COAST at Ocean House

Review summary

1. T

   Troy

   VIP

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   A subpar experience all around. It started with our arrival. We were asked to wait in the lobby, even though we arrived less than 10 minutes before our reservation and our table was clearly empty. No one asked to take her coats. When we were seated in the restaurant we draped our wall long coats over the back of our chairs. Not exactly elegant. The evening had been billed as having harp music; when we arrived, the harpist was leaving. I understand a harpist can’t necessarily play for hours, but what followed was Whitesnale’s “is this love” drifting in from the next room. Followed by a succession of similar songs. Which also was incongruous with not only the advertisement, but the reality of a multicourse elegant meal. Service was marginal. The food was good, and there was a lot of thought and work that went into compiling the dishes, but ultimately most of them didn’t work. The wine pairings were fine but did not warrant the price. I’m happy to spend $800 on dinner and do so regularly, but expect and usually get far more than what I got at Coast.
   

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2. T

   Thomas

   VIP

   New York City

   23 reviews

   5.0

   23 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Absolutely fantastic as always! Food was excellent and service was exceptional
   

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3. B

   Betsy

   VIP

   Greater Boston

   51 reviews

   5.0

   51 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my husbands birthday. Everything was so lovely! The food was outstanding, service was warm, welcoming and exceptional. They really made for a special evening.
   

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4. B

   Barbara

   VIP

   New York City

   42 reviews

   5.0

   42 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Coast was an absolute delight! The food and service were incredible, and it was such fun!
   

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5. M

   Michelle

   VIP

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening being educated on the nuances of Port wines…..and enjoying the culinary pairings. Perfection….😊
   

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6. J

   Jeff

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A wonderful experience. Our waitress was very attentive and friendly but at times it was difficult to understand her, especially when describing the course. Overall the wait staff was outstanding.
   

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7. j

   john

   VIP

   Central Coast

   4 reviews

   5.0

   4 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Terrific service. Sommelier got us a wonderful Cabernet off the wine list. Christmas dinner done right. Pricey but worth it.
   

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8. A

   Arthur

   VIP

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding in every way. Great food and service, and the place is great. Exceeded expectations.
   

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9. S

   Sonya

   New York City

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible service, food and atmosphere. Cannot wait to come back.
   

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10. B

    Bob

    Washington DC

    21 reviews

    2.0

    21 reviews

    Dined on October 20, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 5

    We attended the Billecart-Salmon champagne dinner. Service was excellent, however (once again) the food fell short. The Jonah crab and caviar dish was excellent, followed by a scallop crudo with apple plate that was awful and had nothing to do with champagne served. Sent it back. The fried chicken dish with a trio of aioli’s was good, but had no pairing with rose champagne served. Finally, the pork tasting dish had horribly overcooked pork tenderloin that was tough and dry. Other items on plate were good. Champagne tastings were slight (to say the least). A few sips at best. No champagne was poured for dessert items, despite being listed on on-line menu for event. Overall, we were disappointed, especially given the price.
    

    COAST at Ocean HouseResponded on October 26, 2024

    Dear Bob, Thank you for your review of your experience at COAST. We appreciate you taking the time to share this with us as it allows us the opportunity to improve upon our imperfections and reflect on the areas that we have met the standards that we set forth for ourselves. We apologize for not meeting each standard that we intend to fulfill with our guests' satisfaction at the forefront of our focus. Your remarks about the issues that you experienced will be addressed with the management to ensure we may make all necessary changes to assure our guests' satisfaction with each experience in their entirety. Please accept our sincere apologies for where we have fallen short, and we hope to welcome you back in the future. Kindest Regards Dant Hirsch President and Managing Director
    

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