Char - Jackson

Review summary

1. C

   Colton

   Baton Rouge

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely one of the best dining experiences my wife and I have had. Will definitely be coming back. Our server Stephen was a great help in deciding what to order from all their delicious options and was very attentive to our table. Our server even surprised us with a free dessert and steak was cooked to perfection.
   

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2. R

   Robert

   Mississippi

   32 reviews

   5.0

   32 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When we visit Jackson, Chars is one of our favorite stops. Lunch in the bar area is what we enjoy. The food is very good and the service is great, attentive but not worrisome. Good food draws lots of folks, so get a reservation.
   

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3. j

   james

   VIP

   New Orleans

   5 reviews

   2.0

   5 reviews

   Dined on February 17, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Slow to be seated despite reservation. Very slow service. Food average at best for price, fish overcooked. Won’t be back anytime soon.
   

   Char - JacksonResponded on February 18, 2025

   Hi James, I'm very sorry to learn about the issues you experienced while dining with us recently! We take pride in providing a high standard of both food and service here at Char, and it sounds like we fell far short. We take all guests' feedback seriously and would like to talk more with you about your experience. Our General Manager is reaching out to you directly in the hopes of turning things around for you. We appreciate your patronage and look forward to connecting with you soon.
   

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4. A

   Ashley

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   TOP TIER!!! One of the BEST places to experience!
   

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5. k

   kayli

   Memphis

   7 reviews

   5.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Char was poppin on Valentine’s day weekend! We had a reservation and it took a little time to get seated but it was reasonable with the volume of customers they had. Everything we had was amazing. Fried green tomatoes, tomato mozzarella tower, steaks, porkchops, mushrooms, garlic mashed potatoes. The double cut fudge brownie was veryyyy thick and fudgy and the blueberry bread pudding was super moist. Heavy wine pours! I will definitely be back! I hear their brunch is great too!
   

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6. OT

   OpenTable Diner

   Alabama

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappoints!! We have eaten there many times. The food is always delicious! Highly recommend the filet!
   

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7. M

   Marcus

   Mississippi

   5 reviews

   5.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Char was excellent as always, never had a bad experience. Gear food and people...
   

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8. S

   Shunda

   Mississippi

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it for date night and on time seating for reservation
   

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9. C

   Cheslea

   Mississippi

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   We were sat by the kitchen and all we heard was hollering and cursing from the kitchen. It was horrible. The food was great
   

   Char - JacksonResponded on February 18, 2025

   Hi Chelsea, thank you for your review. I'm very sorry to hear about your experience with us. Our General Manager is reaching out to you directly to learn more about your visit. We appreciate your patronage and look forward to chatting more with you soon.
   

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10. S

    Sylvia

    Dallas

    10 reviews

    3.0

    10 reviews

    Dined on February 14, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    Last Night was an off night for sure !not the usual CHAR standard
    

    Char - JacksonResponded on February 18, 2025

    Hi Sylvia, I'm so sorry to hear that! Our General Manager is contacting you directly to chat with you in more detail and determine how we can make things right. We appreciate your patronage and feedback, and look forward to speaking more with you soon!
    

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