Copperleaf Restaurant & Bar

Review summary

1. R

   Reba

   Portland

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice ambience. Polite wait staff. Salad was disappointing. The gem salad had a vinaigrette dressing that was acidic and did not complement the salad ingredients. Offering some type of bread or cracker with the salad wound greatly enhance it, too. We did order the baguette half way through the meal, and it was very good. We had to request it, though.
   

   Copperleaf Restaurant & BarResponded 2 days ago

   Dear Reba, Thank you for taking the time to review your recent dining experience at Copperleaf Restaurant! We are so happy to read you enjoyed the ambiance and our polite waitstaff. We are disappointed to read that the salad was not to your liking. We pride ourselves on delivering great service, but also great food and our commitment to making improvements when we don’t get it right the first time. We appreciate your feedback. If you would like to discuss your experience with us further, please contact our hotel manager, Byron Pihuave, at your earliest convenience. Kind regards, Copperleaf Team
   

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2. B

   Beverly

   Hawaii

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved our dinner and service. The duck and was excellent my husband too loved his chicken.
   

   Copperleaf Restaurant & BarResponded 2 days ago

   Thank you, Beverly, for taking the time to review Copperleaf Restaurant! We are so happy to read you loved your dinner and service, especially the duck and chicken dishes. We look forward to your return! Kind regards, Copperleaf Team
   

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3. D

   Donna

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a hidden oasis of NW ambiance. The service and food were wonderful. The coffee could have stronger and hotter but they were generous with refills and happy to provide decaffeinated.
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello Donna, thank you for the wonderful five star review! We're delighted to hear that you enjoyed the food, the friendly service, and the coffee! It'd be our pleasure to have you back for another amazing meal in the near future! Cheers! The Copperleaf Team
   

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4. D

   David

   Seattle

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always stay at Cedarbrook and have dinner in the Copperleaf while passing through SeaTac. My most recent visit was during three large Christmas parties, so every available employee was on duty. In spite of what should have been total chaos, I was able to enjoy a great meal with Marco and the staff. What a wonderful place to stay and relax.
   

   Copperleaf Restaurant & BarResponded 4 days ago

   Hello David, thank you for the amazing five star review! We're delighted to hear that you loved your meal at Copperleaf, including the service Marco provided! It'd be our pleasure to have you back for another amazing meal in the near future! Sincerely, The Copperleaf Team
   

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5. E

   Elizabeth

   Seattle

   8 reviews

   3.0

   8 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food was not very good this visit which was a disappointment. The portions of the starter salad was like a meal salad and could be halved, or should be shared salad. Ravioli were not very flavorful and all of the greens and other things on top did not complement the dish. Overall not great food. The server was excellent and the site very nice with the fire going for holiday.
   

   Copperleaf Restaurant & BarResponded 2 days ago

   Dear Elizabeth, Thank you for taking the time to review your recent dining experience at Copperleaf Restaurant! We are so happy to read your server was excellent and you enjoyed the ambiance of the fireplace for the holiday season. We are disappointed to read that the meal was not to your liking. We pride ourselves on delivering great service, but also great food and our commitment to making improvements when we don’t get it right the first time. We appreciate your feedback. If you would like to discuss your experience with us further, please contact our hotel manager, Byron Pihuave, at your earliest convenience. Kind regards, Copperleaf Team
   

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6. G

   Giana

   Hawaii

   7 reviews

   1.0

   7 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   I was fooled by reviews again. I brought 7 of my family expecting what I read from the reviews paying $980 It was like small hotel breakfast.. I’ve been lots of hotel buffets but it was quite embarrassing to my family this time. We all agreed that the food was not good and the atmosphere was not like cozy or anything.. it was just a small hotel breakfast buffet i would say cost about 30-50 dollars max. I have nothing else to say but really hate the wrong reviews.
   

   Copperleaf Restaurant & BarResponded 7 days ago

   Hello Giana, thank you for taking the time to leave us your valuable feedback. We regret to hear that your experience for our Thanksgiving at Copperleaf was anything short of amazing. We pride ourselves on delivering exceptional service, but also on our commitment to making improvements when we don't get it right the first time. We’d love to hear more about your visit. Please feel free to contact our General Manager, Byron Pihuave via private message on OpenTable. We look forward to connecting. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide. Sincerely, the Copperleaf Team
   

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7. J

   Janis

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Adrianna was great. The table mates next to us were very nice.
   

   Copperleaf Restaurant & BarResponded on December 1, 2024

   Hello Janis, thank you for the amazing five star review! We're thrilled to hear that you loved your meal with us, including the great service Adrianna provided. It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

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8. ET

   EdwardT

   Seattle

   5 reviews

   3.0

   5 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We’ve been coming here for years. It is reliably good food and an experience and setting that our friends and family enjoy. This year for Thanksgiving was slightly different. Our reservation was for 4pm however we waited in a long line for almost thirty minutes to be seated. From what I gathered, they were seating for the buffet in 3-4 groups throughout the day. It was not as enjoyable as the past and we felt rushed in that we had to get in and get out before the next group was to enter. This style also caused lots of traffic out front and really stacked up the folks visiting the buffet. We’ll think again when planning our next holiday. The food was 8 out 10. The price was outrageous. I know the cost of everything is up, however, $130 per person was too much given the entire experience. We knew the cost going in but were hoping for an experience that would justify the price, not cram in folks like cattle. I think we’ll keep this place in mind for regular dinner, happy hours, and give them some time to rethink their approach to holidays. In talking to the staff they seemed to feel the same. We witnessed a few staff and managers having some heated conversations which was unexpected.
   

   Copperleaf Restaurant & BarResponded 7 days ago

   Hello Edward, thank you for taking the time to leave us your valuable feedback. We regret to hear that your experience for our Thanksgiving at Copperleaf was anything short of amazing. We apologize that you felt rushed and crammed during what was supposed to be a special holiday meal. We pride ourselves on delivering exceptional service, but also on our commitment to making improvements when we don't get it right the first time. We’d love to hear more about your visit. Please feel free to contact our General Manager, Byron Pihuave via private message on OpenTable. We look forward to connecting. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide. Sincerely, the Copperleaf Team
   

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9. E

   Edi

   Seattle

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The special holiday buffet is FABULOUS. Name a thanksgiving food, they had it. Freshly shucked oysters, snow crab claws, carved to order turkey and roast beef, sides galore, crème brûlée and so much more. It was very festive and worth every penny!
   

   Copperleaf Restaurant & BarResponded on December 1, 2024

   Hello Edi, thank you for the glowing five star review! We're delighted to hear that you loved your Thanksgiving meal with us, including the wide selection provided and festive atmosphere! It'd be our pleasure to host you for another amazing meal in the near future. Cheers! The Copperleaf Team
   

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10. H

    Heather

    Chicago

    5 reviews

    vip
    3.0

    5 reviews

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5

    Came for the Thanksgiving buffet. Overall it was good, but didn't quite meet expectations—especially for the price. The good: - The lodge itself is lovely. The grounds of the place are lovely, and the view out of the ballroom windows was so perfectly autumn. Great ambiance. - The food quality was pretty good overall. The mashed potatoes and vegetable dishes were absolutely delicious. The seafood bar was definitely a highlight. The shrimp were huge and so good. Dessert too—the spiced creme brûlée and tiny pumpkin pie tarts were amazing. The bad: - Getting in for the seating time seemed unnecessarily complicated—instead of checking in as people got there and being given a table number, everyone was just milling around until it was time and the host had to individually hand out table numbers to the large crowd. Probably took 10min for us to actually get in there! - Sadly the prime rib I got was not at all tender, which was a bummer. I did see other people who appeared to have nicer cuts, so maybe it was just me. Salad bar/appetizers were just ok. Nothing special there, but good to have healthy options. The just ok - Beverage service was fine. The servers seemed quite lost when it came to handing out drinks, which was odd considering the table numbers! We were asked if we ordered cocktails multiple times, but they were for tables around us. - Our table seemed small for 3 people at a buffet. It seemed that we were sat at a table for two, which was cramped. Suggestions: - Definitely need to streamline the check-in process for seating times. - Would love to see a salmon option for the main protein, and also mac and cheese! Overall a fun Thanksgiving experience, but for the price I'm not sure if I'd go again.
    

    Copperleaf Restaurant & BarResponded on December 4, 2024

    Dear Heather, Thank you for taking the time to review your recent dining experience at Copperleaf Restaurant! We are so happy you enjoyed the Lodge, the gardens and grounds, the ambiance, and the amazing food options offered at our Thanksgiving buffet. We regret to read the check-in process, and the timing of the service was not to your liking. We’d love to hear more about your dining experience. Please reach out to our hotel or restaurant manager at your earliest convenience. We look forward to connecting. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide. Kind regards, Copperleaf Tam
    

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