Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Review summary

1. S

   Sarah

   London

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   This was disappointing. There is no chocolate waterfall mixing your hot chocolate, no Oompa Loompas, no Willy wonka, nothing but a basement restaurant and waiters doing their best to make the experience seem more than a few nibbles and candy floss on a stick. There is such potential here, we were sorely disappointed in our experience considering the cost (£138 with service for 1 adult & 1 child).
   

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2. B

   Bronwyn

   Dublin

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A wonderful selection of sweet and savoury delights, beautifully presented! Our coeliac diner was carefully considered, and the vegetarian menu was equally as appetizing as the standard courses. The choice of teas was broad and served in generously sized teapots. Our waiter was friendly, knowledgeable and attentive. Perhaps slightly on the pricey side, but this is afternoon tea in London so not unexpected! Definitely worth a visit and suitable for the young at heart of all ages!
   

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3. S

   Sharina

   London

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   MOHAMMED WAS AMAZING! Thank you so much for a wonderful experience From your little friend Sophia (sorry about the stickers on your back :) )
   

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4. J

   Joanna

   London

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Very disappointed with this It was my best friends birthday and i decided to treat her as we both are obsessed with afternoon tea The service was incredibly slow and it wasn’t even busy Had to ask for milk 3 times by which point our 1st pot of tea had gone cold, our 2nd pot of tea i had to ask twice for and it ended up coming as we got our cakes (i had asked for it before the scones) Wasnt overly impressed with the cakes, a lot of bitter chocolate and coffee- not a fan but that was my opinion Not the kind of service id expect from a well known london venue
   

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5. L

   Larry

   VIP

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service and really appreciated we could get more of what we liked! Our server was fantastic. Food was delicious!
   

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6. D

   Denise

   London

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   The only resemblance to Charlie and the Chocolate Factory was when you entered and there was a couple of artefacts from the film, once downstairs you could of been anywhere in London having afternoon tea, once again there was only candy floss and chocolate milk that did say it was Charlie and the chocolate factory. There was no costumes or music from the film and when asked about it, we were told it was to do with copyright? If that was the case then they shouldn’t be advertising the afternoon tea as Charlie and the Chocolate Factory. Extremely disappointed and will not be recommending.
   

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7. A

   Andrea

   London

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most amazing service and food. The treats were tasty and just kept coming. Highly recommended
   

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8. D

   Diner

   London

   2 reviews

   4.0

   2 reviews

   Dined on February 18, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Was lovely experience, my children are extremely fussy when it comes to trying new foods. Think they could offer options for children who are fussy. Plain jam sandwiches.. Plain drinks As an adult, I struggle to eat all the foods, and I would happily have a kids size menu. Overall, it was quite expensive but lovely as one of my experiences.
   

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9. C

   Chloe

   Cheshire

   1 review

   2.0

   1 review

   Dined on February 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We traveled 2 hours just for this experience and were greatly disappointed. We where celebrating a birthday and specified this on the booking notes, I had a phone call two days before the our reservation to organise this celebration and provide further details to which the staff member said they would ensure to provide us with the best service and a surprise, unfortunately this never happened and the birthday was never brought up. The food was limited and overall did not match the theme at all. The staff were okay but tried to charge us for water. The food was not at all worth the price. We were made to feel like we was walking out without paying and judged due to us being two youngish girls, some of the staff spoke down to us due to the mix up which was easily resolved and could have been done in a dignified way on their side instead of making a scene. We would NOT come here again and will be telling our friends and family not to waste their time or money.
   

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10. C

    Carrie

    Los Angeles

    1 review

    3.0

    1 review

    Dined on February 16, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 1

    It could’ve been so much more! Our server was lovely and the idea is brilliant. But the food quality and definitely the ambiance needs improvement. Perhaps some themed music? Maybe a character walking around greeting tables? Or even doing a bit of magic? There are so many small improvements that could be easily made. Love the idea of not sure I would recommend at this point.
    

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