Chama Gaucha - Grapevine

Review summary

1. C

   Christina

   Dallas

   31 reviews

   5.0

   31 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great place for a big family celebration. Lots of meat options but if you aren’t, a big meat eater you can find plenty of options on the salad bar- something for everyone!
   

   Chama Gaucha - GrapevineResponded today

   Thank you for your kind words! We're thrilled to hear that Chama Gaucha was a great place for your family celebration. We're glad that you found plenty of options on our salad bar, even for those who aren't big meat eaters. We strive to offer a variety of choices to cater to different preferences. We look forward to welcoming you back to Chama Gaucha again soon!
   

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2. R

   Ricardo

   VIP

   Mexico City

   18 reviews

   5.0

   18 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Calidad en todos los aspectos en este lugar, los cortes fueron excelentes y la variedad en bebidas es variada. Buena selección de vinos. Un lugar para todo tipo de reunión.
   

   Chama Gaucha - GrapevineResponded today

   ¡Muchas gracias, Ricardo! Nos encanta escuchar que disfrutaste de la calidad de nuestros cortes de carne, la variedad de bebidas y la excelente selección de vinos. Nos alegra mucho saber que consideras nuestro restaurante un lugar ideal para cualquier tipo de reunión. Valoramos mucho tu opinión y nos motiva a seguir brindando la mejor experiencia posible a todos nuestros clientes. ¡Esperamos verte pronto nuevamente en Chama Gaucha!
   

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3. T

   Tiera

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Extremely good service!! Everyone was very attentive and quick
   

   Chama Gaucha - GrapevineResponded today

   Thank you for your 5-star rating,Tiera! We're thrilled to hear you enjoyed your dining experience. We appreciate your support and look forward to serving you again soon.
   

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4. M

   Mike

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and some of the best service I’ve experienced. A little on the pricey side, but a great experience.
   

   Chama Gaucha - GrapevineResponded today

   Thank you for your kind words! We're thrilled to hear that you enjoyed the fantastic food and exceptional service at Chama Gaucha. We understand that our dining experience may be considered a splurge, but we strive to provide the highest quality food and service. We hope you'll consider us for future special occasions. We look forward to welcoming you back soon
   

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5. M

   Michael

   VIP

   Dallas

   28 reviews

   5.0

   28 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loved it. Will be our new go to. Plan to be back soon.
   

   Chama Gaucha - GrapevineResponded today

   Thank you for your kind words, Michael! We're thrilled that you enjoyed your experience and plan to return. We look forward to welcoming you back to Chama Gaucha soon!
   

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6. R

   Renee

   Houston

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food that was offered was good however there was not a lot options offered. Mostly the same few things. This is our second experience, the first being in Vegas. Also the reason we chose to come back. We thought each one would be the same. The staff was amazing and professional as was the ambiance.
   

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7. B

   BRANDI

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the food was wonderful, the service was above and beyond! i can not say anything negative about anything it was perfect! we will be dining here again!
   

   Chama Gaucha - GrapevineResponded 3 days ago

   Wow, Brandi! Thank you so much for your kind words and for choosing Chama Gaucha for your Christmas party. We're thrilled to hear that you and your team had an amazing time. Your feedback is incredibly valuable to us. We look forward to hosting you and your team again in the future!
   

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8. K

   Kobie

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The good was delicious and service was impeccable! We will be back!!
   

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   Chama Gaucha - GrapevineResponded 4 days ago

   Thank you for your kind words! We're thrilled to hear that you enjoyed your dining experience. We look forward to welcoming you back soon!
   

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9. G

   Gerald

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Service which is usually good was terrible tonight. We had a party of 10 so the server got 18% tip guaranteed. She was a bit rude and disappeared after we got our checks and we never got our dessert. We had to ask someone else for help!
   

   Chama Gaucha - GrapevineResponded 7 days ago

   We apologize for the disappointing service experience you had during your recent visit. We take guest feedback seriously and will address the issues you've raised with our team. We value your business and hope to provide a much better experience in the future. Please consider giving us another chance.
   

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10. L

    Lynn

    VIP

    Dallas

    40 reviews

    3.0

    40 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    They have fallen in quality. The salad bar is now a disappointment when it used to be terrific. The corners you cut to save a dollar! Don’t need to return.
    

    Chama Gaucha - GrapevineResponded 7 days ago

    Thank you for your feedback. We apologize that your recent experience did not meet your expectations. We're committed to providing the highest quality food and service, and we'll use your feedback to improve. We hope you'll give us another chance to provide a better dining experience.
    

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