Clay's Kitchen & Bar

Name: Clay's Kitchen & Bar
Address: 22-24 Prospect Street Caversham, Reading, Berkshire, United Kingdom, RG4 8JG
Telephone: 0118 947 6060
Price range: De 26 £ à 40 £
Rating: 4.5

4.5

4,5

849 commentaires

De 26 £ à 40 £

Indienne

Effectuer une réservation

2 personnes

19 déc. 2024

19 h 00

Réservée 5 fois aujourd'hui

Bien pour les occasions spéciales
La perle du quartier
Idéal pour les groupes

Welcome to Clay's Kitchen & Bar, and we look forward to serving you.
Our food is modern Hyderabadi cuisine ( a southern region of India) and some exciting small plates from different streets and homes of all the regions of India.

Our food has received praise from Jay Rayner, Grace Dent, William Sitwell, and Tom Parker Bowles and excellent reviews in the Guardian, Observer, and Delicious magazine, among others.

We are also a pub so you can come in for drinks.

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires

Style de restauration
Décontracté
Prix
De 26 £ à 40 £
Cuisines
Indienne, d'Inde du Sud
Heures d'ouverture
Dîner sam. 13H00–15H00 Souper mer., jeu. 17H00–23H00 ven., sam. 17H00–23H30
Numéro de téléphone
0118 947 6060
Site Internet
http://clayskitchen.co.uk/
Options de paiement
Mastercard, Visa
Dress code
Tenue de VIlle
Chef de cuisine
Nandana Syamala

Lieux
22-24 Prospect Street, Caversham, Reading, Berkshire RG4 8JG
Quartier
Lecture
Parking details
Stationnement privé
Renseignements supplémentaires:
Bar complet, Bière, Options sans gluten, Végétalien, Vin

L'opinion de 849 personnes

Évaluation globale (notes et commentaires)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes

4.5

4,5 selon des cotes récentes

4,5Nourriture
4,6Service
4,1Ambiance
4Valeur

Bruit • Dynamique

Aimé pour

Berkshire
Innovant
Berkshire
Sain
Berkshire
Plats végétariens
Berkshire
Animé
Reading
Les plus réservés

849 commentaires

J
Jenny
Berkshire
5 commentaires
5.0
5 commentaires
Y est allé il y a 5 jours
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Fantastic food, service was professional and friendly. Great to have authentic food and veer away from the average selection of dishes.
Ce commentaire est-il utile?
D
Dhirendra
Berkshire
1 commentaire
1.0
1 commentaire
Y est allé il y a 5 jours
1. Cote globale 1
2. Nourriture 2
3. Service 1
4. Ambiance 1
I am compelled to share yet another disappointing experience at Clay's Kitchen, marking the fourth instance of poor hospitality. Despite the undeniably good food, the behavior of the lady managing the business has made it impossible to continue visiting this establishment. During our recent visit, we planned to share dishes as a group, which is common and reasonable in Indian dining. However, the manager insisted adamantly that we order five mains for five people, disregarding our preferences entirely. When we asked for clarification, she became hyper and defensive, making the interaction extremely uncomfortable. To make matters worse, she said, "You must order the mains. I don't care if you pack it or take it away." This would have been bad enough, but in a previous visit, they refused to provide take-away boxes even after multiple polite requests. Additionally, her attitude towards guests is noticeably biased. She shows preferential treatment to white-skinned customers, visiting their tables regularly, while ignoring guests of other ethnicities, including Indians. This discriminatory behavior is disheartening, especially in a restaurant that serves Indian cuisine. In a previous incident, a colleague opted not to pay the service charge due to unsatisfactory service. The manager made an unnecessary and loud fuss over this, further showcasing a lack of professionalism and customer care. The final straw was when we expressed dissatisfaction with our treatment and the manager dismissively stated that she "does not care" about our experience and that we were "not bound to come." Such an arrogant and apathetic attitude towards patrons is shocking and unacceptable. the manager has singlehandedly ruined every evening and occasion we’ve chosen to dine here. This place clearly does not value customer relationships or hospitality, and it’s simply not worth the stress and disrespect. Avoid this place if you value a welcoming and courteous dining experience. Pathetic overall.
Clay's Kitchen & BarA répondu il y a 1 jour
Thank you for acknowledging our food is excellent. We use top-quality ingredients and take great care in cooking. We pay our staff well, and our overheads are very high, leaving slim margins. A table of 5 ordering only three mains, no starters doesn’t help us survive. We need each person at a table to order at least one dish—it’s fair and clearly stated on our menus and in the booking terms. We have ALWAYS offered takeaway boxes for leftover food for 6 years. When I explained this, you became aggressive and demanded proof which was shown to you. I was alone, facing five people refusing to understand or respect our policy. We treasure all guests but don’t tolerate misbehaviour. I felt too uncomfortable to return, but our staff checked on you regularly. I hope this helps in understanding.
Ce commentaire est-il utile?
i
iain
Berkshire
2 commentaires
3.0
2 commentaires
Y est allé il y a 7 jours
1. Cote globale 3
2. Nourriture 3
3. Service 4
4. Ambiance 3
i have to say i was disappointed with my visit to clays because i am comparing it to the culinary event that a visit to your restaurant inspired when you were based in your other restaurant location in reading. i regarded the old clays as the best indian restaurant i had ever been to. the food was inspirational, extremely well presented and never failed to surprise. yesterdays experience was more mediocre. more like a standard Indian restaurant visit. still above average but a disappointment for the reasons highlighted above. service was enthusiastic, attentive and polite but staff didnt really know much about the food and had to check when we asked questions on the details. maybe i am being picky. i do hope you take this feedback to heart because what you used to provide in the other site was genuinely excellent.
Ce commentaire est-il utile?
S
Sarah
Londres
13 commentaires
5.0
13 commentaires
Y est allé le 6 décembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
What fabulous fabulous food!! Absolutely stunning, everyone in our party loved all the dishes. I was lucky to have some leftovers to take home (i always over order!). Staff were so friendly despite the restauarnt being full, very reasonably priced we thought. Had heard people say the restaurant was echoing and lacked ambience but we thought it was fine, a noisy place but thats because everyone was enjoying themselves and having a good time. Would highly recommend and we will be back! Thank you!
Ce commentaire est-il utile?
S
Sarah
Londres
1 commentaire
5.0
1 commentaire
Y est allé le 6 décembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Great atmosphere, great food and service was top notch. A really lovely place to celebrate a special occasion.
Ce commentaire est-il utile?
B
Barney
Oxford
5 commentaires
5.0
5 commentaires
Y est allé le 6 décembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
always great food. Good to see it so busy. Service excellent.
Ce commentaire est-il utile?
R
Rajiv
Berkshire
1 commentaire
5.0
1 commentaire
Y est allé le 29 novembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Outstanding service and consistently delicious food every time we come
Ce commentaire est-il utile?
K
Kelly
VIP
Londres
3 commentaires
5.0
3 commentaires
Y est allé le 28 novembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
Another gorgeous meal at Clays. We were out with a vegetarian friend and she was delighted to have so much choice (happy meat eaters, too).
Ce commentaire est-il utile?
O
Ollie
Bristol
2 commentaires
3.0
2 commentaires
Y est allé le 23 novembre 2024
1. Cote globale 3
2. Nourriture 5
3. Service 5
4. Ambiance 5
Great place, lovely interior and food was really good! but the prices are outrageous for Caversham, 3 of us ate with 2 drinks each and it was £160 total. a curry with rice is about £25 per person, it's the type of price I would pay at the Shard in London but not on prospect street in caversham
Ce commentaire est-il utile?
L
Lucy
Berkshire
1 commentaire
5.0
1 commentaire
Y est allé le 23 novembre 2024
1. Cote globale 5
2. Nourriture 5
3. Service 5
4. Ambiance 5
We always have an excellent meal and experience at Clays. The food is absolutely delicious and there is a lovely atmosphere, with a warm welcome. I highly recommend visiting.
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FAQ

Vous pouvez commander directement une livraison à domicile chez Clay's Kitchen & Bar en utilisant le bouton « Commander en ligne ».

Le restaurant Clay's Kitchen & Bar a été coté 4,5 étoiles par 849 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable.

Effectuer une réservation

2 personnes

19 déc. 2024

19 h 00

Réservée 5 fois aujourd'hui

Commande en livraison ou à emporter

Carte Google pour le restaurant Clay's Kitchen & Bar

22-24 Prospect Street, Caversham, Reading, Berkshire RG4 8JG

Sections du restaurant

Informations supplémentaires

Quartier
Lecture
Heures d'ouverture
Dîner sam. 13H00–15H00 Souper mer., jeu. 17H00–23H00 ven., sam. 17H00–23H30
Prix
De 26 £ à 40 £
Cuisines
Indienne, d'Inde du Sud
Style de restauration
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement privé
Options de paiement
Mastercard, Visa
Chef de cuisine
Nandana Syamala
Renseignements supplémentaires:
Bar complet, Bière, Options sans gluten, Végétalien, Vin

Site Internet
http://clayskitchen.co.uk/
Numéro de téléphone
0118 947 6060

Clay's Kitchen & Bar

Effectuer une réservation

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires

Menu

L'opinion de 849 personnes

Évaluation globale (notes et commentaires)

Aimé pour

FAQ

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Est-ce que le restaurant Clay's Kitchen & Bar accepte les réservations présentement?

Effectuer une réservation

Commande en livraison ou à emporter

Sections du restaurant

Informations supplémentaires