Chicheria Mexican Kitchen - Westside

Review summary

1. J

   Jamie

   Denver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Had a reservation and waited over 10 minutes just to be greeted by the hostess, much less seated. Maybe understandable on a really busy night but restaurant was completely empty. Once finally greeted learned that our table had just been given away and for reasons I cannot explain in a completely empty restaurant they packed 6 of us into a 4 person table. My family was too tired, hungry and annoyed to go through the hassle of getting moved, particularly in anticipation of how slowly the hostess moved and processed things. Food was only okay, rice was terrible, everything was overpriced to pay for the high rent. We won’t be returning or recommending it.
   

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2. C

   Chip

   VIP

   Atlanta

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter (Andy I think) was amazing. Our service was casual but professional and the food came right on time and was prepared brilliantly
   

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3. M

   Michael

   Atlanta

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   We made reservations but they didn’t seem to take that into account. Would not give us a booth when asked and tried to make us sit outside. I think they were trying to spread the work amongst their servers but it came across like they were unorganized
   

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4. A

   Amy

   Atlanta

   4 reviews

   5.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Second time here and we brought friends… the patio was wonderful for a beautiful night with comfortable noise level for conversation. The food is phenomenal and I love how they use the original drink bottles to serve their Paloma’s and Ranch Water!
   

   Chicheria Mexican Kitchen - WestsideResponded 6 days ago

   Thank you for the great review! We're so happy to hear that you and your friends enjoyed the patio and the atmosphere—it’s perfect for those lovely nights! We're also glad you loved the food and the unique drink presentation. We can't wait to welcome y'all back for your next visit!
   

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5. E

   Eric

   VIP

   Atlanta

   15 reviews

   4.0

   15 reviews

   Dined on January 31, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Tacos were flavorful, CA burrito needed to add some hot sauce. They have some happy hour specials too, not very crowded for a Friday night at 6pm…?
   

   Chicheria Mexican Kitchen - WestsideResponded on February 4, 2025

   Thank you for sharing your experience with us! We're thrilled to hear you enjoyed the tacos and found them flavorful. We'll definitely take note of your feedback about the California burrito—it’s great with hot sauce, and we’re happy to provide some next time if needed! Our happy hour specials are something we’re proud of, and we’re glad you noticed. Fridays can vary in crowd levels, but we aim to create a comfortable and welcoming atmosphere no matter the time. We appreciate your visit and hope to serve you again soon!
   

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6. S

   Smita

   VIP

   Atlanta

   19 reviews

   5.0

   19 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service! The recommendations that our server made were amazing and we loved our experience at this restaurant. We will be returning for sure!
   

   Chicheria Mexican Kitchen - WestsideResponded 6 days ago

   Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with both the food and service. It's awesome that our server's recommendations hit the mark for you! We can't wait to welcome you back for another fantastic visit. See you soon!
   

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7. B

   Belgin

   Atlanta

   1 review

   1.0

   1 review

   Dined on January 26, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The server hardly came to give us any service. The food came out almost an hour after we put the order in due to a “mix up” and we got the bottomless mimosas but had to wait a long time before we got another round due to the server not being around or paying attention to us. I will never come here again I’d prefer to have gone else where since the manger wasn’t ever seen either.
   

   Chicheria Mexican Kitchen - WestsideResponded on January 27, 2025

   Thank you for sharing your experience with us. I sincerely apologize for the delays and lack of attentiveness you encountered during your visit. This is not the level of service we strive to provide, and I understand how frustrating this must have been for you. The “mix-up” with your order and the slow service, especially with the bottomless mimosas, fall far short of our standards. I also regret that the manager was not present to address your concerns in real time. We take your feedback very seriously. If you’re open to giving us another chance, we'd love the opportunity to make it up to you.
   

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8. J

   Jan

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorite go to restaurants. Consistently good food and services. While reservations are not required, we always make them!
   

   Chicheria Mexican Kitchen - WestsideResponded on January 27, 2025

   Thank you so much for taking the time to leave us a five-star rating! We appreciate your support and are delighted that you enjoyed your experience at our restaurant. If you ever have specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back for another fantastic dining experience.
   

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9. D

   Dariella

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really beautiful place, service was outstanding and the food and having a whole menu being gluten free was amazing and very tasty Highly recommended
   

   Chicheria Mexican Kitchen - WestsideResponded on January 26, 2025

   Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the ambiance, exceptional service, and our fully gluten-free menu. It means a lot to us that you found the food both delicious and accommodating to your dietary needs. Your recommendation is truly appreciated, and we look forward to welcoming you back soon for another wonderful experience!
   

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10. A

    Alba

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 24, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The chef (Juan G) is a rock star! Amazing food (tuna tostada and his ceviches), great place, cool music, awesome margaritas, from the hostess to the Jefe (another great Juan) the place have the nice warm service that are able to acomódate you and your friends and still sophisticated to take your bom bom. Totally going there again. Happy hours toooo. I’m just happy that a place like this exists in ATL.
    

    Chicheria Mexican Kitchen - WestsideResponded on January 27, 2025

    Wow, thank you for such an enthusiastic review! We’re absolutely thrilled that you had an amazing experience with us. Chef Juan G truly is a rock star, and we’re so glad you enjoyed his creations like the tuna tostada and ceviches—they’re definitely crowd favorites! It’s wonderful to hear that our team made you feel welcome and provided the warm, sophisticated vibe we strive for. And we’re glad the margaritas and happy hour hit the spot too! We can’t wait to have you back with us. Bring your friends, your bom bom, or just yourself—we’ll be ready to make your next visit just as special!
    

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