Che Fico Parco Menlo

Review summary

1. A

   Amit

   VIP

   San Francisco

   19 reviews

   2.0

   19 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Called the restaurant to cancel because I had Covid and they wouldn’t. So I sent my wife, kids and parents to eat there and we moved the Rez to 5 ppl. They sat them on a table meant for 4 with no space, the outside was cold since the heaters weren’t working and when my wife requested some help, they ignored her. For the cost, not sure if that’s the experience you’re looking for… We have been to SingleThread as well as Panda Express :-) and like both. So can definitely be fair about our ratings. Very sub par on expectations and the food was just above average. Just so tired right now, can’t be bothered to reach out to the manager and talk to him/her about all of this.
   

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2. S

   Sarah

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and ambiance but pretty expensive for pizza and pasta.
   

   Che Fico Parco MenloResponded 3 days ago

   Thanks for the feedback, Sarah! We're delighted to hear that you enjoyed our food and ambiance at Che Fico Parco Menlo. We strive to provide a unique dining experience and it sounds like we hit the mark for you. We understand your concern about the pricing and appreciate your honesty. We're always looking to improve and your feedback helps us do that. We hope to welcome you back soon for another great experience. Best regards, The Management Team.
   

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3. D

   David

   VIP

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent menu, service and ambiance. The food was delicious and the wait staff provided high quality and attentive service. A perfect evening with friends.
   

   Che Fico Parco MenloResponded 3 days ago

   Hi David, Thank you so much for your kind words. We're thrilled to hear that you had an excellent evening at Che Fico Parco Menlo. We strive to provide top-notch service and delicious food to our guests, and we're glad we hit the mark for you. We appreciate your feedback and look forward to welcoming you back for another perfect evening soon! Best, The Management Team
   

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4. l

   laura

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was super friendly and helpful and so attentive, and we enjoyed the menu and all the food! And the drinks were special and fun too!
   

   Che Fico Parco MenloResponded 5 days ago

   Thanks for the review! We're thrilled to hear that you had a great experience at Che Fico Parco Menlo. We're glad you enjoyed both our food and service- we strive to make each dining experience memorable. We look forward to serving you again soon!
   

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5. S

   Sharon

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service was great, but when it got busier, barely anyone came by our table. However, food was amazing! We order a bunch of apps, pastas, pizzas, and other entrees and every one was delish!
   

   Che Fico Parco MenloResponded on December 12, 2024

   Thanks for visiting us, SharonT! We're thrilled to hear that you enjoyed our food and found our service great. We understand that our busier period can sometimes cause issues, and we appreciate your understanding and patience. We look forward to serving you again soon! - Che Fico Parco Menlo Management Team
   

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6. A

   Arthur

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic 10/10 great service great sommelier great wine
   

   Che Fico Parco MenloResponded 3 days ago

   Hey Arthur, We're thrilled to hear that you had a fantastic experience at Che Fico Parco Menlo! It's wonderful to know that our service and sommelier made a positive impact on your visit. Your kind words mean a lot to us. We look forward to serving you again soon. Che Fico Parco Menlo, Management Team
   

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7. S

   Scott

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overpriced and the mgr asked us to leave after 90 minutes because they had another reservation .
   

   Che Fico Parco MenloResponded on December 10, 2024

   Hello, We're sorry to hear about your recent experience with us at Che Fico Parco Menlo. We strive to provide excellent service and it's disappointing to hear that we fell short on your visit. We apologize for the way of your departure and we'll utilize your feedback to improve our service in the future. We hope you'll give us another chance to impress you with our food and service in the future. Best Regards, The Management Team
   

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8. A

   Ann

   VIP

   San Francisco

   38 reviews

   5.0

   38 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server, Anette (?spelling) was superb. The sommelier was excellent and the evening was a wonderful time. This is a “can’t miss” restaurant
   

   Che Fico Parco MenloResponded on December 12, 2024

   Thanks for the review, Ann! We're thrilled to hear that you had a wonderful time at Che Fico Parco Menlo. It's always a pleasure to know that our team's efforts to provide excellent service and a memorable experience are appreciated. Looking forward to seeing you again soon!
   

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9. K

   Karl

   VIP

   Palm Springs

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Che Fico Parco Menlo never disappoints! We love the outdoor setting which is always our first choice for seating regardless of the weather. It’s well protected for cold rainy days and can be opened up for warmer weather. The service is top notch and the food is perfecto! They are quick to correct any problems if there are any. We love this place for both small and large gatherings. It’s definitely one of our go-to places!
   

   Che Fico Parco MenloResponded on December 12, 2024

   Hello Karl, We're thrilled to hear that you had such a fantastic experience at Che Fico Parco Menlo! It's wonderful to know that we are able to make our outdoor seating cozy in all kinds of weather. We strive to accommodate all our guests and your feedback is greatly appreciated. We're also glad to hear that our service and food met your expectations. We look forward to welcoming you back soon for more enjoyable experiences. Best Regards, The Management Team
   

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10. M

    Manu

    Washington DC

    1 review

    3.0

    1 review

    Dined on December 5, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5

    Great atmosphere and excellent service! Food was okay for me - spaghetti nero although a creative dish was particularly disappointing as it was too salty.
    

    Che Fico Parco MenloResponded on December 10, 2024

    Hello! Thank you for taking the time to leave us a review. We're so glad that you enjoyed the atmosphere and our service, but sorry to hear that our spaghetti nero didn't meet expectations, especially in seasoning. We'll certainly take your comments to our team as we continually strive to improve our dishes. We hope to see you another time soon! Best regards, The Management Team
    

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