Chatora

Review summary

1. K

   Kevin

   Las Vegas

   6 reviews

   4.0

   6 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Menu slightly different to a traditional Indian restaurant with interesting choices. Food was very good and service was first rate.
   

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2. N

   Nisha

   London

   11 reviews

   3.0

   11 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The weekend brunch offers good value, with a diverse range of options, which is always appreciated. The starters felt more authentic, whereas the mains lacked depth and leaned too heavily on creaminess. The restaurant’s layout is less than ideal, as the separate sections create a disjointed feel, making it hard to enjoy a cohesive restaurant ambiance. The service was good when received, but I felt I had to actively seek attention when needed. A lot to work on considering Michelin recommended
   

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3. G

   Graham

   London

   69 reviews

   vip
   4.0

   69 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious. Probably best visit ever. Katja was also very helpful and efficient. Thank you and see you again soon.
   

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4. P

   Philippa

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant food and exceptional service. A greatly enjoyed dinner and will definitely be returning !
   

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5. M

   Meenal

   London

   13 reviews

   vip
   4.0

   13 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food is amazing and yum. I loved the Tandoori Phool. However, this time I did not have a pleasant experience with the staff. The lady who greeted us at the top was great and was courteous. Later there was a man who came in and started commenting on how long we were there; made small talk and joked about that they have a vacancy to wash dishes etc. If we are paying for the food and service, I don’t think the waiter had any rights to comment on how long we choose to spend there or make such remarks/jokes. Highly unprofessional. We always come to Chatora and take out as well. We had a lot of food and wine but this experience will make me rethink my visit.
   

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6. D

   Dick

   London

   34 reviews

   vip
   2.0

   34 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Previous visits have been first class, with great food, the quality way above your typical “Indian”. However not this tjme. Having to wait 15 minutes for our table didn’t help, despite having booked it some time ago. My soft shell crab starter was OK, though it felt flabby and flat in flavour. But the prawn main course was a disaster, the tepid sauce with dreadful spicing didn’t go down with either of the two of us who chose it. Those on onions bhaji then chicken tikka masala seemed happy enough, but I’m definitely dropping it from its previous ranking alongside Indian Zing in Hammersmith. Service was attentive and professional.
   

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7. M

   Max

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as always. Great service, food is next level.
   

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8. S

   Subramanya

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on November 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food and ambience was good. Infact the food turned up quick and made the birthday dinner special by offering a cake and candle.
   

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9. OT

   OpenTable Diner

   London

   1 review

   2.0

   1 review

   Dined on November 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Went here for dinner last night. Very ordinary food. Expected more with the Michelin guide, the service in general was ok but the person who seated us to the table started off by saying we have the table only for 2 hours! And we reached 10 mins early. Also there was an argument/discussion among the staff about where we should be seated and that we should be seated downstairs even though we had a reservation for the mezzanine area. The discussion was in Hindi and I could understand because I’m Indian! Not the best service for a restaurant that’s priced the way it is. Also something seems a bit off about the food since we have had upset tummies the whole day today.
   

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10. G

    Grace

    Greater Boston

    1 review

    1.0

    1 review

    Dined on November 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I was very disappointed with my trip to Chatora for lunch earlier today. We reserved seats at the restaurant in advance specifically for a Saturday early afternoon in order to take advantage of their bottomless lunch, which is advertised on their website for £30 per person for a set menu and unlimited Kingfisher or prosecco for 1.5 hours, specifically available only from 12:00-14:45 on Saturdays and Sundays. When arrived, we were unable to find the host, and when we were seated, the bottomless lunch was not on the menus provided. Upon asking, we had to go through two waiters before we were able to receive an answer, which was that because there was a rugby game on, the lunch menu was not being honored. There was nowhere on their website or online menu that said that the lunch menu would not be offered on certain occasions, or we would have come a different day. To me, I would consider this false advertising. Moreover, a waiter knocked over the drinks menu on our table into our (untouched) starter, but we were not offered a new one to actually be able to eat it until we asked another waiter after a 5+ min wait. Something about the meal also did not agree with us, as we have spent most of the afternoon after returning home on the toilet with very upset stomachs. All in all, our visit was an absolute disaster. We expected much, much better service from such a well-recognized restaurant, and instead we left very disappointed in our experience and with unsettled stomachs.
    

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