City Cellar Wine Bar & Grill - West Palm Beach

Review summary

1. J

   Jil

   VIP

   Portland

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   wine cellar was a great night out food was very good. reasonably priced. big portions and service was excellent. great location in rosemary square and a fun place to dine with other couples
   

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2. R

   Rob

   VIP

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was excellent. Service was good and prompt. Food was tasty and well prepared. If you are going for wine and its presentation. There is a little work that needs to be done here. Several of the wines are not available and the presentation of them needs some work. I thought from a restaurant with wine in the name I would get a better wine experience.
   

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3. M

   Maggie

   West Palm Beach

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Food took over an hour and was cold. The manager never came to check on us
   

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4. V

   Vanessa

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience and service. The food was delicious. We ate the meat and pasta.
   

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5. L

   Lani

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Was not worth coming for New Year’s Eve. Servers were short staffed or overworked.
   

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6. T

   Tara

   Charlotte

   6 reviews

   1.0

   6 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   I never write bad reviews, but last night at City Cellar was TERRIBLE. I typically dine at City Cellar at least 1-2 times per month. We ended up sitting at the bar, which has usually been a good experience in the past. It took at least 45 minutes to get water and a drink after sitting down. The bartender was serving people who sat down after us and apparently has not been trained to use any type of systematic approach on how to serve the people who sat down 20-30 minutes prior to the others. We ordered a cheese board, which took about another 30 minutes to come out. The bartender never checked on us. He was too busy discussing all of his piercings to the two women beside us. Some lady brought us bread that WASN’T EVEN BAKED ENOUGH and the middle of the bread was still dough, and tried to take the menus, even though we hadn’t ordered dinner. We had to flag the manager down to order second round of drinks an hour and 45 minutes into this visit. We only ordered salads and a side of french fries because after having bread that wasn’t even baked thoroughly, I didn’t think food here would actually be a good idea. 2 hours and 20 mins later, I had to get up and go find the manager to ask for our checks. He had the AUDACITY to pre click the button for 22% or either 25% tip prior to me giving him my card to pay. This was a TERRIBLE experience and City Cellar should be ashamed of how they provided service that I watched for 2.5 hours to many people there last night. I know it was New Year’s Eve, but a lot of that could have been prevented. I am VERY patient, and again have never even written a bad review for any buisness but last night deserves this review.
   

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7. S

   Sian

   VIP

   Houston

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an amazing experience! I loved that they took the time to ensure my food was cooked with care as I have a severe nut allergy. The service was great for an extremely busy night. Can’t wait to Go back
   

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8. J

   Jennifer

   VIP

   West Palm Beach

   119 reviews

   5.0

   119 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous dinner … we enjoyed the kale salad, the 8 oz filet and the parmesan snapper, along with the champagne cake for dessert. The grapefruit martini was wonderful as well! We thought they did an amazing job sticking to the reservations and handling the high demand for New Year’s Eve. It was very busy but the food and service were flawless!
   

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9. J

   James

   VIP

   Minneapolis

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   I was disappointed in that I made reservations weeks prior and when we got to the restaurant last night they pushed a round and square table together for us right in the path of all the orders coming out of the kitchen. Waiters hit us in the head a few times trying to get around us. Of all the beautiful tables a booths - we got stuck in the open!
   

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10. D

    Dominique

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent, bonne portion belle qualité de nourriture
    

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