C|PRIME- Modern Italian Steak & Wine

Review summary

1. OT

   OpenTable Diner

   Vancouver

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Delicious delicious delicious. Great service will recommend and we’ll go back.
   

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2. A

   Alex

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really enjoyed this restaurant it was our first time there but we went for Valentines and was really happy with our meal. The server was good at his job as well making sure our glasses of wine and water were always full! Definitely would go back
   

   C|PRIME- Modern Italian Steak & WineResponded 4 days ago

   Dear Alex, We're so glad you chose to spend your Valentine's Day with us! It’s wonderful to hear that you enjoyed your meal and that our team took great care of you. We look forward to welcoming you back for another great experience! Best regards, Kayden Kharchenko C|Prime Restaurant Manager
   

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3. J

   Jonathan

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was a pleasant experience overall, but I found the food not as good as my previous visit. The flavors didn’t quite match the quality I expected based on my last time here.
   

   C|PRIME- Modern Italian Steak & WineResponded 4 days ago

   Dear Jonathan, Thank you for sharing your feedback. While we're glad you had a pleasant experience, we're sorry to hear that the food didn’t meet the expectations set by your previous visit. We always strive for consistency and excellence, and we'd love the chance to make your next experience exceptional. Hope to welcome you back soon! Best regards, Kayden Kharchenko C|Prime Restaurant Manager
   

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4. S

   Shuang Shuang

   Vancouver

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The steaks were prepared medium well, contrary to the requested medium rare, resulting in an overly tough texture that made them difficult to consume. Additionally, the presence of excessive tendons rendered the meat nearly inedible. While I might have overlooked the texture issues, the steak was also notably bland, even with the accompanying sauces. The pork belly and scallop dishes were acceptable, though unremarkable. The total bill amounted to $300, which, considering the quality of the steak, was highly disappointing. This was, without exaggeration, the poorest steak I have ever encountered. I would rate the experience 2/10, with the two points solely attributed to the complimentary roses/chocolates and the courteous service provided by our server.
   

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   C|PRIME- Modern Italian Steak & WineResponded 4 days ago

   Dear Shuang, I'm very sorry to hear that your steak was not cooked to your preference and that the overall experience did not meet your expectations. We take feedback like this seriously, and I truly regret that we missed the mark, especially on such an important dish. I appreciate your acknowledgment of our service team, but I understand that great service should always be accompanied by exceptional food. If you’re open to it, I’d love the chance to personally connect and make this right. Please feel free to reach out to me directly at manager@cprime.ca Best regards, Kayden Kharchenko | manager@cprime.ca C|Prime Restaurant Manager
   

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5. M

   Maaya

   VIP

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   My parents had their Valentine's Day dinner here, and came back VERY upset. When my mom expressed her discontent, the server told her to "leave a review" (which I find incredibly insensitive as well), so here we are... They ordered 4 appetizers and 1 main each, and it all arrived at the same time. Not only that, but they had to wait for a full hour to get their food. Service was fine at most, but not apologetic enough to make up for the poor time management.
   

   C|PRIME- Modern Italian Steak & WineResponded 4 days ago

   Dear Maaya, I'm truly sorry to hear that your parents had such a disappointing experience on Valentine’s Day. That is not the level of service we aim to provide, especially on such a special occasion. I sincerely apologize for the timing issues with their meal and for any insensitivity in our response. I would love the opportunity to make this right—please feel free to reach out to me directly so we can discuss how we can improve their experience. Best regards, Kayden Kharchenko | manager@cprime.ca C|Prime Restaurant Manager
   

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6. J

   John

   New York City

   23 reviews

   5.0

   23 reviews

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful meal, service and atmosphere. One of us had a steak and the other beef cheek ravioli. Both interesting, different, perfectly prepared and delicious.
   

   C|PRIME- Modern Italian Steak & WineResponded on February 13, 2025

   Dear John, Thank you for your kind words! We're delighted to hear that both the steak and beef cheek ravioli impressed you. We appreciate your support and look forward to welcoming you back for another wonderful experience. Best regards, Kayden Kharchenko C|Prime Restaurant Manager
   

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7. R

   Ryan

   Vancouver

   1 review

   5.0

   1 review

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience and service & good food esp the prime ribeye & Targliatelle, charred broccoli is a must have too
   

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8. k

   kathy

   VIP

   Vancouver

   4 reviews

   4.0

   4 reviews

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and yummy food. Lola, our waitress was very nice.
   

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9. E

   Elisabetta

   VIP

   Vancouver

   81 reviews

   4.0

   81 reviews

   Dined on February 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A delicious classic meal in an elegant environment, with an intriguing wine list and an excellent service: what more could you ask for? I went to this place for the first time during Dine out Vancouver 2025, and I am sorry I did not visit before: I had a fantastic experience and will definitely be back.
   

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10. S

    Sue

    Vancouver

    2 reviews

    5.0

    2 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A fabulous meal and excellent service, it was so nice to not have a time limit attached to our reservation. Both of our steaks were excellent, top quality. The tiramisu was the best ever! A must have dessert to share. We will definitely be back.
    

    C|PRIME- Modern Italian Steak & WineResponded on February 13, 2025

    Dear Sue, Thank you for your wonderful review! We're so glad you enjoyed your meal, especially the steaks and tiramisu. We truly appreciate your kind words and look forward to welcoming you back soon! Best regards, Kayden Kharchenko C|Prime Restaurant Manager
    

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