Char - Jackson

Review summary

1. D

   Doug

   Mississippi22 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated promptly and attended to promptly. Waitstaff was very attentive.
   

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2. A

   Ann VIP

   Memphis4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had blackened salmon on a Char salad. My husband had Sin City Shrimp. Food is always delicious!
   

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3. C

   Carol

   San Antonio2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always Char delivered a delicious meal for us. Kalisz was our server, she provided seamless and unobtrusive service. Our whole dining experience was marvelous!
   

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4. C

   Chelsea

   Caribbean2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful hostess. Food was amazing. They made my experience the best
   

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5. C

   Cory VIP

   New Orleans11 reviews

   1.0

   Dined on March 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Not a great experience. The service was very rushed. The waitress hovered over our table until we ordered and then brought our dinner before we had finished our salad. I had the Ahi tuna, but I couldn’t even identify what was tuna on the plate because it was so overcooked. We also got the veal, which consisted of 3 tiny medallions and literally 3 pieces of asparagus. True to form, the waitress also wanted to know whether we were ordering dessert before we could finish our meals. Jackson deserves better than this place.
   

   Char - JacksonResponded 7 days ago

   Hi Cory, thank you for taking the time to share your experience with us. We sincerely appreciate you choosing to dine at Char. Providing well-paced service and quality dishes is important to us, and it’s clear we missed the mark on both accounts during your visit. Our General Manager is reaching out to you directly to determine how we can rectify the disappointing meal. We value your feedback and hope to have the opportunity to show you a true Char experience in the future.
   

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6. CH

   CharlesH VIP

   Atlanta30 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were impressed with Char! The food was very good but the service was the real star of the evening. They have really stepped up their game.
   

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7. M

   Malcolm VIP

   Dallas15 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was incredible and the food was amazing!!
   

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8. OT

   OpenTable Diner

   Mississippi3 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was delicious. My server, Deja, was courteous, knowledgeable, attentive and helpful.
   

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9. W

   Wendy

   Mississippi1 review

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome! Everything is delicious! My favorite is the black eyed peas, filet, roast beef, and chicken tenders, creamed spinach,...okay okay it's all my fav!
   

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10. OT

    OpenTable Diner VIP

    San Antonio3 reviews

    3.0

    Dined on March 12, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Apps were good. Entrees were okay. Broccoli was awful.
    

    Char - JacksonResponded on March 13, 2025

    Thank you for your recent visit to Char. I am sorry to hear that you were not blown away by your meal with us. We strive to provide each and every guest with a five-star experience, so it is disappointing to know that we missed the mark here. If you have any further details pertaining to your visit, we'd love to hear from you. We're always open to hearing feedback from our guests as to how we can improve. Thank you again for your patronage and feedback. We hope to hear from you soon.
    

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