Chazz Palminteri Italian Restaurant - White Plains

Review summary

1. S

   Subhash

   VIP

   New York City

   93 reviews

   5.0

   93 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Pasta Fagioli soup, Spaghetti with vodka sauce were excellent. The Branzino was real soft. Excellent service
   

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2. J

   Jeffrey

   New York City

   11 reviews

   3.0

   11 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The service was slow and inaccurate. My salmon dish was plated RAW….I had to send it back just to get it cooked. My guests were done with their meals when mine came The side dishes that showed up were not what we ordered either. Seriously…..serving raw salmon, no apology.
   

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3. C

   Casey

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service here is amazing. My girlfriend and I come here often and always enjoy the experience. The service has always been on point.
   

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4. R

   Ronald

   New York City

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious. Servers were attentive but not overbearing
   

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5. C

   Cristian

   Caribbean

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place, great people, excellent food. Top notch!
   

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6. P

   Peter

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was excellent. Tables a bit too tight. Price was good
   

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7. D

   Debra

   VIP

   New York City

   51 reviews

   5.0

   51 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are always pleased with our visit. The food and service are excellent. We also appreciate how we are recognized by the manager Chris. The staff is attentive and knowledgeable.
   

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8. J

   Joe

   Connecticut

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our 2nd visit to here and it will certainly not be our last. All the meals were done right and a great time was had by all. Very good service again. Fine dining done right!
   

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9. M

   Michele

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food! Impeccable service! bartender made a great dirty martini… Overall experience was 5 star. We will definitely go back.
   

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   Chazz Palminteri Italian Restaurant - White PlainsResponded 6 days ago

   Dear Michelle, Thank you for your amazing review! We're thrilled to hear that you enjoyed the food, service, and the dirty martini. Your kind words mean a lot to us, and we look forward to welcoming you back to Chazz Palminteri Italian Restaurant for another 5-star experience soon! Best regards, Chazz Palminteri Italian Restaurant
   

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10. J

    John

    VIP

    New York City

    56 reviews

    3.0

    56 reviews

    Dined on February 7, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Sauce “gravy” was too sweet. Too much sugar. A place like this must have the same level of ingredients as you are accustomed to at any Arthur Ave restaurant. Could not enjoy it on chicken parm or the penne. No acidity. No one came to refill water glasses for 2 hours I finally had to waive someone over to ask. The floor must be off balance I was sliding forward in my chair very uncomfortable. Service was slow. The appetizers were great no complaints there. I have been to the NYC restaurant many times and to White Plains this was our fourth time and NYC is by far better in all categories. Too bad. I cannot go back to WP location to be disappointed again.
    

    Chazz Palminteri Italian Restaurant - White PlainsResponded 6 days ago

    Dear John, Thank you for your detailed feedback. We're truly sorry to hear that your recent experience did not meet your expectations, especially with the sauce and service. We sincerely apologize for the issues you experienced with the sweetness of the gravy, the water refills, and the discomfort with the seating. These are certainly not the experiences we aim to provide, and we appreciate you bringing them to our attention. We will address these concerns with the team to ensure we maintain the high standards we're known for. We hope you’ll consider visiting again so we can provide you with the exceptional experience you’ve come to expect from Chazz Palminteri Italian Restaurant. Best regards, Chazz Palminteri Italian Restaurant
    

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