Castle Farm

Review summary

1. T

   Timothy

   San Francisco

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were seated in a room with an intoxicated couple who were so very loud and obnoxious the it honestly became annoying. Other than that 5 star. But a staff member should have shut it down.
   

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   Castle FarmResponded today

   Thank you so much for choosing to celebrate your anniversary with us, Timothy! We apologize that your evening wasn't up to par. This will be addressed with our staff. Happy Holidays!
   

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2. B

   Beverly

   VIP

   Louisville

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   A very disappointing experience. 2 other tables who ordered after us received their food before, when I asked about our food the waiter said the delay was based upon needing one of the meals to be gluten free. It was a hamburger??? Upon arrival hamburger dish was laughable, one meal had elements that were good and bad, and one was good.
   

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   Castle FarmResponded today

   We apologize that our food wasn't up to our usually higher standards, Beverly. We will be reaching out soon to remedy your meals.
   

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3. M

   Mary H

   Louisville

   29 reviews

   5.0

   29 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always spectacular here & our server, Jordan, was very attentive, helpful & friendly. Our experience was amazing.
   

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   Castle FarmResponded today

   We're ecstatic that you had an amazing experience with us, Mary! You can always request Jordan for your next visit.
   

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4. J

   Jon

   VIP

   Louisville

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at the Kentucky Castle could not have been better. Our waitress was amazing and breakfast was one of the best ever. The homemade breads were out of this world. We will definitely be returning.
   

   Castle FarmResponded today

   Maggie really enjoyed serving you all as well, Jon! You may also request her for your next visit to the castle.
   

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5. A

   Artie

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The decorations were absolutely beautiful and my grandson just loved being able go on the roof of the castle. Would like to see some children’s size portions offered in one or two simple menu offerings something festive like a hot dog made to look like an octopus, etc. Overall, I felt the prices were very affordable. Will definitely plan another breakfast or lunch adventure.
   

   Castle FarmResponded today

   Thank you so much for the suggestion, Artie. We'll pass that along to our chefs and can't wait to see you on your next adventure to the castle!
   

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6. K

   Kaye

   VIP

   Louisville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. Took my mother for brunch for her birthday . She had a great time and staff made her feel special. Food was very good.
   

   Castle FarmResponded today

   We're so glad you chose to celebrate with us at TKC, Kaye! We look forward to making you all feel special again soon.
   

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7. M

   Maureen

   Charleston

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall, it was a great experience. My guest had to select 3 or 4 tea selections before there was one that was available. My cup was dirty as well as my knife (had sometime crusted on it). For a lovely fancy venue these ‘little things’ need correction to be 5 star. Our server TJ was very attentive.
   

   Castle FarmResponded today

   Thank you for bringing this to our attention, Maureen. We will relay this outcome with our staff for all future guests. Happy Holidays!
   

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8. A

   Ann

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely and delicious Christmas luncheon we had at. Castle Farm. Our servers were incredibly friendly and met our every request. The bread basket was a fabulous start to our meal with its variety and freshness!! Cocktails were perfectly mixed and served promptly. What a wonderful Christmas tradition we started this year at Castle Farm! We’ll be back!
   

   Castle FarmResponded today

   We are overjoyed that you had such an excellent experience with us, Ann and Ed! Your server, Raquel, always strives to give her best to the guests. Be sure to request her for your next visit!
   

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9. OT

   OpenTable Diner

   VIP

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an awesome dinner! Food was excellent and service was great. One of our steaks was undercooked and the server immediately apologized and took it back to the cook. The manager gave us our appetizers and desert free for the mess up. 10/10 service and recommend!!
   

   Castle FarmResponded today

   We are delighted that we were able to correct your meal immediately. Happy Holidays!
   

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10. D

    Darren

    East Texas

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great venue. Great food. Great location for events.
    

    Castle FarmResponded today

    Thank you so much for the lovely review, Darren! We hope your holidays are filled with joy.
    

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