Ciera Steak and Chophouse - Bally's Lake Tahoe

Review summary

1. T

   Tim

   Tahoe

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding experience. From check-in with Joey to Jessica's service, everything made for a memorable evening.
   

   Is this helpful?

2. N

   Nancy

   VIP

   Tahoe

   29 reviews

   5.0

   29 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good restaurant located in a dated casino. Booths with privacy curtains interesting.
   

   Is this helpful?

3. C

   Cathy

   Nevada

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was on point! Loved the food! The Steak was tender and flavorful. The crab cake was perfectly seasoned and flavorful. Everything was fresh and flavorful! John our server and his back waiter were excellent and made the food taste even better with such quality attentive service without ever being intrusive. We will definitely be back. This is our new gem get-away! Thank you for a wonderful evening!
   

   Is this helpful?

4. L

   Lee

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both my wife and I had the Chilean Sea Bass and it was delicious. Service was wonder and the wine selection great.
   

   Is this helpful?

5. M

   Michelle

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Walking through the casino to the restaurant was eye opening buckets everywhere, water dripping from the ceiling just overall run down and not inviting. The restaurant was nice once you got inside. Service was okay not really any interaction with our server other than to take our order. The food was not very good at all. Ordered a wedge salad that was swimming in dressing had I known they put a layer on top of the wedge I would have asked for it on the side, way too much dressing in my opinion. Ordered a filet medium and it was well done and dry all the way through. My husband ordered the prime rib medium and was only very slightly pink in the very center. We've eaten here a few other times when in Tahoe but it sure has gone down hill. For the prices they charge there are plenty of other restaurants you can go to and get better food and service definitely not worth the money.
   

   Is this helpful?

6. M

   Mark

   Phoenix

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 4

   We showed up 15 minutes before our 7pm reservations and was told the table was still occupied. I noticed an open private booth area (same as what we reserved) but was still told there was none ready. Even though there was a booth available when we arrived. We patiently waited for our table, we then sat by and watched about 5 different guests who had 7pm reservations as well or none at all get sat before us. We continued to wait patiently but after about 35 minutes of waiting, I saw the manager sit a couple who barely walked in with 7pm reservations in the booth that was empty when we arrived, while we had to continue to wait for the same booth. The manager was very unprofessional and did not comment on why they were sat before us. I told the host this and he agreed that was unprofessional and not fair. We sat at 7:30pm.
   

   Is this helpful?

7. J

   Justin

   Tahoe

   1 review

   1.0

   1 review

   Dined on February 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We are a younger couple having a celebration our waiter took about 15 minutes to first come over to us, did not say his name all he said was ready to order? So we ordered my 12oz filet that I ordered at a medium temperature came out well well done and it was only a 8oz so they took it back and brought me another steak about 25 minutes later and it was pretty much raw. Our waiter checked up on all the older couple’s non stop while he walked rite past us like we weren’t there.
   

   Is this helpful?

8. S

   Shannon

   Sacramento

   1 review

   2.0

   1 review

   Dined on February 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   We’ve been here several times and have always had a great experience. This time however, food was cold. For the price you pay you shouldn’t have cold food. Service was excellent though.
   

   Is this helpful?

9. L

   LISA

   Hawaii

   1 review

   3.0

   1 review

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Made a reservation through OpenTable and arrived on time. Upon arriving we noticed that there were booths with curtains and I immediately requested to be seated there only to be told no because they were already reserved. After being there for over an hour, only 2 parties showed up and used the booths and there was probably 10 booths in total. I was also going to get the King crab legs only to be told that I would receive a total of 2 and that it was $150.00. This was rediculous in my opinion. Other than those complaints, our service was good.
   

   Is this helpful?

10. J

    Jocelyn

    Tahoe

    2 reviews

    5.0

    2 reviews

    Dined on January 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service and food was incredible. Worth visit
    

    Is this helpful?