2024

   Thanks for the feedback, Karen! We're thrilled to hear that you enjoyed your experience at Castillo Craft Bar + Kitchen. We apologize for the inconvenience you faced due to the high traffic near your table, but glad that our team was attentive to your needs. We're also glad to know that you enjoyed our food and drinks. We appreciate your feedback and will take it into consideration as we continuously strive to improve our service. We hope to see you again soon!
   

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8. P

   Peter

   Jacksonville

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant, hotel was beautifully decorated for Christmas. The only item I would not recommend was the cauliflower steak, not flavorful; but everything else was great. 
   

   Castillo Craft Bar + KitchenResponded on December 9, 2024

   Peter, thanks for the review! We're thrilled to hear that you enjoyed your visit to Castillo Craft Bar + Kitchen, especially during the Christmas season. We appreciate your feedback about our cauliflower steak and we're always looking for ways to improve. We hope to welcome you back soon for another great experience.
   

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9. C

   Cathie

   Jacksonville

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Niles, was, friendly, knowledgeable, and attentive. We began our experience with delicious drinks. My husband had the smoked Angel’s Envy Old Fashioned. I had a dirty vodka martini. We chose the brussel sprouts as an appetizer. Very delicious! My husband had the Spicy Chicken and I had the Duck Confit. Both were delicious. What I really appreciated was how Niles paid attention and timed our meal so we never felt rushed between courses. Since it was our Anniversary we were served Chocolate Truffles! They were so good! I ended my meal with an Espresso Martini. Also, very delicious! If you want a delicious meal, yummy drinks, and excellent service, I highly recommend this beautiful restaurant!
   

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   Castillo Craft Bar + KitchenResponded on December 9, 2024

   Cathie, thank you for your wonderful review! It's great to hear our team's efforts to provide attentive service and delicious drinks were appreciated and we will share your kind words with Niles and the rest of the team. We're especially glad you enjoyed our chocolate truffles and Espresso martinis! We look forward to welcoming you back for more delicious meals and drinks. We hope that you had an amazing anniversary and look forward to celebrating many more special occasions with you!
   

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10. J

    Jorge

    Miami

    2 reviews

    4.0

    2 reviews

    Dined on December 3, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    The food was Ok, list of wine is poor and the service perfect.
    

    Castillo Craft Bar + KitchenResponded on December 3, 2024

    Jorge, thank you for taking the time to post a review. We are pleased to hear that you enjoyed the service from the team and we plan to update our wine menu again at the fist of the year. We hope that you will join us again in the near future and look forward to hearing about the changes that we have made to the wine menu.
    

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