Chart House Restaurant - Jacksonville

Chart House Restaurant - Jacksonville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Brooks

   Jacksonville4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good food and service…table was in the cave behind the bar which is historically loud.
   

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2. R

   Romance

   Pittsburgh14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Griffin was absolutely the most attentive engaged server I’ve experienced. He made our anniversary memorable and fun.
   

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3. OT

   OpenTable Diner

   Chicago3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   Food was good and service was great, but the restaurant is dingy and smells musty. No one wants to get dressed up and spend a lot of money on a meal in an old, run down musty place. They are right on the water which is great but they need to renovate the space!
   

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4. R

   Ron VIP

   Tampa19 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 5

   The kitchen lost our entree order after 45 minutes I asked the server where our entrees were two minutes later the prime ribs came out RAW….I admittedly did not handle this well and they put them back in the oven…the manager comped us a glass of wine and then dumped it in my lap unintentionally…the manager comped us the entrees which was the right thing to do…we love the chart house concept this was a disaster
   

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5. D

   David VIP

   Jacksonville37 reviews

   2.0

   Dined on March 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I ordered tuna medium rare and got cold blackened tuna. No offer to take it off my bill. Meal took forever to arrive.
   

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6. J

   Julie VIP

   Chicago10 reviews

   1.0

   Dined on March 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Very sad. Complete food failure. Food sent back twice and still not right, so left without entree. I hope things improve for them. Normally a nice restaurant.
   

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7. T

   Tracie

   Unspecified1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We sat at the bar and Ian was outstanding!!! The lettuce wraps were so good. We were looking so forward to this dinner, but we had an emergency and had to go. New reservation set for next week.
   

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8. OT

   OpenTable Diner

   Baltimore1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service, nice location, personalized experience. Amazing!
   

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9. D

   Deborah

   Cleveland2 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   One of the best happy hours in town! Food is good and the prices are great! Our experience with our server was off the charts the best we've ever had! Will definitely return!
   

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10. A

    Andreas VIP

    New York City6 reviews

    5.0

    Dined on March 5, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Very friendly staff and a perfect service!! The food was very delicious with top quality, definitely one of the best restaurants in town.
    

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