Chaplin

Review summary

1. L

   Lisa

   New York City6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service it’s our go to place on a Friday!
   

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2. M

   Michael

   New York City11 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   One of the best Ribeyes I've had in a long time! Good food and service.
   

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3. L

   Lisa

   New York City6 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was very good the service and food everything was great!
   

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4. C

   Charles VIP

   New York City54 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   I’d like to provide some constructive feedback regarding my recent experience. Unfortunately, the quality of the food seems to be declining. For instance, my steak took over two hours to arrive and was served cold. While our server was courteous and did her best, it appears that the kitchen may need additional training or more staff to manage high volumes effectively. Several patrons, including myself, were disappointed by the overall experience.
   

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5. s

   susan

   Connecticut12 reviews

   2.0

   Dined on February 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Last Saturday night,had reservations, seated promptly, but…took an hour and a half to get a couples hamburgers. Food was cold. Definitely kitchen problems, as there were plenty of servers wandering around waiting for the orders to come up. Party next to us ordered a $50+ steak, waited an hour and it was served cold. He was not happy! Definitely not in a hurry to go back. Seems to have turned into more of a drinking hole. Bar was packed, and noisy. Too bad, because the food concept is actually pretty good.
   

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6. V

   Vincent VIP

   New York State25 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place. Excellent service. Wonderful food.
   

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7. R

   Robert VIP

   New York City5 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chaplin was great! My wife and I shared 5 small plates: Roasted Beets, Shrimp Cocktail, Charred Octopus, Poached Lobster Risotto, and Lamb Lollipops. Everything was delicious. We also had a couple of Manhattans, and finished off with an Espresso Martini and Crème Brûlée for dessert. We decided to eat at the beautiful bar, and the bartender’s were lovely. Overall a great experience!
   

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8. A

   Anne

   New York City1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I understand it’s Valentine’s Day, and it was busier than usual. But we waited 45 min for a table, then another 30 for apps and in an hour and a half we were never served our dinner. While they comped the rest of our meal, we left without eating. It was the worst experience I’ve had. Ever.
   

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9. A

   ALBERT

   Philadelphia1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Made reservations for valentines day. They overbooked, waited 35 min and we still did not get checked in. We ended up leaving due to overcrowding in the entry way. People were getting upset with the lack of custo.er service or acknowledgement.
   

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10. C

    Corey

    New York City1 review

    2.0

    Dined on February 14, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    It was Valentine’s Day, I can understand that it was very busy. We waited 55 minutes for our food. The apps came right out. The drinks were good. I ordered the 8oz sirloin, medium. It came out rare, I sent it back and they brought it back the same way. The steak was taken off the bill and we had a round of drinks on the house.
    

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