Coppin's - Hotel Covington

Review summary

1. B

   Betsy

   Norfolk/Suffolk

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter and I had a spectacular meal. From the warm pear poached salad appetizer, her steak, my scallops with beets, and the pumpkin creme bruleé, everything was delicious. Oh, and the drinks were on point. Michelle, our server, was friendly, attentive, and professional. If you haven't been here...GO!
   

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2. M

   Marlene

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and Steve our server was fantastic. I can’t wait to go back.
   

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3. K

   Kelly

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent—shout out to Carina—and the food was excellent and enjoyed by the whole party. The one suggestion is to bring back at least one vegan entree.
   

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4. H

   Hannah

   Cincinnati

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Coppins made our anniversary dinner celebration so special and the food was absolutely delicious!
   

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5. S

   Susan

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was great! I had the chicken sandwich and my friend had the Italian sandwich. He said it was the best Italian sandwich he's ever had. Lisa was great and I think she was covering most if not all of the dining room. I'll be back with my husband!
   

   Coppin's - Hotel CovingtonResponded 3 days ago

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed your lunch and that your friend loved the Italian sandwich – we’ll be sure to pass that compliment along to our kitchen team. Lisa will be so happy to hear your feedback as well; she always does her best to make sure everyone has a great experience. We can’t wait to welcome you and your husband back soon! -Kristy M, Coppin's General Manager
   

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6. R

   Ron

   VIP

   Cincinnati

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Genesis gave great service and we really enjoyed our experience at Coppin’s.
   

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7. C

   Colette

   Cincinnati

   6 reviews

   5.0

   6 reviews

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always sit in the solarium and this time we were lucky enough to get our favorite server. He always remembers us and has something to recommend. The setting, the menu, and the service are just a delight.
   

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8. H

   Henry

   Cincinnati

   6 reviews

   4.0

   6 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We dined here New Year’s Day for dinner. It’s beautiful and comfortable. We ordered the meatball appetizer, which was delicious but we felt it was served a tad on the cool side. The entrée of salmon was perhaps a tad overcooked but the crusted duck was perfection. The caramel cider cheesecake dessert is very rich. We had nightcaps at the bar and enjoyed the seasonal dark Manhattan made with a dark stout beer reduction, very warming on a cold winter evening. Friendly and prompt service from the staff.
   

   Coppin's - Hotel CovingtonResponded on January 3, 2025

   Thank you so much for taking the time to share your feedback! We're so glad you found the atmosphere beautiful and comfortable, and it's wonderful to hear that you enjoyed the duck and our seasonal Manhattan. We truly appreciate your comments about the meatball appetizer and the salmon, and we'll certainly take that into consideration as we always aim to perfect every dish. It’s great to know you had an overall enjoyable experience, and we’re grateful for your kind words about our staff’s service. We’d love to welcome you back soon! Happy New Year, and thank you again for your visit! -Kristy M, Coppin's General Manager
   

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9. D

   Dennis

   Coastal Georgia

   2 reviews

   5.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went on New Years Eve!! The service was great and waitress very friendly, Had their salmon and it was delicious !!!! Had a great time!!
   

   Coppin's - Hotel CovingtonResponded on January 3, 2025

   Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us on New Year's Eve. It's fantastic to know that you enjoyed the salmon and that our service stood out to you. We always aim to make every visit special, and we're so happy we were able to do that for you. We hope to welcome you back again soon! Happy New Year! 🎉 -Kristy M, Coppin's General Manager
   

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10. S

    Shannon

    VIP

    Louisville

    3 reviews

    4.0

    3 reviews

    Dined on December 31, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    First off, Jami was an amazing server! She did not seem to be supported by her bussers or assistants. Associates walking around looking for something to do but not doing much. We needed bussing and had to ask someone to clear our appetizer and salad plates. The lights could’ve been dimmed for better ambience. Overall, a nice dinner but could have been better!
    

    Coppin's - Hotel CovingtonResponded on January 1, 2025

    Thank you for your feedback! We're so glad to hear that Jami made a positive impact on your experience — we'll be sure to pass along your kind words to her. We truly apologize for the lack of support she had from the team, and we'll address this with our staff to ensure that all guests are attended to promptly. We also appreciate your input on the lighting; we'll look into creating a more relaxing atmosphere for future visits. We hope to welcome you back soon for an even better experience! -Kristy Maurer, Coppin's General Manager
    

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