Cheers Bistro at the DoubleTree

Review summary

1. C

   Cee

   Philadelphia

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Wilma was excellent. The food was delicious. We will definitely return.
   

   Cheers Bistro at the DoubleTreeResponded today

   Hi Cee, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience at Cheers Bistro at the DoubleTree. It's great to know that our delicious food added to the overall experience and that Wilma went above and beyond to make your experience a memorable one! We're already looking forward to your next visit. Best, The Management Team
   

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2. R

   Rev. Strother

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   This was a decent experience because there were no other places to go most have been booked by the time I made reservation. My prime rib was very good however, my dates veggies did not get on the plate when it originally came out. Brought outafter we asked, they were cold.😒 we had coffee with dessert and that was cold as well. Wait staff were very nice but service did not attend to detail as you would expect with a price fixe evening.
   

   Cheers Bistro at the DoubleTreeResponded on February 18, 2025

   Thanks for visiting us, Rev. Strother. We're glad to hear that you found our prime rib and service to be decent. We apologize for the initial issue with your veggies and the cold coffee. We appreciate your feedback and will ensure to address these issues. We would love to have the chance serve you again and make your experience better!
   

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3. M

   Michelle

   Philadelphia

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There was a live Saxophonist when we went on Valentine’s Day! They also gave us a rose which added a nice touch! It was the most relaxing and romantic night out we’ve had in a long time in the Wyomissing, West Reading, and Reading area!
   

   Cheers Bistro at the DoubleTreeResponded on February 18, 2025

   Hello Michelle, Thank you for choosing Cheers Bistro at the DoubleTree for your Valentine's night! We're thrilled to hear that you had a relaxed and romantic evening. It's wonderful to know that we could contribute to making your night special. We appreciate your feedback on our food and service, and we're glad to hear that you found them enjoyable. We look forward to welcoming you back to Cheers Bistro at the DoubleTree in the future! Best, The Management Team
   

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4. S

   Sarah

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience. Waiter was on point and efficient. Live music wonderful when scheduled. It can be a bit loud if seated in dining room near bar. Enjoyable dining!
   

   Cheers Bistro at the DoubleTreeResponded today

   Thanks for visiting us, Sarah! We're thrilled to hear you enjoyed the food and ambiance at Cheers Bistro at the DoubleTree. It's wonderful to know our team was attentive and efficient - that's what we strive for! We appreciate your feedback about the noise level in the dining area, we'll certainly take it into consideration. We're glad you had a pleasant dining experience and we look forward to serving you again soon.
   

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5. J

   Jon

   Philadelphia

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I wish there was seating to allow for us to sit and watch the live music after the dinner while possibly ordering another glass of wine.
   

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   Cheers Bistro at the DoubleTreeResponded today

   Hi Jon, Thank you for taking the time to leave us this fantastic review. We're thrilled to hear that you enjoyed your dining experience at Cheers Bistro at the DoubleTree. We're also glad to know that our service and food met your expectations. We appreciate your suggestion about seating and we'll certainly take it into consideration. just so you know, our sax player Matt will be playing in the bar on the 1st Thursday of the month starting in April. We look forward to welcoming you back soon for another round of live music and another glass of wine. Best, The Management Team
   

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6. J

   Jodi

   Naples

   2 reviews

   5.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was overall very good. Shrimp cocktail, prime rib, and chicken blt were excellent. The mashed potatoes seemed gritty. Drinks were very expensive. Service was excellent. We’d return prior to another show at Santander Arena!
   

   Cheers Bistro at the DoubleTreeResponded on February 11, 2025

   Hey Jodi, Thank you for your kind words and for taking the time to share your experience at Cheers Bistro at the DoubleTree. We're thrilled to hear that you enjoyed our shrimp cocktail, prime rib, and chicken blt. We appreciate your feedback on the mashed potatoes and will take it into consideration. We are ecstatic that you found our service to be excellent! We always aim to provide a memorable dining experience! We have a very hard-working team and it's wonderful to share positive feedback with them! We're looking forward to having you dine with us again, on any evening or before your next show at Santander Arena! Warmly, The Management Team
   

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7. J

   Jessica

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, top notch staff. The place was packed but you’d never know. The staff remained attentive, kind and prompt. We never wanted for anything.
   

   Cheers Bistro at the DoubleTreeResponded on February 11, 2025

   Thanks for the review, Jessica! We're thrilled to hear that you enjoyed the food and found our staff to be top-notch. It's always our goal to provide prompt, attentive service without sacrificing quality. We're glad we could accommodate your busy schedule and provide a wonderful dining experience. We look forward to serving you again soon!
   

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8. OT

   OpenTable Diner

   Atlantic City

   1 review

   5.0

   1 review

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was very good!! My steak was cooked perfect!
   

   Cheers Bistro at the DoubleTreeResponded on January 14, 2025

   Thank you for your kind words and high ratings! We are thrilled to hear that you enjoyed your steak and found it cooked to perfection. We appreciate your feedback and look forward to serving you again soon.
   

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9. N

   Nadine

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined on January 6, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The waiter was so friendly and accommodating. I love the shuttle service to the theater. The food was average in taste but high priced.
   

   Cheers Bistro at the DoubleTreeResponded on January 8, 2025

   Thanks for the feedback, Nadine! We're glad to hear that our team was friendly and accommodating. It's great to know that you appreciated our shuttle service. We're sorry to hear that our food didn't meet your expectations. We always aim to provide the highest quality dishes, so we'll take your feedback into consideration. We hope to serve you again soon at Cheers Bistro at the DoubleTree.
   

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10. D

    Diane

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Very helpful and understanding of my elderly mother. Were incredibly friendly despite working Christmas. So grateful you were open so we could take mom out.
    

    Cheers Bistro at the DoubleTreeResponded on January 8, 2025

    Hi Diane, We're thrilled to hear that your family's experience at Cheers Bistro at the DoubleTree was a memorable one. It's wonderful to know that you and your mother had a pleasant time with us and enjoyed our food and service. We're especially glad that you were able to take her out for a nice Christmas dinner despite the busy holiday period. Your kind words mean a lot to us and we look forward to welcoming you and your mother back for more delightful experiences. Best Regards, The Management Team
    

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