Chica

Review summary

1. L

   Laura

   Cincinnati

   3 reviews

   vip
   4.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Delicious food, attentive staff, but very loud. The 2-too table was long and hard to have a conversation over it with the excessive volume of music.
   

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2. s

   steven

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   overall, the restaurant has a dark theme. the servicer, bartender and the host were wonderful and attentive. Sat at the bar had drinks and wine. We ordered 3 dishes, steak, shrimps and croquettes. Each dish seasoned well with great flavors the plates/cast iron came on were HOT right out of the oven. However, the food was at room temperature - disappointed ! we had to sent it back and they gladly reheated. this lead us to believer the shrimps, croquettes were cooked beforehand.
   

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3. J

   Jasmine

   Toronto

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great, food was very good. Highly recommend.
   

   ChicaResponded on November 26, 2024

   Hi Jasmine! Thank you kindly for your glowing review! Looking forward to having you again soon. Best, MK- Bar Chica
   

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4. F

   Fernando

   Toronto

   1 review

   2.0

   1 review

   Dined on November 22, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Party of six for drinks and sharing appetizers. Had to send back the Mucho Gusto drink because it was too spicy to the point where you don’t enjoy the taste—when I let the waiter now he was upset instead of trying to improve guest experience. He didn’t explain the portions of the apps so when the bill came it had 3x the price expected on the food items. 20% was already included to my bill (which I think it’s ok given party of 6) but the waiter didn’t say anything about it and when he brought the machine he tried to get gratuity on top of the 20% included. Very bad customer experience overall, my waiter was a male with a man bun.
   

   ChicaResponded on November 26, 2024

   Hi Fernando, I hope this finds you well. I'm dismayed to read this review, and to learn of your negative experience here at Bar Chica. We strive to deliver a positive, warm and flawless experience for all of our valued guests. I would love to learn more about your experience, and to see how we can possibly redeem this. I can assure you that all our management, staff and head office team has been made aware of this situation, and we are all committed to making it right. I've replied privately with my personal email address. Please reach out to me whenever you have the chance so we can connect. Hoping to hear from you soon! Mairi - General Manager- Bar Chica
   

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5. R

   Robert

   London

   23 reviews

   vip
   5.0

   23 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again the experience was superb. Tried many dishes and all were wonderfully prepared and flavoured. If you like Tapas then this is the place
   

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   ChicaResponded on November 26, 2024

   Hi Robert, On behalf of the team here at Chica, we'd like to thank you for the kind acknowledgment and recognition. Until next time! Warmest Regards, MK- Bar Chica
   

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6. J

   J

   Toronto

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, but a bit price “ for me “, but is a good experience
   

   ChicaResponded on November 26, 2024

   Hi J, Thanks so much for the great review and feedback! It's so nice to hear you enjoyed your experience here with us at Chica. We've recently added our "777 Happy Hour" on Sundays from 5pm-7pm with $7 cocktails and $7 food items! It's a great way to experience Chica at a different price point. We hope to see you again! Best, MK-Bar Chica
   

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7. C

   Catherine

   Western NC

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gala is an amazing server with a delightful personality! The food was delicious, and the ambience was lively. Great experience all around!
   

   ChicaResponded on November 26, 2024

   Hi Catherine, Thank you so much for your feedback and review! It's so nice to hear you connected with our Supervisor Gala. I can only agree that she is absolutely lovely, and such a valued member of our team here at Chica. I've also sent your compliments to Chef Mike and the kitchen team too. Looking forward to seeing you again! Best, MK-Bar Chica
   

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8. M

   Mladen

   Toronto

   6 reviews

   3.0

   6 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was very good, and food was average, if I am comparing with other tapas restaurants also food just ok So unfortunately can’t recommend
   

   ChicaResponded on November 26, 2024

   Hi, Thank you so much for your review and feedback. Unfortunately, it seems you had a mixed experience, and that the food didn't match the ambience and service you received. I can assure you I've brought this to the attention of our Chef and kitchen team, and we truly appreciate any feedback, positive or negative, as it helps us learn and grow. I would love to hear more about your experience and see what we can do to redeem this. I've messaged you privately with my personal email address. Please reach out at your earliest convenience so we can connect. Looking forward to hearing from you soon! MK- Bar Chica
   

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9. OT

   OpenTable Diner

   Columbus

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and cocktails, service, and decor were incredible!!!! My friend and I were blown away! Our only minor complaint was the music was super loud and not really our style 😂❤️
   

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   ChicaResponded on November 26, 2024

   Hi there, Thank you so much for your thoughtful and honest review! We’re thrilled to hear that your experience with us met your expectations, and that you enjoyed so many aspects of your evening. Our playlists range from Reggaeton to R&B to 2000s classics, just to name a few, and we appreciate your feedback on the music. We hope it didn’t impact your overall experience, and that next time we can provide a vibe that’s more aligned with your preferences. Thanks again for your wonderful feedback—we look forward to welcoming you back soon! MK-Bar Chica
   

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10. C

    Christie

    Toronto

    1 review

    5.0

    1 review

    Dined on November 8, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    I had a fantastic dinner at Chica. Our server ensured we had the perfect evening, providing wonderful food and drinks recommendations. The quality of the food made this spot a great value. The service at this restaurant made the experience a 10/10. A really fun dinner spot to try out, would highly recommend.
    

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    ChicaResponded on November 26, 2024

    Hi Christie! Thank you so much for your kind words and thoughtful review! We're delighted to hear that you enjoyed your dinner at Chica and that our Bar Manager Marc's recommendations added to your experience. Providing excellent service and high-quality food is what we strive for, so it’s wonderful to know we met your expectations. We truly appreciate your recommendation and look forward to welcoming you back soon for another memorable evening! All the best, MK- Bar Chica
    

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