Cha Bella

Review summary

1. C

   Cristina

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   I recently dined at Cha-Bella and appreciated the great service and atmosphere. Unfortunately, I found the food disappointing; the shrimp was undercooked, and overall, I felt it was overpriced for the quality.
   

   Is this helpful?

   Report
2. P

   Patricia

   E. Tennessee

   51 reviews

   vip
   5.0

   51 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good and friendly service, good menu and wine selections, reasonable prices, delicious food. Note: they charge 3% for credit card charges.
   

   Is this helpful?

   Report
3. K

   Kelly

   Greater Boston

   11 reviews

   vip
   1.0

   11 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I am not sure where to start. Reservation only price fixed dinner. Arrived 15 minutes early and waited 1 hour to sit down. Staff was kind but everything was a hot mess from check in to dinner. Waited 30 minutes between courses. Food had to be returned because it was not cooked at all and was honestly mediocre. Obviously understaffed because the hostess was clearing tables as she seated parties. We will not be returning.
   

   Is this helpful?

   Report
4. D

   Don

   Atlanta Metro

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   We went for Thanksgiving and the experience was horrible. Management clearly failed to plan and this created chaos. The employees were stressed and haggard. The meal was served 2 1/2 hours late and courses not timed. The food portions were inconsistent and the quality was not the farm/sea to table caliber advertised. Perhaps the restaurant does better normally but should not attempt holiday service again until they learn how to do better. Paying over $600 for a table of 4…..we expected much more and were extremely dissapointed.
   

   Is this helpful?

   Report
5. P

   Pam

   Las Vegas

   1 review

   vip
   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   What a terrible Thanksgiving meal. The assorted breads ended up being one dinner roll each. This was extra unfortunate when we had to wait over two hours past our reservation time to get our entrees. Our reservation was for 45 minutes after they opened and they were already out of pecan pie. It took over three hours to finish a three course meal. Our server was MIA most of the time. They did discount our dinner because of the poor experience. But I still left feeling disappointed.
   

   Is this helpful?

   Report
6. K

   Kelly

   Las Vegas

   5 reviews

   vip
   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were in town for Thanksgiving and had made reservations for Cha Bella. It took an hour to get our appetizer, which was a sad excuse for a Charcuterie board (a few crackers, piece of cheese, two small pieces of salami and a tsp of honey), and another hour to get our meal, which was just ok quality and the food was only warm, not hot. Our desert took another 30 minutes which was the smallest piece of pie I’ve ever seen. This was a Pre-fix costing $95/pp for small portions and poor quality, and took three hours total. We have traveled all over the world, and this was the worst food experience we have had to date.
   

   Is this helpful?

   Report
7. M

   Margaret

   Orlando

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food flavor was good but the wait between courses was long, not impressive menu for the value. We did have a great experience in our first visit.
   

   Is this helpful?

   Report
8. C

   Caroline

   Tampa

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good food and nice choices, great service. It was Thanksgiving - reservations only, which we had. However, it seemed like they overbooked. We were finally seated 30 minutes after our reservation time. It took an hour to get our soup & salad and very long waits between courses. We were not out of there for over three hours! We’d try it again on a non-holiday night.
   

   Is this helpful?

   Report
9. M

   Mary Frances

   Raleigh

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I ordered my thanksgiving dinner at 3:30 I didn’t get my meal till 5. I was told the kitchen was backed up I I was told to order all my plates at once. I paid 130.00 for my thanksgiving dinner and it was terrible plus the service was terrible the staff were running around overwhelmed so if you asked for anything the face they made it was like the end of the world. I will not be returning which is sad because the reviews online were great
   

   Is this helpful?

   Report
10. M

    Mark

    Charlotte

    2 reviews

    vip
    1.0

    2 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    We understand that it was Thanksgiving, however there is no excuse for being told to wait outside for 30 minutes beyond our reservation time. The bar area was reserved to seat more people and we were told we could not go there. We weren't alone, there were another dozen guests doing the same. Once seated and ordered, it took another 30 minutes for our salad, and 30 more for our main courses. The salads were wilted and the meals were cold and terrible. The owners and managers should be ashamed. With the built in mandatory tip, we spent $270 for the 2 of us on perhaps the worst meal that we can ever recall. The waiter was very pleasant, but the girl at the hostess stand was visibly shaken and did not know how to handle the delays. Could not have been more disappointed.
    

    Is this helpful?

    Report