Chart House Restaurant - Alexandria

Review summary

1. J

   Jessy

   Washington DC

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 1

   I had made a reservation for 10pm a week in advance and a day later when I noticed online it said they close at 10pm I was confused and called to ask about that and if my reservation was still valid. They said yes but to come on time because they would close the doors at 10pm. Upon arrival we were greeted and the atmosphere was friendly, when we placed drinks and food orders we were rushed a bit but politely so we tried to accommodate and rush a bit even though we were also trying to enjoy ourselves and the bday dinner. I believe we all finished our food in a timely manner we had finished the appetizers way before the entrees and finished our entrees in about 30 mins. We felt bad because they were closing the restaurant so we asked for the dessert for the bday girl and wanted to head out asap. At 11:25 they brought out the cake, at 11:30 the manager came and said “Hi I’m gonna have to ask you guys to wrap this up (we all said okay in unison, and she continued to go on in an aggressive tone) like we’re done, kitchen’s done, server’s done, we’re done” I completely understand the timing and people wanting to go home as I’ve worked in food service too but this was our very first interaction with them wanting us to leave so the attitude and disrespect from the beginning is outrageous. We all agreed to leave but this left an extremely bad impression on all of us. I think 10pm reservations just shouldn’t be an option if that’s how people are going to be treated. Other than the experience with the manager, the server was great.
   

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2. P

   Paul

   VIP

   Washington DC

   107 reviews

   5.0

   107 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoy bringing back the salad bar. Always my favorite. How about adding soup to the salad bar with an up charge? This would be a game changer for patrons.
   

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3. M

   Michael

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and the service was spectacular!
   

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4. N

   Nicole

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional and the service was great as well. I always have a great experience when I come here to dine.
   

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5. F

   Ferell

   Richmond

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful location, great food, superior experience with service.
   

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6. R

   Reen

   Washington DC

   5 reviews

   5.0

   5 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My date and I had the same meal(prime rib,mashed potatoes). I had the chop salad which was good and my date loved the cream of crab soup. The calamari was delicious and our drinks(lemon drop)was perfect. The ambiance is always nice, especially if you sit by the window. Our waitress was very attentive and everyone we came in contact with was so pleasant. Customer service all around thumbs up! Thank you!
   

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7. L

   Laura

   Las Vegas

   1 review

   1.0

   1 review

   Dined on December 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The food choices were very limited, one page menu. They do not have any options for children. There was one pasta dish that sounded kid friendly that was a part of the $55 course dinner that I asked if we could just purchase the pasta for the kids, and I was told no we cant do that. The food was very expensive and bland, and portions were small. It is a gorgeous restaurant inside and the ambiance is wonderful, but the food is lacking. I would not go back. No one from our party of 5 were happy with our food.
   

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8. M

   Marcia

   Washington DC

   62 reviews

   4.0

   62 reviews

   Dined on December 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was delicious. Service was a little slow and they didn’t have my favorite breakfast bread (cranberry) for the second week in a row. 😟
   

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9. C

   Catalina

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the view fantastic. The noise level was pleasant and our waiter did an excellent job.
   

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10. T

    Tony

    VIP

    New York City

    20 reviews

    5.0

    20 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent service by all. Great food. Especially liked the shrimp and avocado stack appetizer.
    

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