CIEL

Review summary

1. W

   William

   Baltimore

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   After being seated, my wife’s chair got hit by waiters/service workers twice, because they sat us in a high traffic area where restaurant staff walk through constantly. After the second hit to the chair, I requested that can be moved to another area, which they did (high top table), however they sat us right next to the stairs which seemed to be a popular hangout for the workers when taking a break, so every conversation they had, we heard. Also, while sitting at the high top table, my wife’s chair was hit twice by staff because the restaurant is so cramed. To continue, during the hour that we were there, we had around 5 different waiters attending to our service, which lead to them asking us more than twice if we needed something that we already ordered. Lastly, we had reservations at 7pm, and they were still setting up and having a meeting, which the hostess told us. The food was good, especially the steak and shrimp appetizer, but the experience was mediocre at best.
   

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2. V

   Vernett

   Houston

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and very romantic setting performances and entertainment were great even valet super helpful
   

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3. G

   Gregg

   Houston

   1 review

   3.0

   1 review

   Dined on November 30, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Food was okay.. wouldn’t go for the food again not even apps. Only go for drinks, the service was amazing all of the staff was welcoming.
   

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4. C

   Crystal

   Houston

   2 reviews

   3.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   This was our third time coming and the first two times were a pleasant experience but this one was not unfortunately. Our waitress was all over the place and didn’t tend to our table very well. The entertainment was a repeat as before so that was nothing new. They do not support our military personnel. It’s about the all mighty dollar to them. Not about pleasing their customers.
   

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5. J

   Janine

   Houston

   7 reviews

   5.0

   7 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing ambiance ! Great service ! Would definitely return! Jenny was amazing from the beginning and I enjoyed my birthday!
   

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6. G

   Gustavo

   Houston

   3 reviews

   2.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We have been there many times and this time it appears the overall experienced dropped 3 notches. Music was very loud compared to other times, the disc jockey was more untuned with himself and not watching the crowd. Music selection was weak compared to the ambiance.
   

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7. Y

   Yano

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Made reservations for 9:15pm didn’t get service till 9:40pm had to speak with the manager, ended up leaving overall not bad a place with good ambiance, just poor service
   

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8. L

   Louis

   Houston

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time for my birthday with my friends !
   

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9. P

   Priscilla

   Las Vegas

   1 review

   2.0

   1 review

   Dined on November 11, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I went with my girlfriends to celebrate my birthday and the last time I went there on a busy night the waiter told us we had to get a $300 bottle for it to come with a show so I get a bottle and the waiter tells me I need to spend $500 on one bottle even though it was my birthday . Was super disappointed the service wasn’t as good as the previous time I went there and didn’t feel special at all here on a birthday. Was completely let down by the service with food and my bottle.
   

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10. D

    Denise

    Houston

    1 review

    3.0

    1 review

    Dined on November 3, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Food was good but not worth the price. Server forgot to bring a drink, bread for the table, and ordered appetizers incorrectly so we had to wait to receive most of what was missing until we were almost done eating. Vibe is nice, shows are every 30-40 mins but very short.
    

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