Chama Gaucha - Houston

Review summary

1. K

   Kenjo VIP

   Houston6 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have eaten here for years and this has always been our favorite Brazillian steakhouse. Last night it seems that some of the items on the buffet have been removed and the meat service was very slow and not offering a lot. We will come back again for sure just to make sure that it wasn't just an off night.
   

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2. DR

   DedeR

   Houston7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Nice, elegant but relaxed atmosphere. Very attentive servers. Will be back!
   

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3. t

   tiffanie

   Houston7 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although this wasn't our first or second time get, it was still a Great experience. Service was great. Food was good. My son enjoyed his birthday!
   

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4. B

   Bert

   Miami2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been hete seven times the last couple of months. Never disappoints.
   

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5. L

   Laura

   Houston17 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always great. Food and service are fantastic.
   

   Chama Gaucha - HoustonResponded 4 days ago

   Thank you, Laura! We're thrilled you always have a great experience with us! We appreciate your kind words about our food and service. We look forward to seeing you again soon!
   

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6. C

   Chris

   Houston6 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was great overall. The only thing I hope they could improve on is less charring on the meat skin
   

   Chama Gaucha - HoustonResponded 4 days ago

   Thank you for your review, Chris. We're happy you found your experience great overall. We understand your concern about the charring on the meat skin and will take your feedback into consideration. We hope you will consider dining with us again in the future.
   

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7. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. This is a top notch Brazilian Churrascaria. We will definitely be back
   

   Chama Gaucha - HoustonResponded 5 days ago

   We're delighted you had such a great time and recognized us as a top-notch Brazilian Churrascaria! Thank you for the wonderful review and your intention to return. We can't wait to see you again!
   

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8. OT

   OpenTable Diner

   Houston11 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   The only disappointment regarding our recent dining experience is the hostess who seated us. She provided no proper greeting and never cracked a smile while simply instructing us to wait until the table is ready. We had one of the first seatings for the day (with reservation) and were right on time. No explanation was provided as to why we had to wait.
   

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9. M

   Marcella

   Dallas1 review

   3.0

   Dined on March 6, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   At first the wait staff was on point. Bartender was fantastic! After about 30 minutes we had to start asking for the carvers to come bring us shrimp and steak. They never offered anything but beef and 1 chicken carver. It was kind of disappointing. Otherwise the food was good.
   

   Chama Gaucha - HoustonResponded on March 7, 2025

   Thank you for your feedback, Marcella. We are sorry to hear that your service declined after the initial 30 minutes. We understand your disappointment with the limited meat and shrimp offerings. We strive to provide consistent and attentive service throughout the entire dining experience and will address this with our team. We hope you will give us another opportunity to provide a better experience.
   

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10. P

    Peggy VIP

    Houston24 reviews

    4.0

    Dined on March 6, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5

    We were so disappointed this time . We love Chama. Usually the service ,food ,all staff outstanding. We brag about how much we love the food and service but last night was horrible. At one point he was so upset he wanted to leave. I don't know what was going on but I hope it's much much better next time. We ALWAYS look forward eating here I just pray it is back how we love it next time. I would hate to find a new Brazilian restaurant. We actually dri e 45 minutes to dine here even though there is a similar restaurant 10 minutes from my house. We do the drive because we think you are usu6 the best. I hope it's better
    

    Chama Gaucha - HoustonResponded 6 days ago

    We appreciate your feedback and are very sorry to hear about the service issues you experienced. We understand the significance of your 45-minute drive and your loyalty to our restaurant. We are taking your concerns seriously and will be reviewing our service procedures to ensure all guests receive the exceptional experience you've come to expect. We hope you will consider giving us another chance to show you the service we are known for.
    

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