Coppin's at Hotel Covington

Commentaires sur le restaurant Coppin's at Hotel Covington de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Megan

   Cincinnati 1 commentaire

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We loved our surroundings and our server..everyone was very nice to us
   

   Coppin's at Hotel CovingtonA répondu il y a 1 jour

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the surroundings and that our server made your experience even better. It's always wonderful to know that our team provided a friendly and welcoming atmosphere. We look forward to having you back soon for another great experience! -Nicol M Coppin's Manager
   

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2. s

   stephanie VIP

   Cincinnati 9 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 5

   Really was excited about trying this restaurant for brunch. The service was tremendously slow. It took about seven minutes for someone to come our table. Introduced yourself then from there about another 10 to 15 minutes before we can get our order placed. My coffee took almost 10 minutes to come. I ordered a latte. Then once our food finally came we never seen our waitress. I had to ask somebody for my check cause we really need to get going. I asked for my eggs to be cooked over. Well hard with no yolk. They came with runny yolk, I couldn’t even get my waitress back to let her know about that. For the first time, this was not great service. Maybe next time if I decide to come, it’ll be a little bit better.
   

   Coppin's at Hotel CovingtonA répondu il y a 1 jour

   Thank you for sharing your experience with us. We sincerely apologize for the delays you encountered during your visit—it’s certainly not the experience we want to provide our guests. We completely understand your frustration, especially with the slow service and the issue with your eggs. Your feedback is incredibly valuable, and we're sorry that we missed the mark in delivering timely and attentive service. We will definitely address these concerns with our team to improve the efficiency of our service and ensure that all requests, including special cooking instructions, are handled properly. Thanks again for bringing this to our attention. We truly hope your next visit will be much better feel free to reach out to us when you decide to return! -Nicol M Coppin's Manager
   

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3. E

   Erika

   Cincinnati 19 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   The food was good. I ordered the yogurt with berries and house made granola and a side order of eggs. My husband had a tradition breakfast with eggs, fruit, sausage and sourdough toast. The portions were large and the food was fresh. But IMI at a hotel, you’re always going to pay a little more. Not sure I’ll go back any time soon due to the service. There was a large bridal party having breakfast assigned to our server. It left her no time at all to take care of us. There were two others servers who came by to get us drinks and apologize on our servers behalf. And, I had to flag down the hostess for a refill on coffee before anyone even took our order. We saw our waitress for all of five minutes, if that. Another server should’ve been assigned to our table. There were plenty of others working. We felt incredibly ignored which is a shame when you’re spending $50+ on breakfast.
   

   Coppin's at Hotel CovingtonA répondu il y a 1 jour

   Thank you for sharing your detailed feedback. We're so glad to hear that you enjoyed the food! However, we deeply apologize for the service experience you described. We strive to provide attentive and timely service to all of our guests, and it's clear that we missed the mark during your visit. We truly appreciate your understanding as our server had to manage a large bridal party, but we agree that you should have received better attention. Your comments are being taken very seriously, and we will be addressing this with the team to ensure that no one feels overlooked. We would love to welcome you back feel free to reach out when youd decide to return! Thanks again for your feedback—it truly helps us improve!- Nicol Mendizabal Coppin's Manager.
   

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4. M

   Mindy

   Cincinnati 16 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   The food and service were excellent. The pork chop entree was delicious, large grilled bone-in chop seasoned and grilled to perfection, served on white bean cassoulet with greens. Really savory and satisfying. Salmon entree also excellent. Service attentive and appetizer/entrees spaced nicely making for a relaxing experience.
   

   Coppin's at Hotel CovingtonA répondu il y a 3 jours

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with us. It’s great to know that the pork chop and salmon entrees hit the mark, and we’re especially glad that the pacing of your meal contributed to a relaxing dining experience. Our team works hard to provide excellent service, and we’re happy to see it made a difference during your visit. We can’t wait to welcome you back for another round of delicious dishes soon! -Nicol Mendizabal Coppin's Manager
   

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5. R

   Richard

   Denver 6 commentaires

   4.0

   Y est allé le 10 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Great ambiance. The bar itself is worth seeing. We had drinks and apps and desert. We really enjoyed the whole experience. Carrot cake was outstanding
   

   Coppin's at Hotel CovingtonA répondu il y a 7 jours

   Thank you for taking the time to share your experience with us! We're glad you enjoyed your visit. We look forward to welcoming you back soon! -Nicol M, Coppin's Manager
   

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6. K

   Kristi VIP

   Cincinnati 14 commentaires

   5.0

   Y est allé le 9 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent food and service! We haven’t been there in a few years and it was nice to go back!
   

   Coppin's at Hotel CovingtonA répondu il y a 7 jours

   Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and service during your visit. It’s wonderful to welcome you back after a few years, and we hope to see you again soon for another great experience! -Nicol M, Coppin's Manager
   

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7. T

   Tamara VIP

   Cincinnati 43 commentaires

   5.0

   Y est allé le 9 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   The brunch was outstanding. The menu variety was excellent. The Porkoplios Omelette, with its local flare, was our favorite. The biscuits and gravy tasted like a dish right out of grandma's kitchen.
   

   Coppin's at Hotel CovingtonA répondu il y a 7 jours

   Thank you for the amazing feedback! We're so glad to hear you enjoyed our brunch and the variety on the menu. The Porkoplios Omelette and our biscuits and gravy are definitely fan favorites, and we're thrilled they stood out to you. It means so much to know we could bring a bit of that homemade, comforting taste to your meal. We hope to welcome you back again soon for more delicious dishes! -Nicol M, Coppin's Manager
   

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8. OT

   Client d'OpenTable

   Phoenix 1 commentaire

   5.0

   Y est allé le 9 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Absolutely one of the best breakfast places we’ve been to in a long time. Food was outstanding, service was super and the ambiance was great. Would highly recommend.
   

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   Coppin's at Hotel CovingtonA répondu il y a 7 jours

   Thank you for taking the time to share your experience with us! Miranda your server is a great asset to our team and I am thrilled she took amazing care of you! We're glad you enjoyed your visit. We look forward to welcoming you back soon! -Nicol M, Coppin's Manager
   

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9. OT

   Client d'OpenTable

   Cincinnati 1 commentaire

   4.0

   Y est allé le 8 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Great customer service and good food. We will be back
   

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10. R

    Renee

    Cleveland 1 commentaire

    5.0

    Y est allé le 7 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    This was our first time to eat here. We had a group of six celebrating my son’s birthday. Our waitress was awesome. Very friendly and accommodating! The food was very good and the restaurant had great ambiance.
    

    Coppin's at Hotel CovingtonA répondu il y a 7 jours

    Thank you for your 5 star review. We hope to see you again soon! -Nicol M, Coppin's Manager
    

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